the first being the sales people from the spa and the vacation club

the rooms are beautiful, the spa was

the entertainment staff and fitness staff and spa staff were all amazing! the food was amazing!

resort was immaculately clean. food was great and diverse. spa and overall staff were awesome.

cost for spa treatment seems exorbitant, maybe more persons would request same if prices are

picturesque asian restaurant food & staff spa male massage person - professional and great job

the spa , the staff were excellent because even when my stomach was uncontrollable because of the drink

the grand pallidium hotel and spa is a good choice. i liked everything about it.

my wife and i took advantage of the spa it was phenomenal with the pool within the spa that's the size of most

the bathroom was clean and has a separate shower and a huge spa bath which also has a shower head

there were plenty of lounging possibilities, an immaculate infinity pool, and a lot of space

all vegan spa menu (wright life live food) was best we had on our entire jamaica trip

we especially enjoyed our workouts and classes with donovan in the spectacular spa area

covid restrictions didn't allow room service. they should just do contactless room service.

spa, pool, beach, dock, fine dining and amazing service oriented staff

the massage at the spa was amazing

beware: the romantic dinner, wine, and spa options are deceptively not included in the

spa was excellent, but pricey, but great because we had 4 days of serious rain

spa services are a little bit over price but good services.

spa prices a too high for a couple

distance of the spa even though i understood to an extent the strategy behind having it located where it is

the spa was very difficult to book, but once we managed to get a timeslot, it became immediately

the spa and the food

enjoyed all the amenities of the room the robes, slippers, toiletries, and the room service

we literally had a pool in our back yard

to top it off , we also received a complimentary day at the spa including a swedish massage

booked a spa special on the first night of my stay

the spa was excellent and totally stress free

the spa and gym too far away ...and need signs to direct you to both locations.

ended up with a big bill at spa because lack of information at check

location, the spa staff is lovely, great massage and great manicure, reception and cleaning staff lovely

tried the body bliss spa this time & they are amazing

it was great! they need to advertise the spa prices

breakfast was lovely and the pool was lovely

bar nice selection of drinks, prices ok pool nice, but they work on keeping it clean though lots tress send

the woman who works at the spa was an absolute doll. great view of the beach

loved the spa service

the wifi stopped working for me after a few hours of arriving

not forget he had the restaurant serve us breakfast after hrs bc i had my diabetic mother and 3 kids

telephone in the room never worked so we couldn t call front desk for room service

longer nice good ocean views from the outside seating area and you can get a massage from the spa it was

maybe need a little refresh, the spa can be better..

parking was awful , having being blocked by three cars and waiting for the owners to come move

wifi a bit iffy in rooms

i enjoyed every moment at this hotel and am planning on going back but next time am taking my kids

the spa is small and clean with great staff, but lacks some of the more speciality treatments a bigger

the spa and the irie baths was also a huge favorite

food, room , staff, all good .... the spa is lovely incredible

i didn't have enough time to check out the spa services...next time i'll have to stay longer.

i liked the 24/7 hr pool, spa and irie baths. food was phenomenal

also i went to the spa, the sign at the resort said once price and then i get the service and it s another

cleaning , they are stingy with the food and it s not great dishes and as stated before, the spa & jacuzzi

staff are a little rude spa was closed they are not very giving with bottles of water even though i've paid

poor wifi spa was not included in cost

the spa didn't even look inviting from outside

lots of parking space on site

parking was a little restrictive

two big pools and a bar were awesome

nice pool area with bar and food in the restaurant is very tasty

the cleaning team forgot to replace the bathroom towels, so the guard had to get towels from the laundry area

the front desk agent was so polite, room service attendants was friendly , stacey work over by the restaurant

breakfast was great

the parking and the rush to check out.

they are constantly cleaning the pool area the tile the dining room

wifi didn't work; the iron provided gave us an electric shock and the staff didn't seem very

place looked run down pool was dirty and green

wifi could have been better, it didn t really pick up in the room or outside the room

i loved the view and the outside pool area was very relaxing.

bar and balcony view were amazing but still being refurbished, i can t wait until it s

breakfast provided, the beds were broken , their were never no wifi , toilets were filthy and the towels provided

was horrible, spa facilities were lacking, food was not gourmet, no beach to walk, overpriced for what it is -

the relaxed environment. the spa treatments. the friendly and inviting staff.

the spa was really good, but as usual overpriced

room service menu needs to be upgraded especially now with the covid gathering restrictions

i order room service and had no place to sit and eat other than the

design, personal attention, beach and pool of west wing cottages, food, fern tree spa and the grounds/maintenance

spa hair salon offered very limited options for diverse hair, including lack of basic supplies

the restaurants and spa were a bit expensive

shout out to stacy ann at the reception , taeshiana the concierge, nadia at the spa & yolanda at breakfast

villa was perfect and the spa was over and above my expectations

we stayed in a king room and it was ample space for the both of us

we did the spa treatment for an extra charge and it was worth every penny

i also would be remiss if i didn't include the spa services which we enjoyed 3 times during our stay

zen spa was great sharon and natoya were awesome

also, the steam room in the spa was inoperable and the ice bath had some bugs in it and the water didn't look

spa and pools

the spa desperately needs an upgrade

the resort spa is a nice offering

the massage at the spa on the beach felt like a holiday in itself

the spa was underwhelming and very very expensive

people were amazing , spa was beautiful thank you amanda ! everything was beautiful!

the spa was great as well

indeed great room service was great and the butler he was exceptional the wonderful lady at the spa she was

unfortunately spa sauna and steam were closed due to covid.

the spa was immaculate and the treatments were relaxing

i know owner said he putting pool

construction (pool) lack of hot water (shower) no tea/ coffee making facilities in the rooms

who likes a quiet secluded get away from the rest of the island also they have a outside swimming pool, hot tub

cold water only, very far away, no pool

and the bar / breakfast is up on top

spa prices were high

i didn't get a chance to indulge in the fitness classes or the spa services, perhaps on a return trip

i found the spa prices to be a little pricey for as much as we paid for the accommodations

the spa lemongrass candle massage booked by arlene with stephanie.

spa services were amazing

a table and chairs at the pool would have been nice

the grounds and pool were very well kept

there is a pool on the premises which is very relaxing

pool area has a great view of the bay and was great place to

there is room service available

it says resort and spa all inclusive but the spa ain t free

very polite they went above and beyond we couldn't ask for anything else even the employee in the spa from i

jacqueline at the spa did a spectacular jobud83dude4cud83dude4c thanks again jackie

sized bed for 3 adults, closed restaurants, closed slide, construction, spa in regular room no candles, etc

the spa experience was good (went twice better experience the second time around), but the massages

spa services were amazing

spa treatments ok disappointed with facial

i loved my room and didn t want to leave the stand alone spa tub and the half moon basket lounge on the

like the pool, the beach, the bar ud83cudf78 the food ud83dudc4c and entertainment, especially the jamaican

when called for room service their was not a response