hospitality: comfortable beds, robes and slippers, quality soaps & shampoo, beach towels for the pool, a gorgeous

wifi ok

low wifi

helpful hosts (thank you) comfortable bedroom with use of lounge and kitchen when we wanted very nice swimming

would be great if parking was available, especially when travelling with kids, but we understand it can be a

staff friendly and helpful, breakfast was perfection and location and view stunning and spa area and massage

there is also a nice spa for guests with a heated indoor pool and sauna

also shampoo and shower gel in the spa

and beautiful spa could be a little better the room with the sea view is amazing, so is the breakfast thanks

great spa and pool area with sauna and steam room, wonderful breakfast and areas to lounge in

highly recommend this hotel for the food, spa and amazing service

everything from the restaurant to the spa facilities are excellent

the massages we had in the spa were exceptional

wish the spa area was a bit more upgraded - e.g. the steam room to be nicer and more steamier.

thing missing is nice loungers in the spa area so you can lay after the sauna (there is probably space for 2

also had the most relaxing massage at the spa on site, highly recommend

stylish smart hotel with lovely staff rooms and wonderful spa . would highly recommend

spa was amazing

i had two services in the spa - a facial and a massage - and both were wonderful

i absolutely loved the spa experience

lovely pool and the spa facilities were great

the pool was almost empty most of the time, and the spa was so tranquil

pool was perfect and we really enjoyed the spa facilities although getting my 11 year old out of the hot tub

the spa facilities were lovely and the breakfast was really good.

was super confy even for a 9 months pregnant woman, the tent have aircon, bed are super confy and spacious, the

good wifi

perfect for visiting lisboa and closest cities also a very quite area and free parking

also the room was big and had a kitchen

the room even had a small kitchen

in addition, our kids spent quality time in the pool, on the little playground, and with the animals

for kids there is much to do

small kitchen / living room

its a big property with good parking space and great outdoors!

also more than enough space for parking

a bit tired in places, a few repairs needed and kitchen appliances could do with an

modern luxurious rooms! excellent facilities! also used the spa and that was wonderful

the staff could work harder and faster;) the woman from the spa talked on the phone for 10 minutes while we were

pools best for children, one in the spa more suitable for adults

spa did not open until 9am

keep the pool and spa open until 8 pm

the spa wasn't available as yet

secured parking

a huge pool with ocean water

there also is no info about room service, laundry service, restaurants, etc

pool enormous but cold

the breakfast was slightly different both mornings which kept it interesting and the pool and pool bar

facilities were incredible ever little detail was thought off - even the fact of 24 hour pool , great views

enough parking facilities on premises

the hotel is super calm, great rooms, great pool to cool down and very good breakfast

the breakfast was slightly different both mornings which kept it interesting and the pool and pool bar were so

wifi is very poor. breakfast so so

the included breakfast was to die for

breakfast was amazing, as was the host

wifi connection in the main house was good, but in our room it was weak and dropped out often.

the water pressure was low at the bathroom tap but great otherwise (kitchen and

rooms are large, bed is comfy and linens are spa quality

one of the staff stood out for me, shahadat, for the way he went out of his way to address the wifi issue

especially dinah who went over and above to help us lovely relaxing hotel with peacocks and good bar next door

mid evil bar behind property was a great bonus

wifi in the room was miserable, the connection was very poor and slow

the spa manager, catia is on another level altogether; she is an outstanding, intuitive, holistic

they also offer spa treatments which are a real treat

the breakfast is quite good and the spa amazing (only massages available at the moment) i loved that they have

breathtaking palace full of history, attentive and knowledgeable staff, nice spa with private feeling, romantic

spa is incredible, the setting is beautiful and the staff are friendly and welcoming

location, support and help from staff, wifi worked really well

suite had four large windows, very large bathroom with heated towel bar (good for drying clothes), king bed,

wifi was free

24 hour room service as advertised and reception didn't answer after 8

the hotel has a wine bar where you can relax after a tiring sightseeing

my room was spacious and also had a lovely view

were upgraded to a suite (free of charge) which was fantastic as we had so much space

breakfast and very nice outdoor space for eating and drinks

the staff were helpful and accommodating and the spa treatments we had were good value

would have been the icing on the cake if there had been a small pool

you don’t need a car in sintra because parking and traffic can be really bad

parking was a bit challenging, but that seems to be common everywhere in sintra

tv electric fireplace on wall in 2nd bedroom

parking opposite very handy but you have to reverse up the steep hill and stop the traffic but

i arrived much later than planned and maria drove me to a private parking area so i would not get lost and even

if one is looking for a mass-market hotel or a spa vacation this would not suit them

we did not try the outdoor swimming pool (february) but walked round the spacious gardens

but the facilities were from this century ( comfortable beds, wonderful shower, amazing breakfast and friendly

it has its own parking in the yard (be careful with bigger car when entering the yard), and if you want to hike

parking is available for free-it s very comfortable in crowded

use of the indoor pool , jacuzzi and steam room was an added bonus and the spa area was relaxing

decoration (years 50/60), nice spa facilities, very goog breakfast, excellent location and a very friendly staff

was really professional and welcoming, breakfast is really nice with a lot of variety, spa and bedrooms are

very rural and if your not a beach dweller or a spa user you need transportation to explore

we had a great time at the spa with our 4 year old son

amazing view, very comfortable room, nice spa and pool service

i enjoyed the spa ,especially the indoor pool and the jacuzzi

the spa is perfect for a relaxing stay with a sauna, jacuzzi and swimming pool

the hotel was very comfortable, and calm, with a good spa and exceptional view.

spacious room, cleaning every day

the hotel spa and the promar don't get even close on this supreme quality

i'm sorry the spa facilities (sauna, etc) were closed, but due to the corona thing, so i understand

the hotel rooms and spa could be more renovated.

4/5 - big rooms, enough space, but the design, curtains, furniture are simply old and makes you feel like in 7

view is amazing, hotel is located on the clif; great wifi; nice spa and pool

limited hours of the spa and pool facility

the sauna in the spa area is a bit old

and we had the best spa treatments we have both had, on a global scale for a very long time

free access to the spa that includes a very large pool

room was spacious with a nice balcony and the bathroom was very large with a separate shower and bath tub

also the spa facilities need to better be explained to guests

we had an amazing short stay and fully enjoyed the pools, spa circuit and massage

zero swimming pool is pointlessly cold and if you're going to ask people to use towels from the spa reception

pool in the spa had cold water instead of warm water, didnt have many cables to charge the

spa hotel with a beautiful garden with several pools

spa like wet room

only a handful of guests (we had breakfast with only another family and there were 3 cars in the parking)

there was a birthday celebration that night with a group of guests, the noise travels well here, kids screaming

property, clean, quiet, modern, spacious rooms and nice spa/pool/gym/hot tub/pool table facilities

pool and sauna were great

also breakfast in our room was no problem with a small service fee

was responsible alone for the tasty and quite rich breakfast and she helped us a lot with our 2 kids during

the breakfast was so so

pool, breakfast, quiet location, friendly staff.

equipped kitchen no working brollies around the pool uphill walk of 10 mins from the beach ( but only as

the spa is something amazing too

good spa but no gym

we enjoyed the spa services as well

the spa treatment was

spa at this hotel isn t really a spa but treatment was great

food excellent and spa lovely

opening time of spa was too short

spa was

facilities are beautiful and the plunge pool inside the spa was a treat

loved the gardens, the service was super friendly and the suites are spacious, luxurious and comfortable

great hotel, good location, roof top pool, great spa and breakfast.

room, spacious balcony with a superb view

spa is amazing, beds are so comfy

the top floors, with the spa area are amazing and the restaurant at the top deck offers not just an amazing

spa was not open.

spa was out of the hotel but it was just perfect

it doesn’t have spa pool

there is also an available spa that i did not use but i was told from other guests as being very good

the gym and spa facilities are fantastic

pool and spa facilities arent in the same building, you need to cross the road.

spacious rooms, great interior of the hotel, delicious breakfast, the best view ever on the 6-th

was lovely near the train station and town staff were very friendly loved the spa when it rained and fab pool

the spa is a very plus for an excellent stay

the spa prices were a little excessive

excellent indoor spa and gym

rooms, the decor and the staff, the food and the extras such as pool, spa and sauna top

pillows spa services was amazing

the spa and pool looked very nice but i did not use it on this occasion

spa wasn t that well thought out

pool & spa areas were very clean & well maintained

low season it would be good to have a bigger indoor pool as the spa pool was pretty busy and quite small once

is a lovely hotel clean friendly staff good breakfast and lots of outdoor space including a children s park

pool in the spa was cold and the area around it needed to be clean as there was mold on the tiles

our room was spacious, elegantly designed, and impeccably clean with luxurious linens and a comfortable bed

it's luxe in so many ways--a deluxe room & its bathroom are very spacious & clean; bed is very comfy; breakfast

was hard to get wifi sometimes in our room but not really a problem as we didn t really need it that much

property with stunning garden including outdoor restaurant and bar area

was unfortunate that the wifi never worked in certain common spaces and it never worked in my room

the welcome drink, handwritten note, great breakfast and comfortable room

the kitchen and bar knocked every meal, refreshment, and drink out of the park

too light for winter at the check-in no one explained breakfast times, locations of breakfast, gym, pool, etc

light for winter at the check-in no one explained breakfast times, locations of breakfast, gym, pool, etc

hotel has both a gym and pool area where we were able to still get our workouts done

hotel has both a gym and pool area where we were able to still get our workouts done

sauna/spa facilities need a little updating to bring them in line with the rest of the property

the gym needed to be updated and some of the spa was unavailable.

it was disappointing that the spa and jacuzzi were out of order

probably having the spa and the business center checks out the boxes for the four-star rating, but this definitely

upgraded to pestana cidadela and this review reflects this hotel: the staff was very nice, the spa and the

a spa in the hotel would definitely be a plus.

slow elevator, slow wifi.

wonderful breakfast buffet

really good, but if there was one thing that could be improved it is that there's a great outdoor bar by the

service they try to do everything but at all it s terrible my clothes was in laundry 4 days in apartment