when entered the loveliness and peacefulness creates a spa like atmosphere that is really wonderful

wifi was off the dial superb - took a few business zoom calls with uk contacts and better than i

for the price you pay, the breakfast could be better.

parking. breakfast options

immaculate rooms. fun lighting system. easy access to rooms. free parking.

the amenities and the spa hot tub at the queen suite.

booked the spa tub room through booking

the pool and the spa are not in the same area.

the spa was broken so we didn't get to use it. but no biggie

jon finds a way to fix the problem by providing us the description of suite room with a spa hot tub that we

really liked the breakfast. the massive spa bath was excellent.

nice spa and really good breakfast included

the room was comfortable and i the a spa tub it was relaxing i will visit again

the breakfast but due to covid restrictions i understand

door was open when i arrived to the room my kids was scared to go in i had to go in first a group of men maybe

the spa and pool were closed, room awful, service terrible

style decor... very hollywood chic loved the spa and wet rooms

only outdoor pool, indoor spa would of been nice

breakfast is yummy. the pool area is so comfy and relaxing!

the only thing i didn't like was that the pool bar and pool close to early.

do not have room service on sunday and monday or maybe ever, that was not clear

service and early check in were impeccable. good hotel handy location.

that you had to pay for parking for a hotel your already paying to stay at . no room service .

location and early check in

bar and cafe were closing at 11pm, hard to fond anything to eat for late check in

spa treatments of course not, that s obvious

the spa is luxurious, yet pricey

restaurants, breakfast time, fitness center, spa location,

the pool was tiny and overcrowded, not befitting a hotel of their stature

the location a little bit far from everything and the pool was not useful

pool and spa hours

spa is smaller than the one i have at home

spa was closed

the room was spotless all three days, the spa was a perfect 101 degrees, and the underground parking garage

was excellent, parking garage was really convenient

this stay was disappointing only because i booked this hotel specifically for the spa services and the steam

closed early, spa was drained, and pool could have been warmer, gates and fences broken, found hair in the bath

unable to book spa before arrival, and once arrived was fully booked.

my spa treatment felt rushed and was not very relaxing

the spa was closed.

the swimming pool is ridicolois even the spa area

were so friendly and accommodating, great location within walking to everything on rodeo drive, spa was amazing

pool and spa were lovely

did not like the swimming pool are , the spa & fitness

my wife looks forward to your dinning and spa opportunities and spending a little time sitting in your beautiful

staff, comfortable rooms, great hot spa whirlpool

pool and spa were great for an end of day relax

love the outdoor entertainment area with fire place, heated spa

close walking distance to local restaurants, fun pool and spa area with 90 s music playing

the kids loved the hot tub

no good amenities. they had a bar and a gym, but no pool and no room service (breakfast aside)

we were warmly greeted at check in and they have a lovely little bar with the greatest bartender ever

of parking; weird legal agreement to mediate you re asked to sign on arrival; picture of the pool from another

but small gym, very clean and well equipped for an efficient workout

parking is 38usd per night and extra 50 for extra service charge which is swimming pool at the other place

we had a spa massage it was so good and relaxing

we were able to see fireworks from a cabana by the pool

the bar is tired

with children and the hotel is maybe a tad too lavish for kids to fully appreciate, although the staff made them

great staff, superb breakfast, fantastic service, even offered rolls royce drive to rodeo drive shopping and

we decided to give it a shot, as having a smoking room with a spa bath seemed quite the novel idea to us, lol

it has a spa in the room no bugs in my room microwave mini fridge

the spa the beds the staff was all awesome

location (except freeway room) pool and spa was clean

the rooms smelled and the spa wasn t open and the breakfast was just okay

late check in (7:00pm) & spa booking was ignored by the staff & i missed the chance to get a message because of

the spa is lavish thirty foot high granite walls aerate a breathtaking magnesium pool

the spa is below average

the spa was beautiful and i had the best massage i had ever had

location was great - the spa was amazing - i had one of the best massages i have ever had.

to use alternative swimming pool and spa you had to book ahead which is irritating on a 2 day trip

was no spa on premise which i thought i saw advertised online

spa was not what i expected

it stated that there will be smoking rooms and when we got it wasn t any

public facilities such as gym, pool, lobby were great. room was disappointing and shabby.

have high ceilings with a lot of light and are spacious with big comfortable beds and good bathrooms with a

digital tablet ordering system in the room lacked some details when it came to ordering spa services and in room

the view was nice. the spa was good.

pillow menu , i have neck problems and they charged me no show at spa even though i cancelled 2 hours advance

spa- too small of a change room and poor set-up overall

spa hot water not hot enough

room is very big a lot cf space the spa in room was great stayed a second night quiet relaxing was great loved

the staff was rude the rooms spa tub didn t work the water stunk like sewer water and the room was freezing

the staff was rude the rooms spa tub didn t work the water stunk like sewer water and the room was freezing

non smoking room was clean, amenities were all working, there's free parking, it's close to everything

next to a busy street so there was traffic noise. pool/spa area is small.

lovely pool and spa tub - shame lots of rain

spa wasn t working that was a huge downer.

the room was very clean and the facilities including the spa were great

beach and lax + big, clean rooms + very friendly and helpful staff + fitness room, pool and spa + comfortable

on the website it could say that there are not spa tubs in every suit so i know to ask

the spa tub, it was a spacious suite

the swimming pool is not very agreeable

pool hours are like office hours (9-5pm) and the pool is covered by shade so it's a bit cold

kids loved the game room and i loved the wine hour from 5-6 with the wine and appetizers and the

have a few things that we enjoy and was missed informed , we were told that there was a pool & spa (hot tub or

was forced to change with all my stuff in the spa upstairs

the spa would not refund my friends reservation or even allow us to use the 400 dollars he spent for

location and cleanliness. room service staff and valet were amazing.

room size was great. gym was superb.

everything! can not fault our stay. from room service to service it was incredible!

customer service and room service was excellent.

everything was perfect! views from the rooftop pool were incredible!

bar and the restaurant in the hotel close at 11pm

gym, the fact that the pool was closed, also they only have a draining massage in the spa, i couldn

spa was closed

pool and spa were small

covid restrictions but that was no fault of hotel just missed being by pool for cocktails:(

great gym if you want to get a workout in and a nice bar/restaurant area in the lobby for work or some

they were friendly, engaging and professional especially fabien (at the bar who gave me a chamomile tea) and

hotel offers complimentary limo tours, upon availability the spa is of good very high quality, and cost is

there is a lovely sauna and steamroom at the spa that is complementary to guests, and was lovely after a long

staff at this hotel are exceptional from concierge, reception, house cleaning to pool and spa staff

showers, and room service being very pricey

many thanks to edward at the pool, who made the stay extra special

comfortable beds, great pool and spa area. the location was perfect - close to ucla campus.

excellent view. spa pools are awesome

room included a sitting area and mini kitchen, perfect for a slightly extended stay

the bathroom decor is was beautiful! i also loved suite had a full kitchen.

order room service in the guy that answer the phone was real rude and they didn t bring me my orange

spacious, clean, updated, excellent value, convenient, free parking!!

continental breakfast, included, was very good

breakfast was good and rooms were comfy and roomy. great location!

laundry entrance outside down alley.

continental breakfast is provided and it s decent

is a nice bar that can be accessed from within the hotel without having to go out on the street and there are

half drank bottle of miraval in the mini bar. incorrect charges on laundry.

the wifi doesn't work properly

the pool is small, if you're visiting in summer or a warmer month with the sole focus on swimming all

room layout was awkward - bed was facing the kitchen which made watching tv difficult

laundry service was good thank

the room service and cleaning staff were very helpful and nice

breakfast was delicious and had a great variety of options

walking thru the gym to access the pool and hangout restaurant was weird.

accommodating: from manny at the valet to the bell desk and front desk, and the fellows at the breakfast bar,

looked more like a spa no restaurants within walking distance

just didn t like that the pool was closed and the weekend was really hot, but they offered the pool for the

the pool could have been bigger but it was lovely and we would happily stay again

room service was quick

clean rooms with free shuttle to the airport

spa servi es not available for guests unless booking multiple days in advance

comfortable rooms (although outdated) the gym is awesome and there is a nice spa on site

gym/spa and pool first class bed & pillows outstanding - room excellent

the spa needs an upgrade

spa is definitely worth checking out

early check in and late check out was permitted for a fee

not that i didn't like it but the phone to order room service didn't work i'm sure it can be replaced

free airport shuttle, nice staff, possibile to storage luggage for free

fantastic hotel since the renovation. best rooms, best bar, and best pool at lax!

breakfast wrap was excellent.