we could not get spa appointments.

loved the pool and spa and the outdoor patio was so wonderful! breakfast was very nice too!

also did the warm and cozy couples massage at the spa which was absolutely wonderful

the staff at the spa where we got make up and hair done

that they had breakfast, indoor pool and spa services.

spa in room

the spa was closed on the last day we were there

the pool was entertaining for my grandson, however the spa was closed on the last day we were there

water slide, area for little kids to play that is fenced in, spa was warm and felt great to work out sore

might have been quieter if we had a room facing the back of the building rather than the parking lot

tv reception was not operating all stations pool and spa remained closed.

pool and spa area very nice. hot breakfast. nice location near food store.

very cozy! friendly staff. great pool/spa area. hope we can stay there again.

pool and spa were great

we understand the reasons why, we were a little disappointed the the spa was not available while we were there

amazing, classy, vintage, beautiful christmas decorations. spa and pool amazing.

spa is wonderful, saltwater pool is so unique, and rooms are cozy and eclectic

the robes were amazing, spa onsite

looked like spa services would have been nice, and local restaurants if we had time

good staff, liked the hotel bar and staff

the spa tub was spotless with no residue as in almost all others i have tried

the location was perfect so close to downtown and we had a massage at the galena day spa which almost shared

the spa tub was amazing also

payed extra money for a room with a spa and most of the spa jets did not work.

i paid for a room with a spa bath, however bw uses whirlpool

we will definitely be back and plan to try out a couple s massage at the spa next time

the pool and that there was a day spa on site

the spa was amazing.

the spa on site offers very relaxing massages

small spa tubs

wanted to use the pool spa but it didn't work.

pool side king room was above and beyond what i thought

their shuttle to anywhere didn’t run for new year’s eve night

finding the best parking for our room was challenging

the room, breakfast, free parking and spacious room with fridge and microwave. very nice!

spa jets were not working first floor ice machine not working

slippery parking lot and sidewalks

would like to know if a wedding party is also staying there so can be aware at breakfast time.

i had better breakfasts at other hotels. food was cold. not things that everyone eats!!!

in the same parking lot as several fast food restaurants, a grocery store, a starbucks, and a target

the pictures shown are kind of deceiving for the size of the pool & should let people know the parking lot is

kids were jumping into pool even when front desk staff walked in

pool was too cold to swim

no microwaves in rooms, wifi was poor/weak (wouldn't stay connected/could not even use)

to me and my family they gave us extra pillows and blankets they had fresh worm town in the pool area and always

pool and spa were down for 2 of the 3 nights we were there

spa tub was small

the pool and spa were stained, but doable.

nice breakfast

strange it didn't have wifi. don't understand y considering they have cable..

the spa - hands down best part

my wife used the spa for a manicure and she could not say enough about the wonderful person that did her nails

spa was very friendly and relaxing. all staff was very outgoing

eagle ridge is a golf course resort and all

not too pleased with the service in the bar area where the waitress saw us a couple of times and disappeared

no pool

the breakfast was was awesome

wifi didnt work so i had a big problem working from my room

really didn't eat the breakfast or anything at the hotel, there are several places to eat within walking distance

they do not have a pool.

loved the fireplace and kitchen accommodation

parking was a little challenging and carpet needs to be updated. pool could be a little warmer.

we had a room with a kitchen and it was well stocked, even had a wine bottle opener

which was nice washer/dryer, kitchen etc my daughter & i had fun in game room: air hockey, pool table & ping

due to covid the pool closure...

like the breakfast. the room was big. clean, and loved the spa tub.

the breakfast each morning was very good

the best restaurant we've ever eaten in a resort/hotel and a tasty breakfast delivered to your room

breakfast was good but the delivery took too long!

wait staff at the bar and dining area were so incredible

this is normal in the uk, where people are expected to use the shower before and after the pool/spa pool (and

beautiful views, actually hot hot tub, deep pool, tons of activities and delicious restaurant

were put in a room facing the parking lot

the only thing open at the resort to do was mini golf but there were a lot of fallen leaves so impossible to

poor wifi on location, at times unable to support wifi calling, direct tv signal would become diluted at

breakfast and staff

great location, lots of parking, very clean and comfortable.

parking was good. it was quiet.

messaged the property before i arrived and was told there was not a pet fee

location, family pool.