enjoy wild life, nature, a wonderful pool, fresh food, bicycles

the swimmingpool is cool & the gym is a nice bonus

you can also only access wifi from the casa club, not from the cottages that you sleep in

top up you breakfast with some eggs, it s really worth it

lit up by stars, to me that is more memorable than splashing in a pool for a few hours and the kids loved it

nice glamping in the jungle. basic, but good breakfast (warm breakfast as an option).

and delicious breakfast atop an ancient cenote cave

great breakfast, amazing owner, great atmosphere :)

a few things - the king room with spa bath doesn t have a/c

my family loved being with the animals and relaxing in her shaded pool

wifi is strong enough for most anyone

the grounds and pool are beautiful and well taken care of

basic but comfortable cabanas all with furniture made from wood on the property, cenote fed pool, wonderful

when we got to the spa they told us the discount would be applied at check out

and it can take forever to get a shuttle to go all the way to the furtherest property for breakfast or dinner

not enough options to eat with kids

we came late with the kids so we did

more beach activities for kids

the spa is really nice and i enjoyed the hydrotherapy

great range of pool and food and beach options, as well as a spa and entertainment

services, food, spa, pools, and staff were great

the spa in the casitas was incredible

i enjoyed the pool, it was quite

the golf carts are not always available

good kids' club, our kids were very happy, but

the beach, the pools and the golf cart transportation

water was just the right temp; waves were perfect for floating with an occasional jump - kids and adults alike

while the kids' club is good, it's far from being all inclusive

room, spa and main pool.

water park and cirque du soleil show were the only good parts-the kids enjoyed it

top quality facilities - the main pool, the beach club, golf course, water park, etc

gorgeous. super clean. wonderful pool. amazing staff

our daily tickets to the juagala water park which was just a mind blowing experience for our kids

i liked the star camp for the kids

pool area was huge

there s a nice shopping court / town centre which together with facilities like the gym and ample streets

i liked the star camp for the kids

the pools plus water park features were a big hit with the kids

this is a must, especially if kids are around

we also found the shuttle system between the main attractions inconvenient, especially given the size of the

we had a huge swim up pool and the swim up bar was right across from our room

is no breakfast offered in the main hotel

ordered a cake for my son s birthday and it was brought to the special breakfast that we paid for but it

spa was amazing

the spa massage area seemed like it was an after thought to the resort which is unfortunate because it

spa was definitely worth it, we recommend getting a massage

front desk, to the genuine staff in every restaurant and bar, housekeepers, gardeners, security, spa attendants

we got a couples massage in the spa and it was amazing

the spa was also overpriced but the people were nice & the services were just okay

of raw sewage near spa area

unfortunately our experience at the spa and our experience at check out ruined our chances of going back to

we could not use the room for 2 hours each day during the stay and had to use the spa toilet which was inconvenient

plus, the massage was wonderful - and the spa staff were very accommodating, as they could only get us in for

it was the most unique and spacious room we have ever stayed in during our 11 times visiting beautiful mexico

kitchen area, dressing room/clothes storage, safe, iron, hairdryer, huge walk-in rainfall shower, spa bath/hot

very relaxing and very spacious rooms with spa tubs and rain shower

there was a very large and beautiful spa bath which was very comfortable but when we turned the jets on the

the rooms are spacious, featuring a spa like shower and tub, and all have a magnificent ocean view

good bathroom (with spa bath

the bed was very comfortable and there was sufficient space for storage along with a safe, nespresso machine

the resort also lacks a decent bar area for pre or post dinner drinks - the only option is the soulless lobby

the suite was spacious and clean with good air con and fridge/kitchen

kids loved the all-inclusive side of things

service the best in the world thank you dream jade reviera cacun resort & spa for everything .

the massage at the spa was the best i had ever had

i liked the resort had tennis and golfing spaces, personnel attention was amazing, food was pretty good and

a huge room with a large bathroom and hydro bath lots of programs and happenings good gym and spa facilities

the staff was very friendly and i enjoyed the spa experience

the pool side staff are very attentive and they offer all sorts of nibbles (water melon etc)

breakfast was amazing, the ambience top notch, staff went above and beyond to make it really easy

hotel premises and rooms are spectacular, beautiful, very luxurious and well decorated, very nice pool and

spa was fabulous

the spa is also amazing and i would highly recommend the massages because it comes with an hour in

spa was incredible

i do like the gym and spa layout a bit better at akumal , it s a little newer and brighter

the spa was top notch and the hydrotherapy was rejuvenating

the spa was gorgeous and morning yoga with blanca was wonderful, be sure to sign up beforehand though

we enjoyed a couple's massage at guerlain's first spa in latin america, as well as a sunrise meditation and

is not fluent enough to communicate over the phone and require 2 phone call for most of my room service request

is being very particular one day we got a bit unlucky and had poor service for breakfast but i feel this was an

the kitchen / food is excellent but a bit to expensive

the spa was nice, overpriced they give free facials & hydrotherapy with other purchases

we had access to ventus at marina el cid spa and resort next door, which offered a number of great amenities,

the spa was outstanding - hydro therapy and a couples massage were well worth it

the spa and massage on the ocean was the best part of the hotel stay.

for adults as well as kids, variety of pools, free kayaking at the beach, food choices, hospitality of people

the hydrotherapy spa is a must

breakfast was excellent with wide range of fresh fruits, juices and other options like omelettes,

not good at all if you travel with kids and elder people

in addition the gym is very small

breakfast was always amazing and lots of choices.

location, spa was fantastic and the staff was super friendly

the spa was spacious and relaxing and the massages we received rival some of our best experiences

waiters, bartenders and cleaning staff really make you feel as a vip, the beach was great and the spa really

cocktails by the pool, breakfast in agua marina restaurant was excellent and the spa facilities were incredible

food was delicious-not one bad meal; the spa was serene; proximity to the beach was excellent and the property

the rooms are very spacious and comfortable

the beach was nice, pool area was nice, kids loved the soccer field

there were quite a few loud kids in the adult pool

cesar at the pool bar and claudio in the breakfast buffet went above and beyond everyday

not enough towels if you lay out by the pool, and part of their beach has an outdoor grill and bar area, but it

we enjoyed the atmosphere, excellent dining options, beautiful pool, and fantastic beach club

the hotel is very family-friendly with kids menus and other accommodations, we were extremely disappointed

mosquitoes pool

were close to most attractions, food was great, most staff were super friendly, we received a spa day pass after

beauty spa and small shops were all a good size and had everything that you would require as the city is

wifi very intermittent

wifi is almost non-existant

they don t even have do not disturb signs, so you frequently end up with room service knocking on your

and the spa

also, no list of spa prices

it from the room and it is directly in front of the door into the room, so when housekeeping or room service

i loved the pool at my room patio

it was described as a two floor, ocean front abode with a private pool

goes to an auberge on a budget, but one small nit i can t let go of at the spa (to be clear, this is

loving the coffee cart in the morning and i can t wait to visit the spa and do their signature ritual with

the cenote in the spa is fabulous

the family pool is great

she would help us having our kids food pre-ordered and ready for them at diner time

were over priced (even though good quality) - food, drink and especially the spa

we enjoyed the spa facilities, the restaurants, bar, pool and beach

spa therapists could be better for hotel playing in this league price wise

the best in riviera maya (maroma beach), the quality of the food is great, not a crowded hotel, spa is great,

breakfast was great but dinners were always mediocre

excellent breakfast; good location

breakfast and beach are great. nice property

small more varried menu larger more interesting pool at beach with wind shelter no information about any activities

were long wait lines for all of the restaurants at breakfast and dinner as they were really understaffed

tough to get access to bikes for the whole family and need them (or to ride a golf cart) to the beach

the spa experience was nothing short of incredible pure relaxation

the spa services were in my opinion overpriced for the value they provided.

himself and our evening butler, aldo, which became our go-to for everything from ordering room service to

the outdoor shower, huge jacuzzi, private pool on our deck, private tanning deck with sea stairs into the ocean

bungalow was spacious and had an amazing deck, plunge pool, outside shower, lower deck and stairs to the water

was just ok, beaches were covered in seaweed, mani/pedi at the spa wasn't good, coffee shop didn't open till

bed could have been more comfortable and spa was quite pricey

spa should improve the hot tub area. music at fun pool was way too loud.

moreover, all spa services are not included

the pools are so well taken care of, the restaurants are amazing and the spa was fantastic

lots of water provided and restocked daily in bar fridge

mini bar very limited (just 2 beers, a couple soft drinks and water)

loved the adults only area

we loved ricardo at the el beso pool and eusebio at the chill out bar who took care of us while we were there

we liked that the el beso adults only section offered a calm atmosphere, a separate pool, a beach, and plenty

the only downside for us as we opted to eat in town two out of the 4 nights because after eating breakfast and

hotel, stunning location, amazing service and great food (especially breakfast and punta bonita), privacy and

rossana at spa was rude.

massage/spa employees

the spa is fabulous

my husband had a massage on the beach from the spa an it was amazing

they heavily promoted this with the added incentive of a free spa massage

nelly in the spa was wonderful as was martin, the activities coordinator

the spa prices are little be expensive.

spa is great

spa prices were quite expensive if you are interested in a treatment during your stay that might be

the adults only pool was fantastic and i can't wait to go back to the spa again

spa is a great additional, if you want to relax, but it is not cheap

i also booked a massage in the amazing spa which includes a hydrotherapy session

the plunge pool and spa was amazing

ladies at the spa were great

andrea at the spa was very welcoming

spa was exceptional from the staff to the spa packages

spa is great

the spa looked good but i did not use the service

comfortable beds, great beach (it s also kept clean from possible seaweed), great massages and spa experience

the spa is amazing and very relaxing

downstairs, you need to go there to figure out the menu, if you want to see the price list of the spa you need

the spa was so relaxing

there were a good number of restaurants offering different type of cuisine and the spa at the hotel was incredible

the spa and restaurants.

quality resort with facilities, great pool (although a little cold), spa and beachside is a wonderful getaway

the food, service, spa and activities were excellent

king's breakfast for a great start to the day

breakfast (prepared by their mother, i believe), included in the very reasonable rate, begins with

the pool and hammock

the staff was friendly and helpful,and breakfast was 3 course,different every day and delicious

breakfast was great, sth new every day, proper homecooked mexican food and pancakes for the kids

a la carte restaurants), great staff, nice night shows, good cocktails, nice n clean rooms with spa bath, spa

some of the restaurants were not great. spa prices are too expensive

the spa was excellent

the spa was top notch

spa is very small and twice we had to ask to have the dry sauna looked at because it was not hot

there was a masseuse in front of the main dining area trying to sell massages and spa services

spa was nice

; on fridays there is a mini market in the resort where you are accosted by the vendors, the spa is the most

the pools were nice and clean. the spa was very nice. the food was ok.

very nice atmosphere. the pools were great. the spa was amazing!

spa facilities were closed which is part of experience.. not their fault..

food, drinks and extra activities like golf or spa are very pricy.

the spa was very nice but again extremely expensive

the spa was great, would have loved an unisex sauna, steam room and pools to assist with wife.

make sure you try the spa its incredible

even after its renovation, pool decks were dirty and cracking, the overall feel of the property is worn and

the beach is a 25 min walk or a 5-10min wait for a golf cart plus another 5-8 min journey to the actual beach

laundry pods are included, water to fridge is filtered to drink, etc

swim up room is above the bar that plays music till 1am

room service was also enjoyable

private pool often had bugs floating

main pool was a little dirty, so we preferred to use the sos pool

it was only a breakfast buffet with all pork breakfast meats

i also had the best massage of my life at the spa my a woman named ying

heated pool and jacuzzi, spa treatments (thai massage), rainforest (water circuit), sur beach club, saffron

the spa was incredible. and the staff so lovely.

the rainforest experience at the spa is a must

quite limited, also expected more from saffron restaurant food wise, us$500 for a massage at the spa is overpriced

for example shop and spa and tours/taxis are

the app you use to order room service had a few bugs.

pool area and pool was very small. beach was not nice.

mar and edwin, our pool always had a warm welcome, smile and a cold drink

there were no activities to do other than sit at a pool and drink. this is a party resort.

the spa was amazing

very good. spa was excellent!

we also liked the spa quite a bit

all the pools are awesome, i cant even compare one to the other because theyre all so spacious and set up so

the spa was amazing!!!!

hard to get pool chairs due to members having first choice

beautiful rooms and pool area staff super friendly

pool and hot tub are rough

hospitality, food, room service almost everything!

pool, restaurants, disco, and jacuzzi!

- special shout out to oliver and colleagues at the buffet, angel at the pool bar, yolanda at the spa and the

loved the spa and the grounds of the place

we love the hotel, and the spa is the star, is one of the best services i ever had

manuel - spa attendant extrodinaire

the rooms were clean, the food was good, and the pools were fantastic. the spa was amazing

incredibly surrounded by beautiful animals. service very good. good spa thalassotherapy

we went to the spa pool and someone basically chased us down to see what we wanted

- the spa is a bit pricey, at least for us

front desk personnel at spa were rude and not helpful

surprise decorated our bedroom with chocolate cake, sparkling wine and a birthday message on the bed

spa services were excellent, but we were asked maybe 2-3x per day if we wanted a service

the spa was a bit too expensive

only negative was the spa was expensive so i couldn t justify getting treatments.

you need to enjoy the spa experience (it is a must)

the coffee shop and smoothie bar are also very good

the spa and hydrotherapy was mind altering (thank you paulina & cecilia)

we also visited the spa which was excellent but a bit pricey

when my friends and i went into the spa steam room we were locked inside

spa was too expensive

spa service was superior

the spa was great and the workout room was huge with everything you need

and the spa was amazing as well

i would've paid the extra fee simply to enjoy free entry into the spa everyday if i would've known

is family and most of the restaurants are in the family section along with every other facility (spa gym

wonderful spa experience

the bathrooms in the spa were dirty. all of them.

spa was very relaxing and they had daily specials for different treatments

expensive at gift shop, taxis and spa treatments

the spa is a must on the do-to list

and the spa was amazing as well

pool was great, spa was everything

spa was ridiculously over priced

loved the spa and the nightly entertainment

downfall is they don't have hot tubs or anything except for in the spa area, so all the water temp is the same

the villas also come with a free spa day and massages to help you feel even more relaxed

all the spa facilities (sauna, steam room and hydro tub) could be warmer

spa couples massage was an incredible experience

highly recommend the spa massages

personal at the spa yadira, virginia, elena and bruno were top notch with service for customer

the spa was outstanding

that you would normally have, because the speciality restaurants for this level are not open, the spa is not

nightlife seemed very family friendly, as someone without kids there didn’t seem to be much to do at

excellent choice for kids , amazing facilities , clean overall

of the few positive aspects ud83cudfa2 water park – ★★☆☆☆ nice concept and fun for kids poor

room service never came with my food

spa was wonderful one of the best i've ever been to i loved it

staff is extremely courteous and responsive! spa was wonderful. grounds are gorgeous.

the room, spa and restaurants

the spa is the best of any resort we have ever been too and we've stayed at a lot of different resorts

we also loved the spa so much

loved the room, the bed was awesome, very spacious, we got a bath tub super good, shower and toilet were separated

spa hydro circuit was nice

the spa was good, the selection of restaurants was good

spa - i did the one hour pass with access to the sauna and pool

spa service was bad.

the spa treatment i received was exceptional

with sales pitches, privacy light on room didn't function so constant workers barging in and spa credits were

spa center is nice

was charged for some spa treatment i don t recall having

facilities are beautiful , the rooms are spacious and well equipped

minor things like the a/c leaked we reported it but they didn t fix it, the spa en other stores at the resort

the spa - babor italian restaurant locanda- food and service were great mexican and theatrical shows-

the grounds were pretty and the room large. wifi worked well and the spa was very nice.

the spa is so old and the pool is not heated

and i definitely recommend the spa massages

the breakfast and dinner service in particular were super nice

room service was not so perfect, since is just available from 6 am to 10 pm, i think it s better

need to allow 2-3 year kids to the kids area, because many of us have kids that age

breakfast buffet should have 2 different spots for crispy bacon

we appreciated the free wifi everywhere

spa facilities were fab, treatments (facial and scalp massage) were amazing

of staff around upselling on bonus items: spa visits, bottles of champagne

the spa reuben was excellent

at 1910 is the perfect mixologist and teacher of tequila - emannuel at the 1910 and mexican bar made sure our

we have egg allergy and servers couldnt figure if the meal had egg or not, so our kids survived on fruits and