the pool and spa were not available due to upkeep, cleaning or maintenance without any kind of notice to me

pool not available

no food service after breakfast. you had to order food if you were not going out.

also the wifi ran very slow while in the room

great property, clean, quiet, plenty of parking, gym on site and close to shopping and restaurants

spa and room service are professional and efficient

no restaurants open- no room service. in am, only coffee and muffin available. not even tea.

the friendly staff the location wrt stanford the outdoor patio/pool/fireplaces eating options

spa and room service are professional and efficient

pool could have been kept cleaner

great rooms and great breakfast. very friendly staff. also top location in palo alto

breakfast is good but really expansive

bar is being re-done as a mid-high end restaurant just at the moment

i paid for breakfast inclusive option which on site showed up to be 40 usd per person per morning only

the gym was fine but small and the lobby was also fine but small

was no spa

parking space are to narrow

parking was tight a couple days

location was good parking available for free laundry service available- though only one machine

free parking slot 4

poor wifi

did not try out the gym but will do so next time

no pool or hot tub and no outside seating anywhere to just chill

very nice fitness gym

helpful and friendly staff. the breakfast is excellent. the laundry onsite is also great.

amazing overall service. pool is divine.

expensive room service... bagel, coffee, oj > $30.

service, food, central location, gym

great location, good restaurant, pretty setting in the foothills. pool is very nice to swim in.

great gym. beautiful property. lux room amenities.

parking

breakfast should have hard boiled eggs, lunch meats and cheeses available to advertise that

loved the breakfast. the overall cleanliness and the room itself were outstanding

parking was close to the rooms so you could hear if anyone was around

we didn't bring our pets, but i like that they are pet friendly

phone not working, steam bath in spa not working, room service wrong, shower not working properly

one of the showers in the spa was out of order...and theirs only two.

spa swimming pool etc

many things close like the spa and the restaurant the gym is nice but its fairly small

spa area was not very clean

spa was broken and it wasn t mentioned on the website and that was one reason i picked this hotel

nice hot tub and pool

beautiful pool. fun bar. nice gym

not able to order anything from the bar or restaurant until 4 pm, while by the pool

the bar tenders were fantastic. very knowledgeable about menu and drinks.

paid for a room with a spa bath and the room doesn't have it

decscription said a spa tub for two people

were pretty sure a spa and pool were represented on the property description and none were

decscription said a spa tub for two people

free wifi speed is ok for light internetting

spa tub too high for mother to get in safely plus sliding doors made impossible for her to maneuver

then there was the supposed spa tub that was so tiny it was unable to fit both of us

then there was the spa bathtub

there is a room with spa tub, but way out of my price range

what i really liked was the spa shower

the pool is not heated and the spa is being done.

spa was broken, ice machine was broken, room not attended on second day

blocking nice view, no umbrella on hot patio when neighboring rooms had one, many loud people/kids in pool all

bed, location, quiet, room service

no room service available

parking in the back

wasn t crazy about the parking lot

he told us we could park next to him in a reserved area if the parking was full when we came back which it was

we enjoyed the continental breakfast. cleanliness of the room and free parking

was in a quiet park of san jose by the drive in

wifi was poor

noisy traffic outside. parking a little clumsy. had to move the car during the day.

loved the breakfast included with the room (nothing beats freshly baked croissants), dinner was delicious too

excellent food.ok with special requests. room with fireplace and writing table. very nice!

the fresh breakfast, friendly staff

beautifully designed and decorated, smells of a spa in the hallways, easy parking, friendly and professional

the aesthetic, ambiance, free parking/wifi, friendly staff, amazing pool area and spa amenities.

pool and spa area is well maintained and water is heated

luxurious and beautiful and provided spa facilities. the room was very nice and well decorated

free ev charging is wonderful

a spa or options to book in room massage would make this place incredible to stay at

the spa shower was such a welcome treat, i may have taken 3 showers a day

i'm not sure if pet friendly rooms are separate or are also used by those without pets, but my bed did smell

the outside by the pool area was really nice

wifi was good

great breakfast

checking on how the stay is going, to being there to answer any questions and help during the breakfast area

nice breakfast

breakfast is good for 1-2 day stay but could be improved for longer stay.

very comfortable recliner chairs, heated bathroom and kitchette floors, huge tv, electric fireplace

front desk staff was professional and accommodating. pool & spa a bonus.

the rooms were large. the pool and spa were very nice. the staff was helpful and very welcoming

nice update. friendly staff. pool and spa are open. complimentary breakfast.

was looking forward to the spa and pool and only after arriving, then i was told it s out of service

location, staff, updated and modern room, nice pool and spa area, great seating areas to mingle, starbucks and

the breakfast. i wouldn't know about the pool and spa it was closed down from health department.

spa bath jet were very weak it was like it didnt have jets at all.

no spa and sauna breakfirst is simple

pool and spa are being closed by health department

the room size is comfortable, clean, always great parking, laundry, front desk very accommodating compared to