swimming pool and spa kind front

the spa / hot tub was cold.

the pool and the spa was a decent size as opposed to the comfort inn across the street where the pool is half

the kids enjoyed the pool

great breakfast

the pool was absolutely amazing and having stores and places to eat so close was great

was a restaurant on site, but the first night the only area open for dinner was the bar and it was extremely

large pool. had restaurant & bar. parking great and lots of halls to walk in on a cold day

kids running up and down halls all night long, slamming doors, yelling.

took a chance to try to get early check in and there was no pushback hey said your room is ready now hot chocolate

i also know there used to be a spa here which has been removed

a spa onsite would be nice too

staff was awesome!! the staff who led the night dance party truly enjoyed dancing with the kids.

kids loved water park

kids loved it and we can t wait to come back again l, it was amazing and so much more then we

i love the spa tub and the location!

the spa bath was in perfect condition and was wonderful to have in the room.

the pool everything was great

had no problems just wish the pool was open a little later so my kids could have a little swim time after 6

kids and i really enjoyed the pool area (which was clean) and the hours for the pool

with family for a staycation only to discover a sign posted stating that both the pool and the spa were closed

the spa heaters weren't working and the rug looked kinda dirty

frills but just what i needed - tons of free parking, great location, super friendly staff, decent gym, comfortable

splatter everywhere, mirrors falling apart, paint chipping off doors, lack of outlets near bed, wifi connected

the wifi was almost useless the ari-conditioner rattled

the spa tub was nice and the bed was comfortable.

thing that was a disappointment was there was a little rusty gunk coming out of the jets in the spa

large rooms with spa tub for a romantic intimate getaway

loud noise when other rooms use/fill up their spa tub.

very clean spa bath was the best

the pool and spa was perfect

the spa tub was big enough for 2 plus people.

two hour limits on pool and spa use

it was a sat night with families using the pool/spa like a budget water park, kids running up and down the

kids in spa and swimming area unsupervised! like a birthday party!

easy parking

the pool was refreshing

the house and staff are incredible, but their no-child policy, phenomenal cocktails and pool make it our go-to

loved that it was adults only recommended! fun vibe and the bartender was great!

the apothecary bar has the best wisconsin old fashions ever

we found that when we turned it up to cool the entire space, it was too cold and night to sleep close to the

enjoyed the water park and spa service

the fact they can put wifi/internet down as an amenity for this hotel should be against the law

the inside pool was cold besides the wave pool, so spent a lot of time in wave pool or outside though it was

suites were very small no phone receptions even when connected to wifi only way to use your phone was if you

christmas decorations were so beautiful. that spa area is amazing so happy & clean.

the lobby was really pretty i like that and the spa was fantastic

spa service facility ie 2 bedroom

spacious suites

wifi

the pool/spa area was very clean and enjoyable.

the indoor pool was too cold and the indoor spa was too hot

we also went to the lake geneva safari (5 miles away) and that was super cool for the kids

was there room service for breakfast

walking distance to downtown - spacious rooms with lake view - indoor pool area was very clean - parking for

is close to park, lake, restaurants, shops, jetted spa tub and full kitchen

front desk staff could have been more informative on arrival by providing wifi password and info on how services

as we were on a road trip, the laundry facilities were much appreciated in the suite

loved the kids pool and proximity to downtown area

was in walking distance the staff went above and beyond at one point i couldn't purchase laundry detergent from

and the spa tub was hard to get in and out of

pool and spa too small

the rooms are spacious and the bathrooms with the spa tub was lovely

the breakfast was wonderful with a great range of options

love staying downtown to avoid driving and parking mostly, this is a perfect location

we stayed in a villa and it was lovely to be away from the main hotel and have our own space

the spa and fitness center were great too

great spa and workout facility

ability to use the spa facilities like the work out classes and gym and hot tub and sauna the whole trip; hiking

food was amazing. spa was amazing. 'bed was amazing.

easily access the ski resort, the hotel amenities and pool, the timber, ridge waterpark, and the spa fitness

well spa massage, facial and manicure/pedicure excellent

it was a culture shock to some of the staff and the customers when my party and i entered the spa which made it

the beds are super comfortable, spacious, complete kitchen and they have a washer / dryer

i checked in the room i was given didn't have a fireplace or spa tub , this bothered me so i took my ipad up to

it's fine but if you have little kids, it's a trek

went with kids; ugh

cookies on my pants and i had not got my luggage yet from my air flight and i asked if they had a laundry room

went with kids; ugh

t really think of anything i disliked, breakfast was great, bar keep was great, amenities were great,etc

i also booked this hotel because they claimed to have a spa but they do not

getting to the spa and other restaurants involved driving

very nice staff, room was clean, pool was great.

the gym is what sold it for me

the access to the parking lot was very nice

old school charm . nice bar near bye, great restaurant on site, nice lake views

good parking

surface, ie desk or table to put anything no storage for toiletries tv way too small for room no wifi

good breakfast and awesome coffee

parking is very limited ud83dude12

were several knobs including the knobs on the spa tub that were loose or broken

bathroom and spa need updated

the fireplaces were nice and the spa tub on the loft was neat

the fireplace place didn t work

the fireplaces were nice and the spa tub on the loft was neat