the pool and spa were both beautiful and open

courtyard lay out has all rooms facing pool and spa area

loved the pool, the jacuzzi, and the pool area, it was really nice

the gym is small but was always quiet

good wifi, comfortable beds. outside pool was nice. good breakfast.

felt very unsafe, property had security fence but street parking

kitchen was huge and well stocked

room was excellent and spa tub was

the spa tub was wonderful.

the spa tub , didn t work

i was also exited about the jet/spa bathtub

the spa tub the jets hurt

how elegant the rooms were. they had big suits and the spa tub was amazing

the spa tub was great after long days walking

room was great, spacious, well decorated, with a huge bathroom and spa bathtub

gym was very nice and extremely clean

the breakfast i had every morning was delicious and i appreciated the different menu each morning

and well maintained grounds and courtyards, comfortable beds, large & newer model tvs, good wifi (loaded our

like everything except wifi is very slow.

kids were excited to swim

too bad it wasn't pool weather it looked very nice

close to 24hr bar and food

the hotel, staff, restaurant, pool and spa .

the hotel, staff, restaurant, pool and spa .

service, we were able to leave our luggage all day and do late check out with no additional

hollering well into the middle of the night was pretty frustrating especially when they kept our kids awake

due to the virus, no pool, breakfast ,or gym was, available.

pet fee was much higher than other similar hotels i ve stayed in

they should have to be a distance or feet away from exiting out hotel not go for baby s and kids

cleaning lady went above & beyond to make sure we were accommodated with bedding for the kids ,towels & xtra

we couldn t get room service due to covid restrictions so no one was able to come to the rooms

outdoor pool

advertised the rooftop pool and when we arrived they told us the recent hurricane ida caused a problem with the

the bar is a fun meeting place and the staff is so friendly and helpful

valet manager to check personal to bar staff, clean and quiet rooms all in a great location

the rooftop pool was great, the location was also very handy

room, accommodated an early check in, complimentary snacks and water in room, refrigerator in room

would have liked if the hotel had a spa or offered massage services. not a deal breaker though.

it's near all the kids facilities

the gym is another charge.

extra charges we were not mindful of such as the hot tub/gym spa area

the location & they accommodated early check in.

ladies at the desk on the spa floor were rude

hot top in the spa didn t bubble

pool and spa facilities

spa area was untidy and jacuzzi was cold

shut off is also the overall cleanliness is a little shaky but really bad was the hot tub in the spa

there is a restaurant on the same floor as the gym and spa that is incredible

restaurant at miss river, sizable rooms and bathrooms, wonderful staff, great relaxing pool and spa area and

spa one of the best i've experienced particularly the eucalyptus cold mist

when booking nothing was said about the spa being shutdown until 48 hour before i arrived making it impossible

spa was very low end for a 4 seasons

the spa must be small because no reservations were available. maybe a larger spa.

spa was very bad

calm and comfortable atmosphere when you want to retire from the quarter, access to dining and spa services,

i stayed in the queen double suite which was gorgeous, spacious and full of natural light

the gym and the pool were a nice addition

the fact that it is pet friendly, free breakfast, drinks & kickback menu was an added surprise plus

my kids loved the popcorn machine and beverages

gym was great and served its purpose

staff (desk, food & bar areas, valet desk outside, & room attendants) were pleasant and helpful to assist when

we were on an 8,000 mile amtrak trip so the coin laundry on 6th floor was great

nice, very small (18 rooms), and lobby next to a very noisy bar

bar listed in amenities is used for special events only, rates listed on booking

a bar downstairs and access to the pool table would have been great

noisy, the bar downstairs had a burlesque show going on till midnight and you could hear everything

site, no ice (they would call the hotel down the street and have it deliver 45 minutes later), no bar (like

the location the view the nice spa even tho th spa could use some picking upmofmthr leaves that were flying of

also was hoping to use the spa and it was not in

that the spa closed at 10pm

wifi was down, bad signal, limited tv shows, terrible views , no pool, bar was closed our entire

was walking distance to bourbon st and harrahs casino the main places we were trying to go to

they booked us haunted pub crawl that we enjoyed and a wonderful spa day

spa was closed and so was the restaurant. probably off season.

the room, and an information book would ve been nice considering there was no info on what the wifi password

gym was small but had good variety of equipment

bright blue light on wifi lite up the room at night