spa bookings could be more interactive

spa was outstanding and price point very reasonable

also of note is the outstanding spa located in the main building

both the swimming pools and beach had plenty of space and we really enjoyed the hot tub at night

the pools were very nice

noise level in the room from outside restaurants and pool

kids loved the evening lighting of fire tradition

spacious 1 bedroom suite with kitchen. partial ocean view.

a lot of convenience in the room, with a decent enough kitchen, plus washer and dryer

liked the villa with the kitchen and outside bbq. central location with beautiful beach !!

front desk staff great valet staff amazing spa staff amazing would rate a perfect 10 if not for a few

spa was great

no kids club but there’s plenty to do

nice bar by the beach with great drinks

resort, we had ocean view room, the view is beautiful with ocean and golf course, palm trees,

the shuttle service to shopping areas was a nice bonus

the fact that the studio had a full kitchen and washer and dryer

good pool area and nice restaurants on the property

got a fine room with a kitchen and a nice courtyard (and partial ocean) view in ka'anapali resort at the last

the kitchen in the room, the ability to use pool at westin south villas, and the fairly close walk to airport

local kids unsupervised in the plunge pool splashing and spitting in it

i was also told that we could rent a cabana near the pool, so we could enjoy the beach/pool during our last day

the bar at the pool was also nice to have

friendly and helpful staff nice beach - a bit too much waves for kids that don’t swim

friendly and helpful staff nice beach - a bit too much waves for kids that don t swim

i never saw the spa open

the spa service we booked got flipped from a couples massage we booked months earlier to our needing to

the brekfast and spa area

not a big problem but bar closed at 9pm which is quite early

and too many kids without appropriate parental supervision on our couples

tried to do two spa appts but very difficult to reach someone

spa has been closed since january, but you would not know that looking at the website

of all this property should not be called resort and spa because there was no spa which was disappointing as we

a couple looking for a respite there was no adult only pool, but only a quiet labeled pool connected to

lots of kids and babies this week, but never heard a peep once inside the room

the suites are spacious, the kitchens easy to use with many supplies available, and the beds very comfortable

laundry in every floor except m floor

facilities, 2 hot tubs, laundry facilities on each floor, spacious rooms, family activities offered in activity

the hotel is huge and spacious; the rooms are large and well equipped kitchen is a plus

wish the putt putt golf would have lights , so families could play after dark ( dinner)

amazing location, wonderful pools and on site spa were well worth it.

the outdoor hot spa was great

the pool and spa were really nice made the stay here worth it

laundry, full kitchen, bedrooms

beach side cafe was reasonably priced and offered kids menu

spa like shower next to whalers village resort property intuitive staff

i did utilize the spa two different days and would rate it 3/5 stars

especially liked the hot water spa in the afternoon and evenings in the adult pool area

sheraton up the beach, with signing privilidges as well there are water sports, whale watching, spa services,

their spa is amazing with great service

the pool area was so much fun and the stars were all super friendly and helpful

like the pool area and the service at the restaurants and the friendly bar

the space in the apartments was great and arriving with laundry detergent etc complimentary.

the pools are great too but who wants to hang to n the pool when you have all that

we love sitting by the pool facing the ocean and just listening to the waves crash in

liked every thing particularly laundry facility

lot of kids activities for all ages and the many pools makes it fun for all to pool hop within the same

village within walking distance with all the shops and restaurants, snorkeling at black rock, the pool at the

extra large and comfortable with two full large bathrooms and on main floor right footsteps from pool

was excellent except that the spa was off limits past a certain time and the pool was too cold at that time of

spa could be kept 24 hours during cold weather months since the pool was too cold for us at night

favorite part of the condo was the huge lanai with daybed overlooking the pool/ocean

the lobby and pool were beautiful and the staff was very friendly

was excellent except that the spa was off limits past a certain time and the pool was too cold at that time of

pretty place, great staff, great spa treatments

also, signage to the spa was lacking and i ended up walking around in circles and was 20 minutes late for appt

hyatt resort and spa had beautiful views everywhere

pool with cascades - swan garden - gym with peloton bikes - japengo restaurant - spa - luau - washing machines

everything in the room was clean and the room service were great

staff was extremely diligent in keeping the common amenities clean: pool was cleaned daily and the grills were

it does not have access to the beach, but it has a pool

& spa temperature could have been lower, breakfast buffet could have been richer, food variety could

luxury service and amenities. phenomenal beds and spa services

spa was a phenomenal experience as it is small and private with all the special amenities

the guest concierge took great care of us as did the spa staff. overall great experience

the kids loved the games room and all the holiday activities

an important benefit is that it offers airport shuttle service

near to the ogg airport and free shuttle service for up to 2 miles

room service,i

everything you need from kitchen is there just buy grocery from safeway which is closer just take the trolley

the bar and bar staff were great and i loved the pool/hot tub

beautiful gardens, pool was lovely.

going to pay the full amount although you didn t go , the in room dining is expensive and the spa the pool

the facility was so pretty- very lush comfortable pool chairs/staff was amazing

played a great golf course

could use more food options at the resort, but to be fair the sports bar was closed and under construction, so

dining menu was very limited with limited options and the food was kind of tasteless we tried the pool side

the laundry room probably needs instructions as the washing machine was a top loader and i think people

gym and hot tubs not even available for us to use

we worked out in the great gym, and walked to the beach everyday

convenient to beach, shops, restaurants and a shuttle

very happy with the shuttle and ease of scheduling drop off and pick ups

the staff was far beyond my expectations. spa services were fantastic.

spa facilities do not match hotel rooms

great massage, great breakfast, great facility overall. recommend highly.

wifi was bad, no connection most of the time

breakfast was very good as was the restaurant in general, super fresh and not overdone

spa was on point, and i had so much fun paddle boarding and even saw turtles

even in the spa area the toilet paper was worse than sand paper

very nice pools. spa was great.

the spa was incredible.

pools and view from the outdoor bar and swimming pools

the spa was pricey, but worth it

awesome cabanas. spa services were great. very clean premises.

serenity adult pool spa game room great location

the spa treatment (mandara spa- external from hotel) was expensive for what i got

kitchen restaurant was disappointing overall for a roy s restaurant, internet was a little

spa is the most amazing thing i've ever been to to treat myself

everything was just fantastic from accommodation, foods, pools, spa and staff services.

the spa was one of the best i

spa grande exceeded my expectations

a notice that the big slide was down! should of offered spa treatment

access to the activity pool and valet parking over at the main grand wailea was great

beauty of lobby and pool area

do was offer us to rent a room for an additional night just to shower or the public shower at the pool and public

service, ocean view apartment had gorgeous deck with beautiful ocean views, lovely pool

pool

must mention how great the spa was and their staff

the personal of the spa was also very gentle with me

i loved the spa and the breakfast buffet

the only good things: the spa (amazing actually) and the breakfast buffet

i really like the daily activities the spa is great

the spa is perfect

gym, beach, and spa were wonderful

amazing location , great spa !

beach, pool, spa services are outstanding. location is ideal.

the restaurant food was expensive along with spa services.

golf cart req'd to access other parts of the property

it was so nice that my husband could go in the next room and watch golf and i could take a nap

and suits are very nice and kept up well, great food in restaurant and very nice gardens and bar area

service was absolutely incredible. and adults only was exceptional!

beautiful views, nice & quiet as adults only.