the room had no spa tub

the parking lot needs a little tlc.

people were fighting in the parking lot all night and doors slamming

was a parking lot party going on all night

paid almost as much for pets as the room

everyone was really nice the room was very clean and comfortable and the pet policy is wonderful

i enjoyed the gym, indoor pool, and the bar and social area in the lobby

to walk from the hotel through the grass to the side parking lot, especially since the hotel is dog friendly

the parking want the best at night with the chains.

the pool table and community board games available in the lobby area were nice

wedding night and the conceirge put chocolate covered strawberries and champagne in our room, the spa is amazing

spa was phenomenal

the spa experience was relaxing and a must

great location and property. service was excellent. amenities and spa were amazing.

wish the pool was heated but the spa was great :)

we had the spa tub in the room and the room was spacious as well

clean, nice design/set-up of room, pull-out mini-couch, indoor pool & jacuzzi, outdoor courtyard

the pool was a little chilly, but other than that, everything else was great!

pool was very nice plus outside fireplace area was nice

free shuttle to the ballantyne where i was attending be a wedding

was really nice we got one with a spa pool and it was really nice to the bathrooms is really nice had a in the

our room felt like a suite and spa retreat. very nice accommodations, and the staff was so kind!

to the overall building, nice staff to chat with especially the shuttle drivers, amazing room and spa

there is a little garden off where you eat breakfast and the pool and spa area is private and well maintained

tv in bathroom comfortable bed and spa bath pressure

clean gym with plenty of equipment for a good workout

the bar area was comfortable and inviting

not enough parking

with covid, restaurant and bar weren t open.

left the dirty containers from room service behind

and i love that they had a bar and restaurant downstairs

also, although it is a pet friendly hotel, there should be a dedicated floor for rooms for pets

front desk did not provide wifi password

location was great, very pet friendly. did not try the breakfast.

the gym had all the equipment i needed

spa was still locked due to covid.

there was some problems with the gym and the spa area, which limited our access.

i loved the shower and how it had two heads, to make it have a spa feel

location. pet friendly

did not order room service but the prices were reasonable which is refreshing

the pool was perfection after a day in 100+ degree heat index

i liked the rooms with balconies overlooking the pool. next time i will request one of those.

the wifi wasn't working

kids loud in the hall outside the room

smelled like wet pet hair / i didn't report it was way late and i dealt with it but not happy about