the good part was the swimming pool and the

units were leaking, freon, gas ,caused headaches,the room was dirty the floors all the kitchen utensils, plate

great pool with a separate area for children

the bar had very expensive drinks served in cheap plastic glasses

room service was very hit and miss

in the mini golf area, they left us without lights

the facilities, price, location, comfort, room size and cleanness, swimming pool

i love the location, the cleanliness, just an amazing place and the pool and massages in the spa

the hotel pool gives you the impression that there is a spa and then the pool

cabinet fell off their rails onto the floor and we struggled to safely enter the ridiculous spa tub with moldy

pool and gym are very nice

the bathroom too old and the pool too small

no info on spa location, pool or restaurant shcedule or parking info

the spa staff was excellent

food from restaurant was more than delicious and the spa is worthy.

it has super nice staff and lots of things to do. the spa is the best part of the hotel

the spa was great too, very relaxing

pool, room quiet at night, good location for port, sea front and town

excellent helpful staff, good location, parking place.

the rooms were clean and the gym and pool was good.

very good when staying in port of veracruz. nice outdoor pool, good rooms

the pool area could be cleaner and would also

- i asked for room service to clena the bathroom but they did

wifi very good

- i asked for room service to clena the bathroom but they did almost nothing

we had a spacious room with airco and big bathroom. very clean. fast wifi internet.

laqshe gave us no information about wifi code or hidden restaurant merely a key to a windowless room

pool could stay open all night

horrible wifi.

the wifi worked and was stable

clean & spacious rooms, easy to find, good swimming pool, near bus station

swimming pool was too deep for kids and i doesn't said how deep it is..

nice breakfast buffet/nice waiters

wifi was a little slow

had no view at all (only of some random houses) and the pool was very cold (impossible for the kids to swim in

wifi did't reach the whole room

restaurant is too crowded for breakfast

wifi was good and fast

on weekends and also there is a buffet breakfast, the hotel have pool with a little bar, gym, spa and other

the pool was not open everyday which was strange

people nice.lots of near by restaurants.the pool view is good.

there were not that many snack and drink options in the pool area

kids complained every time we walk by )pool was okay price to much for this place

the parking

the pool chairs are not in good conditions

modern room, all fixtures in good shape, comfortable beds, nice crisp linens, room service

wifi was pretty good for work beds were comfortable nice view to the sea

our pet friendly room was one of the nicest with an ocean view and large patio

5 stars this is false the property is a 3 star old hotel the pool is untouchable the view are very old properties