the bed was lovely, the wifi was good, the bathroom was clean

was a nice motel with fridge stove and all the kitchen essentials

access to parking lot could have been easier to find

convenient location, ideal private parking and easy access to room, spacious, and clean!

awesome kitchen facility

location, quiet building, friendly staff and wonderful spa services

was excellent, staff cleanliness, did not use the spa but did use the hot tubs and sauna which were clean and

in the old town centre of saint john's, it was a former monastery transformed into a hotel and spa treatment

quiet, amazing staff and a great restaurant the spa service was also excellent

spa at the monastety, is one of very few hotels that i've stayed in that has laminate flooring

staff, location, pool & whirlpool, cleanliness, & restaurant!!!

room service was not offered from noon until 5 pm

the gym and pool area are very tired and need an upgrade

pool was super , temperature was great and hot tub as well

wifi didn't work

we didn't get to use the pool or spa but the spaces were beautiful

exceptional location for downtown, food was great, pool and spa amenities were

the spa was exceptional and brand new

the facilities were top-notch, the atmosphere was great, and the spa was exceptional

hotel room service

i enjoyed my stay here - the bed was very comfortable, wifi excellent, bathroom was lovely and the food available

great location , really nice bar area and excellent food

it's very drafty by the window. room service was very late on the first day at around 7 pm.

wifi cut out a few times when i was working (trip was mostly leisure, with some work in the mix)

would have also been nice to have some written information in the room such as the wifi password and restaurant

the bed was so comfortable and the spa tub made for a great relaxing stay

jacuzzi, spa shower, heated floors, fireplace, and bed

comfortable room bathtub with spa jets

didn t use the spa tub, but it was a nice touch

bathrooms and spa tub were beautiful

the spa tub was very small i expect the mansion to be in better shape for a 5 star and not see cracks

out time was at 10 , a later time would be nice & we could only fill the spa bath half way then the water went

we had paid for a spa tub, there was one but it did not work

the wifi was very poor and the breakfast very basic for such a price.

the service, rooms and included breakfast were as good as any 5 star b&b i've been to anywhere in the world

we also had no bar soap at the sink for hand washing

restaurant and bar were wonderful

you had to seek out a member of staff to get tea or cofee, and the bar area is dark and uninviting

rooms were no way soundproof ; no room service with towels, changing sheets etc.

the bar closed way too early

also the treatment room of the spa was not up to date

pool and gym are always in good clean order

the bar and restaurant, bivver, on site is amazing

view was awesome, kids loved the pool, staff were great and courtyard is beautiful!!

pool and gym was good