comfortable stay. the room was clean. enjoyed the spa bath.

booked the queen bedroom with a spa a little outdated but a good and clean bed was, i am not happy with cleanliness

the wifi

really liked the pet friendly policy

the grounds and parking lot needs to be cleaned up

no pool inside...washroom could be a little bigger

no pool my 6 year old said

bar is closed as well

plenty of free parking

booked on line to include breakfast (extra $20)

excellent breakfast great value. great spa and pool. very cmfortable quiet room

could have had a little more parking.

bed was very hard. noisy pool. maybe kids hours would be good.

not enough parking

great breakfast

location is perfect and the room had a kitchen.

motel, this i understand dishes in room with the kitchenette where cracked and stained

the kitchenette was well equiped although missing some utensils like a cheese grater, a spatula for my

had advised of our check in time but had to pay a $10 extra fee for early check in

we had a suite with two rooms and a kitchen

perhaps more fruit with breakfast.

we had to walk cross the parking lot get to it

loved the excellent breakfast and wonderful staff running the breakfast service

suite has a wonderfully equipped kitchen with a comfortable sitting area and separate bedroom

complimentary breakfast was great! loved the blackout curtains

the pool and spa were refreshing

good access for parking

breakfast ( love mark s new hash browns ), spotlessly clean, super comfortable beds and free parking

the weather allowed us to enjoy the swimming pool and hot tub which was great

stayed with my mom: we loved the tranquility, relaxing at the pool and jacuzzi

spa was a wonderful treat

the spa was relaxing and rejuvenating

we got caught in the rain and they let us use the spa change rooms to freshen up

wished we'd had a proper on suite kitchen, but none was available with my late booking

the kitchen had all the necessities making it easy to prepare breakfast in our room

absolutely loved the view and the spa tub in the room.

the shiny eggplant bedspread shiny shear curtains in front of the spa tub

spa tub felt relaxing

the king bed was firm and comfortable, and the spa tub was an amazing feature of the suite

for such a beautiful suite, unfortunately, the linens were very outdated and smelled like stale laundry,

- spacious rooms

spa tub really hit the spot.

had a spa treatment and was very disappointed because i could hear people talking and laughing throughout

spending an extra night would have given us more time to enjoy the pool and spa facilities

bay resort & spa is fabulous, our stay had everything that we needed (view, service, amenities, pool, bear,

beautiful property in nature, excellent restaurant and service and fabulous spa facilities

spa treatment was the best!!!

we have a spa service, late lunch hang around the pool than relax in our room with drinks and snacks

the property was succesful at promoting the rest of their brand, such as the amazing amatista spa products in

also, there was a big spa bathtub in the bathroom

pool & spa small but very clean & windows let in morning sun

clean , nice decor, free parking

would have liked covered parking but that s just cause i don t like scraping my window

ample parking on site

so our kids had to come over to our room to use the restroom

breakfast was great. the view of the lake breathtaking.

presence of pet dog needs to be specified on your website

welcoming, accommodated early check in

made me delicious breakfast

the place is marked pet friendly and we warned her of our arrival with our dog in a private message (that she

again, tonight, he hung up on me when i called to ask for late check out after using a rude tone with me

too high bed and laundry next doors with noisy machines and staff

clean suite, amazing kitchen, bathroom, loved also the comfy bed

the pool was awesome

was only one washer available for use for laundry facilities

front staff very pleasant and gym area is a nice feature.

hotel close to the city center,great location,wifi was very nice,the room was very clean,friendly staff,very

the hotel because it was pet friendly, had a pool, and an on-site restaurant

we registered later in evening and had nothing to eat as bar kitchen was also closed, had to go to denny's

location,very friendly staff,clean room,good service,very nice wifi,very good pool,great value for the money

distance to downtown and gym, sauna and showers were clean in the spa area

the staff was super nice and the spa was a great plus! room was clean and location was good.

the cleanliness and the pool/sauna were wonderful

was happy to see the size of the room and the full kitchen it offered, the property was well maintained, staff

best price ,full kitchen and utensils. clean

we enjoyed making use of the spa pool

spa pool

the in the room we were in was dead zone for wifi lol.

i loved the mini kitchen, free rental bikes (skateboards too) and restaurant onsite

i had kettle in room and that i knew ahead of time i had a stove top and kitchenette

beautiful decor with pretty gardens and a spa if you liked nestled in the grounds

wifi connection didn't work

from the impressive lobby to the spacious, well-appointed rooms, everything was designed with relaxation in

pool hot tub and spa amazing

the spa was very nice as well

location, spa & friendly staff

the spa was an enjoyable experience and well priced

spa cleaning in the washroom.

we stayed at the parkside spa hotel before the coast hotel and the latter suffered by comparison

the fact they offered room service was not advertised

also our room was a pet friendly room, i am allergic

and it was wonderful that have complementary shuttle service within downtown

amazing kingsize bed and spa tub in our suite, with balcony

very comfy bed, wonderful spa tub

spa bathtub was a really nice treat, especially for a pregnant lady

spa in the rooms

lovely old victoria house. great spa bath!

wifi was sporadic and so was the tv.

the wifi never worked. parking is not included and you need to pay extra.

breakfast was delicious and loved the way it was served

wifi didnt work which was a little sad but oh well

scones are not breakfast for kids and there were no coffee served

you get a discount on the spa and the tea house if you are staying here

for a little relaxation time, but i was really able to do it because the check in time is @4 and spa closes @

on the property, there is a brunch mexican restaurant, a spa with fantastic massages, a bike rental shop, and

we are definitely coming back to check out the spa

noisy people in room overhead ran a spa bath at 2am which woke us and disturbed our sleep

of room, very clean, room service was excellent

the kitchen has all the things we need to cook

key tourist sites), safe underground parking, nice little kitchen, very quiet, up-to-date, good wifi

the kitchen was clean, as were all of the rooms in the suite

the 2 bedroom suite worked very well for stay with kids and grandkids

location was good. we loved having the pool and spa to relax

room location was great, on the ground floor just near the spa & pool, bed was very comfortable , nice furnishings

very good covid-19 friendly use of spa and gym facilities

-we are spa people and they had a lovely hot tub

family room was big with good kitchenate. spa and pool are nice but bit small. breakfest is good

spa should be available (hotub) all year long for

was disappointed that the pool and spa were not available but that, i am sure is temporary

was able to enjoy the spa instead

free parking

good wifi

(and we ate all over) we also had massages with the spa downstairs and it was very luxurious and special

the spa was beautiful and exceeded expectations

the bathroom was spa quality and even had bubble bath, a razor and shaving cream

we didn t use the spa but several locals told us they had the best messages ever at the magnolia

we also went to the hotel spa for couples massages and they were perfect

the gym and spa area was way too nice. i spent way too much time enjoying it!!!

i had a sports massage at the spa and it was excellent

love the spa facilities, the courtyard coffee shop and that they are pet friendly.

great pool and spa facilities. super comfy bed. staff very friendly and accommodating.

chose this hotel on location and the need for the spa area, the steam and sauna but it is inaccessible

everything you thought you needed was there; pool, spa , exercise room, two game rooms etc

the spa is quite small and in need for renovation.

swimming and spa pools a bonus

spa and gym good

- nice rooms - nice location - nice spa - good price - free shuttles

love that i got an early check in (so grateful that i got that) i also liked that the location is downtown and

the gym was limited, but had enough to get a good workout in

could not use the breakfast because of the dress code, and the fact we had kids with us

loved that there was an onsite laundry that guest could use

as we sat near the fireplace i noticed a mouse scramble underneath the table next to us

the pool and spa facilities were amazing

the spa and the onsite patio restaurant !

pool, spa and sauna was excellent

the flowers are fabulous. spa was nice. room was very nice and large.

the spa and high tea are amazing

staff were nice, let us have late check out on new year s day

free parking and wifi

they allowed us for an early check in like 3hrs earlier (i guess we re lucky coz room is available and it

from airport to hotel amazing breakfast coffee and cappuccino latte etc included waffles wifi worked

very clean. pleasant room and comfortable bed. free wifi, parking and lovely breakfast.

the staff, super friendly and helpful. also the spa products were a nice touch

i especially love their tyneham spa products they

clean, great location, spacious bathroom, nice swimming pool/gym area.

beds and pillows we the most comfortable i've ever had in a hotel, front lobby was beautiful, pool was very

couldn't get the wifi to work on our phones for a day

there was no breakfast. wifi up & down. comfy bed & room size

though the stove was not working in our kitchenette over all is good

the wifi did not work for most members of the group either

wifi was not working most of the time

gym was too small, swimming pool too

the pool and particularly the spa were not very clean, the door to the terrace was impossible to open, and when

great location, clean, nice indoor spa area

gym facilities were not really useful - just some bikes, treadmills and dumbbells

room was very nice and offered ample space for our family of four (two kids aged 12 and 14)

for me negative especially when we used to go to the marriott in toronto on march break for the kids

will want to try the spa bathroom next time for fun

spa tub jets on too high.

booked a king room with a spa bathroom in the bessborough building for our 34th anniversary

if i were to add one thing to my wish list it may have been sauna, hot tub, a bit of a spa atmosphere

the spa like bathroom was very nice and the food was excellent

better wifi...carry our luggage upstairs (ha ha)

had free wifi

parking was a challenge but acceptable

breakfast, friendly helpful stuff, laundry possibilities and all of that in a stylish old house close to downtown

light switch for kitchen overhead lighting not readily visible as it is behind micro-wave

they are currently in the middle of a remodel of the spa but you really could not tell

spa treatment. pizza restaurant. outdoor pools.

really enjoyed the spa and the outdoor hot pools - a visit is included with a stay at the hotel.

spa was superb

the minerals pools and the spa were amazing