bottom floor, near the pool, great staff, no next door people with a 1 and 2 year old they like being loud so

support staff very friendly and breakfast bar was better than i expected

drop login portal for wifi

room was great. bed was truly comfortable breakfast was good.

very clean and spacious rooms. great for a overnight stay with kids.

the pool and spa were clean and lots of clean towels

we love the spa tub

pool cold and spa didn't work

even though the pool was cold and the spa did not work

the room was beautiful and spacious. really enjoyed the spa tub and breakfast was delicious!!!

set o kid zone for kids in ballroom

having the mall was perfect for the kids and moms when we were not playing

having the mall was perfect for the kids and moms when we were not playing

gave the kids places to walk to and the moms could shop

we booked a 2 queen room for myself, my husband and our 2 kids (ages 4, and 10)

parking some nights were hard to come by

they could use more parking.

great location past traffic of birmingham great breakfast, easy and fast late check in.

pool was disgusting

amazing breakfast, clean rooms, great location! and best of all, a great price!

great staff at fro nt desk and greeters, dissaointed in spa staff

the spa was absolutely amazing, the room service was top notch, and the staff was absolutely

beautiful grounds and secluded location. spa was very enjoyable.

spa was the best i ve been to, melissa was superb

the convenience of a spa and a salon on the property.

staff were very helpful, supplying utensils for our room microwave, change for laundry

room for the kids and i to move around comfortably

was absolutely phenomenal and i could not be more appreciative of the way they treated me and my kids

parking was good. breakfast had a plentitude of selections;staff was cheerful and helpful.

pool was closed

time stay breakfast was great staff is excellent and room are wonderful very clean even the grounds are kept

we loved the pool location with older kids who we could watch from our hotel room patio

the breakfast selection when you add it to your room is not good.

staff accommodated special requests. laundry facility on-site. comfortable bed.

we loved the king bed room with a view of the pool

chlorination in pool.and spa was so.strong i couldn't stay anywhere in the area. horrible.

usable spa / pool in winter!!!!! yay! breakfast had cinnamon rolls delicious!

service was nice and comfortable and the pool and spa was fun and the breakfast was very good and nice

the laundry facility is raggedy

the landscapers were hard at work creating a very inviting entrance & parking area

spa was gone ud83dude2d

happy hour bar service, large rooms.

pet few was recidiculas

ruth's chris room service was the highlight of our stay. also liked the size of the room.

the suite size,the indoor pool,evening reception also the hot breakfast.

artwork, spa and restaurant and it s staff, the hotel itself was very beautiful

if you want to use the spa make a reservation in advance

i called guest services to request that housekeeping come during our spa appointment at 1 o clock

the spa did not have enough massage therapists to accommodate us

the pool is too small