staff extremely helpful and professional. spa services excellent but a bit pricey.

the spa has

definitely recommend going to the spa while you're there

rooms, facilities, beach, adults pool and spa area (although needs to be much larger)

there is one by the pool side, one by the beach and very romantic one mainly for the evening

big enough and was missing towels and toiletries when we tried to use it--ended up going to their spa for a

bed was awesome spa was too

the private beach, facilities (sunscreen, waters, towels) spa was incredible - best massage

spent a whole day enjoying the spa and zen garden

the men's spa area could do with a clean up especially the steam room but that's about it

aunty's beach house is a must with kids

we loved our stay and my kids are already plannning our next visit

we loved our stay and my kids are already plannning our next visit

leaving after checkout, you can still use the pools and there is a lounge to clean up at

great for kids

the fact that the kids had a ball.

the whole experience, just a swim at the beach and watched a beautiful sunset, but if i was with kids and/or

the seats around the water park was a competitive nightmare

the kids and the adults had a wonderful time with something for everyone

the resort was amazing for kids, with lovely pools, a lazy river, and a lagoon

so many young kids i would not go back again - the

jamy at nais bar makes the best drinks we had our entire trip and we had plenty

the pool area was amazing

very clean, friendly staff, great choice for family with kids

ocean front view. good beds. kids loved the pool.

very nice hotel, spa and pool was excellent

clean and comfortable spa and sauna close to the mall voucher

reasonable pricing for late check out

experience at renaissance spa honolulu was exceptional

free spa area to do hot and cold plunge/sauna and massage for extra charge

spa facility being m/f separated

room was spacious, beautifully decorated, and had stunning views of the ocean

also, in the women spa shower rooms, body wash bottles were all empty

room service (and is overpriced if you ask for a change of towels) not a clean room

very safe place to stay, great restaurant with a view with a fantastic happy hour, available laundry

my favorite part about this hotel has to be hotel gym and hotel gyms are not my favorite but this one has the

gym was brilliant and pool area too

we enjoyed the lobby (starbucks, stores) and the pool

shuttle bus for guest no spa services no jacuzzi no hot tubs no entrainment for guest food in restaurant breakfast

i got breakfast daily for purchase at the cafe next to the spa on the third floor, good breakfast sandwhich

service was slow at times, we had to call for correct amount of towels, dishes in the kitchenette were not

there was also a great gym and pool in the building

hotel was beautiful and the gym and pool were open and beautiful

only problem was the heated spa was very busy and my kids couldn t use it at all

rooms themselves were very spacious and modern

spa and massage clinic within the hotel was no longer there and this was something enjoyed

also, there is no self-serve laundry available at the facility, which would have been nice

the view of the ocean, kids enjoyed the pool

spa was closed so we had to uber to one nearby

the spa didn t have both sauna and steam

at the outside bar could be a bit better but staff, room and everything was really great

beautiful pool, close to the lagoon great location

allowed early check in which was super

there are plenty of options like swimming pool, coffee shop, resto, spa and ect

the pool and bar were not connected

units for two nights and were given rooms together on the 24th floor with a partial view of the pool and a small

why would they even advertise the fact that the gym is available

2 bed rooms with bathroom, large living room and small but enough kitchen

of a walk to our room location and disappointed with the hours of availability for the pool and spa

something awesome in your stay one free snorkel lesson a spa day shuttle to and from the airport free breakfast

for two nights, wanted the end of our trip to be a nice relaxing few days at the hotel and some spa stuff and

pool closed too early

even though i've lived there for 20+ years, we love coming back for vacation with the kids to enjoy hilton

the wonderful facials at the spa (highly recommend olivera

i definitely enjoyed the spa facilities and lounging on the beach

love an additional spa that wasn t kalia tower or paradise

a laundry room and microwave.

restaurant was not great considering the food prices and we found the tapa bar to have more favorable pizza for

opening hours for swimming pool (and fitness) start at 6 am

the pool was just ok, shades early and there wasn't a hot tub.

pool area also great

no laundry facilities & restaurant hours

location clean comfy nice pool

advertising room service and spa and wellness. none of the above exist.

the paradise pool area (mainly used by families) there were two spa pools that seemed to only open intermittently

we have a 16 year old and the set up was more for young kids, would like to see a kid free area

loved the pools for the kids and staff were all great

we have a 16 year old and the set up was more for young kids, would like to see a kid free area

facilities in the resort for all ages as well as beautiful pool/spa and gym in the hotel itself

facilities in the resort for all ages as well as beautiful pool/spa and gym in the hotel itself

the kids loved the japanese style toilet too

the kids loved the japanese style toilet too

fully equipped kitchen was very useful and housekeeping were incredibly quick to

the pool and spa were good, i appreciated all the deckchairs

the pool and hot spa pool were great

the pool/lounge facility were very nice with lots of stuff for kids (foose ball table, ping pong, mini golf,

the beds were very comfortable and the wifi was good

having travelled with three kids, it made it a bit squishy

spa bath didn t work in the room. there were renovations taking place in the foyer.

pool and spa area very clean and comfortable

communication prior to check in could have been better where they seemed to have agreed to an early check in

the gym was too small, but yeah

the kids werent able to enjoy themselves and play in the pool

the spa was excellent and relaxing, a bit on the pricier side of things

the wifi was very sporadic and we only got it to work one time over eight days

a, restaurant,bed making etc) all facilities were very clean and beautiful including the pool

their filters periodically as well - convenient island market downstairs and dean & deluca cafe -pool was clean

there was issues with the wifi that took a few days to resolve which was frustrating but otherwise

secondly, the pool was way too small

the pool was small and no place for except for 4 chaise longe - all full

spa is closed because of covid19

staff were incredibly nice and spa was first class

my kids and grandkids on holiday to hawaii

of little kids playing in the pool and hot tub areas

we had too many kids splashing water and swimming into us

pool area could be more entertaining, maybe music. spa extremely hot

pool/spa is definitely a family/kid place

pool and spa we used every day

was a premium corner i think, this was perfect for us as we are a family of 5, 2 adults and 3 kids under 11

live music by the pool on certain evenings

would prefer a kettle and english breakfast tea with milk available

although it doesn’t include eggs, cheese, or meat, but it was still fine for us and the kids

breakfast was filling but because we stayed for a week it would have been nice to have some variety

add a jam for the breakfast

facilities were a bit old, breakfast was not to my taste (but other people seemed to enjoy it and the breakfast

liked the swimming pool area, our studio room on 3rd floor close to spa and gym

and spa are pretty basic but you are right next to the beach and the spa was handy for recovery after a

the aloha therapy spa in the resort was really a bonus

the spa was excellent - had the best massage in years

stay here again ud83dude00 there 24 hour washer and dryer too on the 2nd floor with a pool and spa on the roof

the spa is a much better feature anyway

spa and kids pool, free pass on the pink line

courtyard with the spa and pool is located tight between two buildings therefore there is no sun

there is no real view from your balcony and the pool/spa is very small so i would recommend booking your stay

spa and kids pool, free pass on the pink line

pool and spa was great

and spa area is amazing

the pool and spa are nice also

pool & spa were awesome - beautiful setting

the staff always greeted us with a smile and allowed us to have a late check out, however, they weren't able

the restaurants were outstanding, and the spa services superb

the pool, restaurants, and spa were all top-notch

spa was always booked.

spa prices were also extremely elevated

spa and gym undergoing renovations

the hotel is modern and clean, the beds comfortable, the pool & spa are wonderful, the staff are friendly and

spa a bit expensive.

spa was at the temporary location due to renovation

spa is awesome

did not like the fact that the pool and spa closed at 6pm

the spa was closed due to covid-19 pool was overcrowded and we couldn't get seating on the weekend

that the spa is closed right now

it's a great place to stay the kids went from pool to beach and didn't stop

there is no room service available however lots of options for food within an easy walk.

we loved the haulauma pool for the kids

m a starwood member and was told at checkin that i d receive a 10% discount on restaurants, spa etc at the

great that we also had access to the kids pools at the

we didn t try azure for dinner, but it was also open for breakfast and was quite nice

property really needs a renovation it s very tired the gym is not nice the pool area is v over crowded we

the pool is a bit small and in the shade, but we all loved the fact that the mai tai bar was separated from

ohhhh full kitchen is a huge bonus

the large rooms, comfy beds and the ammenities in the room. a guest laundry was a bonus.

only thing l can think of is the pool

loved the fully equipped kitchen- we cooked most of our meals

see they are proud to work here, it feels like a well run property (for example - we noticed some kids had run

pool, spa and bar with swings were great

pool and spa were perfect, especially after the marathon

pool, spa and bar had a great vibe

pool, bar, spa area was fantastic

a beautiful property with a lovely pool, spa and surrounding lush tropical garden

nothing but i would ve liked the spa to stay open for longer hours. it closes 4 pm

against using the day spa here

pool and spa great

lovely pool area with direct beach access, nice restaurants and amazing spa on the top floor

we got stuck up at the spa for about 15 min as it would not register our key

the spa and gym was nearby

great breakfast, great spa services and comfortable beds

spa treatment was excellent

a lot of hotels would have suggested the changing rooms of the spa or gym

balcony, spa and some restaurants closed due to covid however $42 a day resort fee still charged

spa was closed, charged $25

a spa sure, but a massage parlor and a dive bar really lower the tone

the hotel has in-house coffee shop, spa and restaurant for dinner (never tried the lunch, it is good for value

its central, easy to get to. late check in and late check out available.

room was large and spacious. the little kitchenette was convenient.

rooftop pool and spa also excellent with a great view

the beds have no business being as comfortable as they are and the rooftop pool and spa were the most incredible

the rooftop pool and spa was great with brilliant views

the rooftop pool and spa are good and there s a great view from there too, plus a bbq and games

the pool and spa were quite disappointing. spending time at the beach is much better.

the spa ,shops and restaurants was awesome

great spa so welcoming staff great view and location

the spa and pool

location, pool, and gym

find a way to get rid of the birds in the breakfast dining area, they are a real problem

and my sis in law my brother and their children, my daughter and their cousins, they were all kids enjoying

breakfast selection can be better at this rating of hotel

when my family used the pool, the front desk keep calling us again to our room and this is what tjey said

spa pool but that doesn,t suit everyone

for me was : 1) the pool is not heated and the shallow side is 4ft so not ideal for little kids

beds are too small. need a queen for adults and kids sharing

the hotel was very accommodating and allowed us to leave our luggage and we still had an early check in as our

a couple times i sent my kids together and followed them on the next round so that we could move forward with

the spa was amazing as was our therapist, the hotel was fabulous at trying to accomodate our requests

the spa services were more expensive on the hotel website than directly at the spa.

enjoyed the pool and spa areas

services, facilities, it even had a batting cage on saturdays, spa was phenomenal

many kids in the spa like it was a swimming pool, a lot of parents seemed to let their kids do what they wanted

pool and spa was great

spa out side needs to be better

if i ever come back to hawaii, i would like to stay at the hilton waikiki beach resort and spa again

friendly staff, good pool / spa area

pool and spa were great and loved that it was opened til 10pm

the spa staff and massage therapists were fantastic.

no spa in the pool area.

spa services & experience top tier

for parking, spa was a bit pricey and our bed was a little hard but overall we would return

room service is terrible :(