freezing cold room. no heat. spa is super sketchy with poor lighting

spa was nice

liked that there was a fitness room and spa available

need bigger towels in the spa room.

they provided preety good facilites like spa , gym , hot tub also in the morning we got free breakfast and

the staff was great. the bed was very comfy. and the spa tube was great

a clothing bar above safe for jackets or a coat rack added to the end of the hallway opposite the safe

gym and pool are very very basic, poor even

workout facility, convenient location, lots of parking....even got a free upgrade:)

the unit was behind a desk and having so many obstacle including a kitchenette hallway and door in the way it

room it wasn t very deluxe in that it was rundown and just another cheapo hotel room with a spa tub

i liked that it had a spa and restaurant in the building.

enjoyed the spa tub and nice walk-in shower

nice restaurant /bar and good pool and spa bath

the spa massage was awesome and the front desk staff are all great

spa hot tub outside overlooking river was great

loved the quaint location, the in-room spa bath, and steam shower

river with outdoor chairs and table, has kitchen, has own codes for rooms and bathroom, has fireplace, has

was able to fix my own breakfast in the mornings, and i found the sugarfree yoghurt in the small kitchen downstairs

parking for anyone in a regular size truck was not very good

friendly staff; very clean; spacious; breakfast is average; close to university of calgary; didn't use it but

nice design inside there is some nice amenities like a bar, pool, billiards table, fitness room, spa and laundry

wasn t great nothing to look at besides parking lot but didn t stay their to look out the window so really

pool was closed due to unforseen maintenance but understandable

the kids were very let down about this and it was the main reason we booked here

the room was pretty spacious, and the ceiling was very high

rooms were spacious and comfortable and so quiet the pool was great and the spa was good as well the

the pool and spa were good and the room was clean and well kept.

there were also lots of kids in the pool/spa

so was the spa area, staff were extremely helpful and friendly

room was small (with two suitcases) so would recommend spending the extra money to get the larger spa suite

super clean very nice luxurious room with spa tub

the spa bath was amazing and the staff were soo friendly

stayed in the upstairs master spa suite so luxurious and comfy

came with kitchenette: no dishes, no cutlery, no microwave, no toaster, coffeemaker but no coffee tv:

you can stay in the room, use the spa (fitness room, pool or hot tub) or explore the casino or restaurants

the staff were very knowledgeable and the pool was very nice

were lots of kids at the pool and hot tub that we couldn't relax while using the tub

room was on the second floor (due to bringing a pet)

the pool was to basic

big room, nice jetted spa tub, two tvs, bed was comfortable, big balcony, breakfast was nice - a lot of variety

they got an upgraded room with a spa & we got the standard room

location spa tub and excellent breakfast

was a nice room, the tv was on a pivotal mount so you could watch it from the spa which was what i was looking

the room was clean, the spa tub was clean. staff were super friendly and helpful.

possible and staff could not accommodate with any aid-one of my reasons for booking was to use spa facilities

inside of the room jet spa tub

i book room spa bath room . jacuzzi was not working . it s just a wastage s of money.

great beds..great pet policy..super friendly staff..great gym

regardless the room service cleaner i spoke with was lovely

swimming pool was too cold. spa was hot.

the pool/spa was lovely

booked this hotel so we could use pool and spa but they were unavailable during our stay due to maintenance, we

the room and spa facilities. the restaurant moxies and the staff were excellent

the spa pool was also really nice and its in a good location near the train station and a short walk to

the pool and spa were very clean and refreshing after a hike in the mountains

very friendly, used the their complimentary shuttle to and from hotel each trip, used with ease

the pool could be warmer, but i m a mom. the kids didn t seem to mind as much

convenient location for airport travel, they also have a shuttle every hour to the airport

also coin laundry available

centrally located, nice pool, pet friendly

with two teenage kids and two adults, there was a lot of 'excuse me's going on

the laundry need to download the app and pay by credit card, not convenient for tourist.

we had access to the balconies where the exterior pool was

air conditioning in our room and too hot in our room my kids take off their clothes they didnt sleep properly

we had very few complaints, the kitchen was not completely equipped

good kitchenette

there was laundry in the basement, which was useful

great view of the city; huge room; useful to have small kitchen in room; good gym.

not a free parking. no indoor pool. not much on breakfast to go.

kids liked the pool

they are pet friendly

to pay for wifi nowadays is very poor

no free wifi, really?

register on their wifi, ypu have to pay (still even in this day & age)

in room spa services great room service great pool and jacuzzi

find the breakfast room - thought essence was a spa area

the valet guys were outstanding and the gym was excellent.

room upgrade, easy access to restaurants and starbucks, pool and sauna, very competent staff who anticipated

wifi, room service

spa change room was way too small and not well attended to

lavender body quench massage at rnr wellness spa was heavenly; shout out to doreen

pool is beautiful, a little on the cool side but in a spa setting with the soothing music, it was very relaxing

we didn't get to try the spa as we only had one night

loved the club access breakfast the pool area and spa . room was lovely

love the views and the staff were courteous. the indoor pool and spa was lovely.

would have liked the wifi to be included with stay.

bar waiter who happened to serve us old, tough chicken wings immediately removed them and provided

kids want to come back here for a vacation

didn t use the pool, but it looked nice

nothing perhaps, except the price of spa services.

spa facilities, amenities close

the stillwater spa attached to the hotel

the hotel features an excellent pool spa area complete with with steam room and the regency club is well

loved the convenience of the location staff was great and you must check out still water spa

that the pool was out of action the first stay: and the spa was out of action the second stay.

shame that the pool and spa were closed for routine maintenance during our stay.

the biggest disappointment was the spa and pool area

hotel had an amazing location, great views, lovely spa and workout facilities and comfy beds

service very good all my kids love staff

spa was great

they had a bottle of wine for her and small gift from the spa for her bday

the following morning we got a late check out and took advantage of the spa upstairs for a massage

we loved the spa experience and the accommodation was just perfect

the only thing we didn't use was the underground parking as it was $45/day and the spa because we ran out of

it was so bad that i had to miss 2 meetings and a spa appointment to get it sorted

a spa would have been nice but it is not necessary.

my kids like the access of their snacks 24 hours my kids like your pool they enjoyed

also, the complimentary ev charger was a pleasant surprise

bar and room service

are so amazing 5 mins your sound asleep it's like a spa so soft and on cloud 9 amazing

room is different from the picture , we book a room with a spa tub but in reality there in non

the swimming pool and spa is good. beds and rooms are nice. the views is okay.

restaurant was actually pretty good with decent breakfast buffet --kids loved the pool --guest laundry facilities

pool is a little too small especially when adults join the kids.

no pool or spa available

it, so staff couldn't access or check in information on the computer, or get us logged in for the wifi

maybe there could have been a gym within the hotel or additional facilities, but all that was promised was

gym was tiny

location,pool,social club and gym were great

first night to get over jet lag in very comfy bed after swim in nice relaxing pool and spa to

staff was most courteous and helpful, room was clean and spacious, there was a brochure for spa service available

quiet and comfortable with a late check out

the gym was really nice and enjoyable. plenty of room and variety. 10/10 for hotel gym.

were able to walk across the road/ skywalk at 5:30am with our two kids

a close space to stay from the airport, cheap hotel but great value for money

the spa and great comfortable beds

spacious and beautifully furnished rooms with all the amenities one could hope for

the bathroom is so spa like

gym was tiny and dark

the spa bath was gross, brown chunky stuff came out of the jets.

a lot of time in it but was clean 7th floor room was excellent, the air tub was perfect after a spa day moe was

the king size spa rooms are always the best. lots of parking.

the gym with a separate small pool and hot tub for a more relaxed spa experience with dry saunas with

i had a facial at the spa downstairs. it was a nice addition to our stay.

we were told that hotel no longer had spa tubs but were still advertised as having them on booking

spa jets weren t working.?

room was huge, sure we got upgraded restaurant menu was extensive shuttle was quick to arrive staff were very

has a shuttle to the airport

free wifi seems to only work for one device

the spa was under maintenance for several days

not making it down to the pool after dinner

smelt good, but i ate mcdonald's down the road cause they were open when i left and the hotel kitchen was not

room service was nice to open the door for us

are pretty thin, so you can hear people taking showers or crying kids, or tvs in other rooms

i like the spa in thr room

room with spa bath

pool area was available but we did not utilize it

food not enough, my kids was not happy about that

with our neighbors, they tried getting through the door in the middle of the night scaring my kids sleeping on

the cable and the wifi works perfectly

pool area looked nice and the gym is being updated

pool and hottub and breakfast

pool and hottub and breakfast

room service and or restaurant.

great room and swimming pool was really nice

had a full kitchen unit that that was missing a few basics ie a frying pan

no covered parking

the buffet breakfast was lovely

was amazing the 2 bedroom suite, the gym and the pool were awesome the breakfast was really good selection will

to airport, great facilities - pool and sauna, lovely food in restaurant and accommodating to our needs for

s okay because our stay in the hotel was extremely great because the kids enjoyed the swimming pool , cleanliness

as well as the gym, and especially the pool and barrel sauna

shuttle service was very slow - not sure of schedule and why is it not on booking basis

great location with great bar and cafe

spa and pool were dirty and i do not recommend anybody to use them

would be better if you made some of the hotel pet friendly.

the washroom in the pool is way too far

breakfast, parking, wifi, microwave

pet friendly needed in reservation

pool and spa was nice good

hotel lacks a snack bar and boutique selling newspapers and magazines, snacks and beverages

shuttle service to and from airport much appreciated

directions to the pool . it seemed to be hidden

room service was closed due to renovations, and we had to walk outside to get food- it was raining

the pool was awesome, loved the spa in suite

spa tub and a great nights sleep

our room had a spa bath

spa jet tub did not work

king rooms with spa tub

but the spa tub was absolutely

old and depressing vibes from the inn no toiletteries in the bathroom just a bar of soap

location and free parking

cleaning staff and wifi

the 2 rooms/2 bathrooms joined for 1 adult 4 kids, the view of mountains, downtown

cracks in grout in the spa tub, wires hanging out of tv, greasy tile floors, kitchen with no

staff was fantastic. pool, spa and gym were really nice.

the airport shuttle service provided by the hotel, both to and from the airport, was especially convenient and

the kitchen staff went far and beyond

only concern i have is the finish on the pool floor

no free breakfast as advertised. spa and pool were broken

friendly staff. good bar and restaurant. nice pool and good parking

they didn't have laundry room

the gym and breakfast were

the room is nice and clean it had a fridge in room the wifi was working good

room, pool, gymnas and resto

great shuttle service. bar sink and good coffee. a little suite type room with couch b

their wifi need to be updated, the speed is too slow that i cannot open any youtube video.

way the waitress and cook accommodated us in the restaurant for my kids

wifi was reliable

other hotels provide a wristband to show verification rather than needing to show it in the spa and evert

it's much better recently now that it is being monitored by staff but with that many kids and the cost, they

parking.

friendly staff looking to provide service good bar and food very comfy beds and pillows

ample parking

spa was closed with out notice

that they had a peleton in the gym, my kids loved the slide in the pool and my whole family loved the comfortable

place with nice sauna and pools, great staff and services and breakfast, definitely would stay here again

great pool and fitness room. very accommodating with a late check out!

restaurant only had the bar open at dinner time with just two staff working and there was 4 different events

spa bath could have been bigger, the view wasn t the best.

nice spa bath inside the room

the room was pretty spacious, comfy and clean, the swimming pool spa was incredibly relaxing and the tube is

was nice and quiet, spa bath was great

we stayed in a spa suite it was very clean and spacious they bed was comfortable

value, friendly staff and there s a spa and water slide with a heated pool

gym close at 1000 pm

no room service at all in three days.

location is perfect, staff are friendly and helpful. breakfast was great

rooms were nice, big, bright and comfy. kids loved the pool and water slide.

the pool was nice and the spa on site is

i really enjoyed the restaurant and the spa on site is

the spa on site and the restaurant were fantastic

enjoyed the facilities, indoor pool, sauna, steam room, gym, laundry room the coffee, tea and water station in

we got into town earlier than anticipated and they allowed us to do an early check in

delicious spa shower , fridge , microwave etc

they are also pet friendly, which is awesome, and treated our dog with a cute welcome kit (bowl, ball and treats

pool was closed

the individual working in the sports bar was awesome and made sure all protocols were followed by patrons

free parking and wifi

pool spa love it close to family close to shop , restaurants, lrt

we ordered room service in the morning and the food was brought to the room the staff walked in without asking

there was access to the pool and gym even though we did not use them

swimming pool was super, any staff we met were helpful and friendly

size room , friendly staff, the fact they are pet friendly .

pool and spa was oos

heated pool and spa with complimentary bathrobes and towels

the parking is tough sometimes.

it was fantastic! we enjoyed especially the fact that the pool was open!

onsite sports bar, lots of parking, a lot of restos and shopping nearby, no traffic

great hotel. excellent pool/spa area. close to major malls and shops

plenty of on site parking

the on site pub had so much to offer pool, foosball, darts, shuffle board

free parking

newly updated lobby bar and restaurant.

the pool and spa were not clean. the spa had no jets.

parking at the facility is a little tricky because of the restaurants close by but other then that

as well, staff were very friendly, lots of food options, and lots of amenities (pool, gym, wifi, parking, etc

the coffee bar in the morning was nice to grab a quick coffee and head out

the gym is small but i was able to book time to use it otherwise it would be difficult to share with

we booked a 3 night stay in the king room with spa for our honeymoon since it was so close

we had a spa room, was very spacious. the restaurant menu was itialian and was very good.

the kids loved the pool and waterslide

couldn't login to wifi

that it doesn t have a free breakfast and coffee!