brilliantly located in the heart of miami safe for the kids/teenagers

bar staff is great

the bar is very charming, boasting a modern, open aesthetic, and the restaurant (along with the room

breakfast and room service were excellent! congratulations! car valet also perfect!

brilliantly located in the heart of miami safe for the kids/teenagers

desk to do work at. morning breakfast oatmeal.

expected room service to be more attentive

they are pet-friendly and our dog liked his walks

i loved the room layout ! kitchen a little outdated but everything else was superb!

spacious, good kitchen.

pool had a bit to much chlorine, it burned our eyes if we were in the pool area longer then 15 min

the gym was nice and clean

the pool opened until 11 and extending our check out meant a lot to us

pool was too cold

the staff was super helpful with early check in, and allowing us to check out late.

you walk into the hotel, there is a sign on the front that says everything is closed the pool the spa the

cold pool and jacuzzi was out of service

the smell of pet urine in the hallways

cold no cable tv no wifi dark all doors were not accessible

did not understand why the bar was closed when bars all over town were open even with covid still around

spa room was nice a roomy

spa tub was awesome

spa tub and bed was very comfortable

step to get into spa tub (im short) and for what i paid breakfast couldve been better

very uncomfortable, coffee pot didn't work, shower no pressure, the spa tub faucet was broke, pool was not open

breakfast

the breakfast buffet was fine. had oatmeal, fruit.

bunch of bratty kids in the pool way out of control, screaming, yelling

connie breakfast and dinner lady dinner was nice when we arrived

the weather was cold for kids to go trick or treating, so i had the kids got ready to go swimming but the pool

staff good breakfast although on weekends could be served until 11:00 room was a bit smaller then other

breakfast was great

he takes care of breakfast and any issues early in the morning

it was so cold my kids didn t even want to swim

room and hotel were clean. breakfast was good for a freebie. hotel was quiet.

very nice staff and a great breakfast in the morning--would stay there again

unable to use gym.

parking lots weren't great--lot of mud and torn up ashphalt in the back lots (the ones you could

nice small gym

breakfast could be improved

this hotel because of the friendliness of the staff, cleanliness of the facility and the amazing breakfast bar

booking dot com stated it was pet friendly, but they only accepted dogs, not cats.

the pool and spa was

staff was great. spa was a nice feature. breakfast was satisfactory.

reserved last night, then i called to see what time pool and spa closed they said not working, so i wanted to

room was dirty. lots of bugs. terrible smell. wifi doesn t work on last day of stay.

the bed was comfortable and the wifi was responsive.

spa took an incredibly long time to fill up

spa tub was filthy

got a room that had the spa tub in it, and it was close to the pool

nice pillows and nice spa tub

spa tub

pool and spa were out of order

the spa tub was great.

the spa looked dirty.

spa bath pump didn t work on the spa bath

cleanliness of pool/spa area could use improvement