i would advise not to take it, but go to nearby banyan tree spa coffee, where you can get really good coffee

you should tell guests about your partnership with the spa across the road

pool was very small and pieces help falling off the wall

breakfast and lunch at the poolside bar were really goid

everything was very clean and the wifi was spotless

spa is amazing, beds are so comfy

spa was not open.

the top floors, with the spa area are amazing and the restaurant at the top deck offers not just an amazing

also loved the spa and the breakfast was great

room, spacious balcony with a superb view

we used spa and it was an excellent

the access to the spa was an additional bonus that we were not expecting and a great place to relax during the

wellness and spa and the breakfast are amazing

spa area amazing

spa was perfect

spa

the workout and spa facilities was a nice bonus

ac quiet when needed, all facilities that we used lovely - the breakfast buffet, the bar, the spa and the pool

wifi was very sporadic, had to re-sign on each device each time we returned to the hotel the spa facilities were

the young lady in the spa was fantastic, such a lovely relaxing time

it was walking distance to casino too which was great

hotel is situated on the hill, you can see estoril casino from the balcony

equipped kitchen no working brollies around the pool uphill walk of 10 mins from the beach ( but only as

place, beautiful location, great staff, specially the breakfast lady, she is a gem

location suited us with free parking

location, wifi

nice staff and all infrastructure needed for kids (1yo)

the location of the hotel was really good for the beach, restaurants and golf courses

liked the decor and ambience of the bar and hotel in general

need a 10 eur deposit in cash to rent a pool towel

very comfy bed and spacious room and bathroom

the room, spa and breakfast area there is not much else

spacious and comfortable room with amazing ocean view

the pool in the spa was warm at best and there was not a hot tub.

spa was closed due to covid-19, not the hotels fault!

it even had a great view of the pool area and ocean

the pool is quiet and less busy than the beach if you prefer

the breakfast was a heavenly buffet fit for a prince!

i would improve breakfast

from the moment we arrived and we were welcomed at the door by jorge, who took us to the bar area for a welcome

excellent indoor spa and gym

the spa is a very plus for an excellent stay

the spa prices were a little excessive

the spa and pool areas were excellent and the staff was very attentive to our every need

was lovely near the train station and town staff were very friendly loved the spa when it rained and fab pool

property with stunning garden including outdoor restaurant and bar area

comfortable stay with a great breakfast

wifi connection was poor in a number of areas in the guest house

the wifi was a bit trouble some and if you had the window open the street noise was a little on the

no laundry

and spa area is good as well

hours are very short, we wanted to have a relaxation after the long day of excyrsions, but the spa is closed at

hotel with spa facilities and a lovely buffet style breakfast

i also had a superb massage at the spa which was good value for 50

spa and sauna is great

the spa and pool looked very nice but i did not use it on this occasion

pool & spa areas were very clean & well maintained

the spa area was relaxing and easily accessible

spa wasn t that well thought out

pillows spa services was amazing

if there was a spa it would have been more like a 5 star experience

is no spa or sauna

having a room service charge for a coffee pod

the pool is nit heated, so might be cold for some in may

loved the room, the view, the service(concierge) and breakfast, pool area

spa treatment and sympathy of the staff.

it woykd have been good if there was an indoor pool in the spa as the outdoor one waa too cd.

the spa was also excellent; the massage and sauna

afternoon , we needed to shower before our flight, which sophia kindly arranged for us to use the spa facilities

was exceptional the service and care from the receptionists and the spa were outstanding

the grande real villa italia hotel & spa was so perfect, we extended our stay an extra night

the pool and spa were beautiful

breakfast selection was excellent and the spa was gorgeous

nice room ,the view amazing, very good breakfast, and the spa is top.

i surprised my boyfriend with the valentine offer at the spa and it was an excellent experience which made our

a spa in the hotel would definitely be a plus.

no book in room to order room service, but it was an option.

wifi worked well

very tasty breakfast and dinner) try their mini-burgers and you will

pool was just right for a nice swim

wasn't informed, before check in, regarding the spa that it was on reparation

probably having the spa and the business center checks out the boxes for the four-star rating, but this definitely

upgraded to pestana cidadela and this review reflects this hotel: the staff was very nice, the spa and the

sauna/spa facilities need a little updating to bring them in line with the rest of the property

it was disappointing that the spa and jacuzzi were out of order

staff was amazing, especially the lady in the spa - lovely

spa closes too early on the weekends and not all services are available.

really a negative but it's a shame that the indoor pool/gym/spa is privately owned

the spa was also nice with an inside pool (for colder/rainy days) and the massages we had were very

to use the gym (which is in spa area) you have to pay additionally.

spa at this hotel isn t really a spa but treatment was great

we enjoyed the spa services as well

good spa but no gym

spa and indoor pool seemed lacking for 5 star hotel

the spa is something amazing too

the spa and inside pool facilities are excellent, the outside pool looks good but the weather wasn't

spa and massage services were excellent

staff (thank you for champagne for my birthday celebration) beautiful view from the room, great spa and swimming

everything; the staff 5++, the calm, the cleaniness, the food and the spa areaud83dudc96

spa area is not very big

low season it would be good to have a bigger indoor pool as the spa pool was pretty busy and quite small once

is a lovely hotel clean friendly staff good breakfast and lots of outdoor space including a children s park

it's luxe in so many ways--a deluxe room & its bathroom are very spacious & clean; bed is very comfy; breakfast

our room was spacious, elegantly designed, and impeccably clean with luxurious linens and a comfortable bed

gave 10 to the staff because we felt that, despite an unbelievable incident with a spa attendant trying to refuse

loved the gardens, the service was super friendly and the suites are spacious, luxurious and comfortable

food excellent and spa lovely

facilities are beautiful and the plunge pool inside the spa was a treat

opening time of spa was too short

spa was

an amazing resort in the middle of a green park. great for golf lovers, spa and pool.

spa jacuzzi was broken also can’t swim in indoors pool without a swimming cap..

room was spacious with a nice balcony and the bathroom was very large with a separate shower and bath tub

and we had the best spa treatments we have both had, on a global scale for a very long time

limited hours of the spa and pool facility

zero swimming pool is pointlessly cold and if you're going to ask people to use towels from the spa reception

we had an amazing short stay and fully enjoyed the pools, spa circuit and massage

spa hotel with a beautiful garden with several pools

great staff, good room, food was good, spa area was clean, kids play area is a godsend

pool in the spa had cold water instead of warm water, didnt have many cables to charge the

pool and spa facilities arent in the same building, you need to cross the road.

it doesn’t have spa pool

the gym and spa facilities are fantastic

spa was out of the hotel but it was just perfect

there is also an available spa that i did not use but i was told from other guests as being very good

spa like wet room

planning to work during the trip so good internet was very important, not only did they have good wifi, they

be best to get here by car, there is lots of parking, it is slightly remote and tricky for local taxi companies

pool was a little smaller than expected and the hot tub was out of use but it didn't really affect

the breakfast was fresh, delicious and so plentiful, with gluten free options

the collection is beautiful, the room view, the pool, the spa everything is brilliant

very comfortable after a day of work, chill out by the pool or spa and do some food hunting

the spa was lovely as was the delicious food cooked to perfection

spa was amazing.

are great and the staff are incredibly friendly and helpful, especially the reception and spa staff

good breakfast

wifi wasn't really working, so i had to stay on my 4g

i think maybe my favorite part was breakfast and i don t even eat breakfast normally

parking fee. i mean why they charge 7.50 from customers while they stay at thr hotel..

bar was not open for the evening on arrival due, we discovered to staff problems (but it was out of

in fairness parking in sinatra's crazy streets isn't easy, that's really not the owner's fault

kids loved the google lights and speakers. comfortable round bed.

it is true that there is no parking on the property, but you can drive to the front, and then the owners will

you don’t need a car in sintra because parking and traffic can be really bad

fireplaces not working

we did not try the outdoor swimming pool (february) but walked round the spacious gardens

if one is looking for a mass-market hotel or a spa vacation this would not suit them

stayed at this hotel for 1 night with our 2 kids - aged 1 and 3 - and their grandparents

breakfast was great, and the staff welcomed kitchen or bar requests well into the evening

wish the palms around the pool had not been cut, but i am just picky and i am sure there was good reason to cut

breakfast and very nice outdoor space for eating and drinks

were upgraded to a suite (free of charge) which was fantastic as we had so much space

my room was spacious and also had a lovely view

the staff were helpful and accommodating and the spa treatments we had were good value

for example, the lounge and bar areas were below our expectation from a hotel that has a high reptation

the spa, situated in a serene building in the gardens of the hotel, was heavenly: we had a number of

they also offer spa treatments which are a real treat

spa is incredible, the setting is beautiful and the staff are friendly and welcoming

breathtaking palace full of history, attentive and knowledgeable staff, nice spa with private feeling, romantic

the breakfast is quite good and the spa amazing (only massages available at the moment) i loved that they have

suite had four large windows, very large bathroom with heated towel bar (good for drying clothes), king bed,

front desk, breakfast, location of the hotel, valet parking, room space, early check in, great

the room service teribale

the play yard for kids is 20 meters away

hotel offer free mini bar and coffee machine in the room

rooms are large, bed is comfy and linens are spa quality

super friendly staff, private parking, building with

deep in sintra and 10m distance from the best bar in sintra - casa do fauno

there is a cool medieval celtic bar next door as an added bonus

also parking was included, which was unusual in this area

the kitchenette and the bathroom have all the amenities needed and enough space to feel comfortable

washing machine was not included - a very expensive laundry service was available

it is new, gorgeous, quaint and extremely well located - and the breakfast

breakfast was amazing, as was the host

breakfast was too formal, more like a bed and breakfast than a hotel, buffet-style

the hotel is super calm, great rooms, great pool to cool down and very good breakfast

breakfast was slightly different both mornings which kept it interesting and the pool and pool bar were so

facilities were incredible ever little detail was thought off - even the fact of 24 hour pool , great views

big plus with available parking and electric car charging capabilities

there was no one at the pool bar for a long time, when they joined we finally had our towels and they were very

we ordered room service one night

parking provided, delicious breakfast, nice swimming pool, clean rooms all the facilities provided

outdoor swimming pool and indoor swimming pool

some of the gym material needs replacement urgently

when i asked iron, i was told to use laundry service (fee)

spacious apartment with all amenities for a long stay

pool and spa areas very clean and nice to use

spa was exellent when weather was rainy

we used the swimming pools most days, and the kids would have stayed in there all day

we had ample on site parking and the gym to make use of, as well as a well stocked bar with friendly staff

the staff could work harder and faster;) the woman from the spa talked on the phone for 10 minutes while we were

modern luxurious rooms! excellent facilities! also used the spa and that was wonderful

great breakfast with loads of options, the spa is very good and the hotel view is amazing

keep the pool and spa open until 8 pm

spa did not open until 9am

wifi could be faster & stronger (there was a single but i didn't work well)

there is no information provided to say that your honesty bar bill or food ordered from the snack menu during

honesty bar worked well if you wanted to grab a cold beer at the end of the day

the views from the pool and lawn area were stunning

probably the best thing is the giant garden with pool, small pond and kids playhouse

the spa wasn't available as yet

free parking

the offer of a laundry service didn t work for us as we needed the clothes on morning in particular but it

would have liked to have kitchen facilities available; my wife and i like to cook together, and that is not

staff at the reception and restaurant (especially liliana), location, amenities, free parking and wifi, pool,

too light for winter at the check-in no one explained breakfast times, locations of breakfast, gym, pool, etc

light for winter at the check-in no one explained breakfast times, locations of breakfast, gym, pool, etc

hotel has both a gym and pool area where we were able to still get our workouts done

hotel has both a gym and pool area where we were able to still get our workouts done

i called 5 time from my room to get the wifi code but no one answer

i called 5 time from my room to get the wifi code but no one answer

is an exceptional hotel close to the beach and good breakfast offered

breakfast was included

that if you travel as a family say of 4/5 either the parents will have to be in separate rooms or kids be alone

appreciate young adults bringing music apparel into the spa area which should be a place to relax in silence

friendly and helpful stuff, spa access, gym

we also loved the fact there are gym and spa facilities which we hadn’t realised until we got there

spa facilities - there was only one jacuzzi (the second one was out of order), a really small

there was nor spa neither a gym as mentioned on booking