also only picked this hotel for the pool/spa but it was closed

spa that was advertised was not working when we were there

spa was great

staff nice and spa warm

the spa is open until 10 pm

pool and spa were clean and nice

the pet pee smell was the worst

pool and hot tub were relaxing, clean, and offered a nice quiet space

room and room service.

my room was next to the pool and there were 2 woman in the pool drinking and they were super loud,kids were in

nice and comfortable. liked the pool and spa and the hours for it too

loved everything about the room the spa was not clean

really clean rooms, nice staff ! and the spa was relaxing. definitely staying here again.

was friendly, room was clean and spacious

breakfast kidding...all of it

pool, spa and breakfast

staff didn't limit guests in time at pool

only regret was not being able to stay long enough to take advantage of the pool and exercise area

the loud music from the bar 2 blocks away

bar on both sides of hotel. could hear music from bar at night

spa in the room

we wanted to use the spa but it was either out-of-order or closed.

i loved the jet spa and the friendly service

the spa room we got had a spa tub in our room and it was super cool

love the spa tub and the room was very spacious.

parking

wifi did not work at all.

clean, hot water, good water pressure, no wifi problems, close to fast food and liquor store.

small parking

everything was ok it could use better parking

opened up the spa for us earlier than normal.

the swimming pool and spa was a good way to finish the day

the hotel is beautiful and, although we didn't use them, there are a pool and spa that looked very inviting

maintenance i was at a king suit the spa didn t work i call the lobby, they said they couldn t do anything

friendly staff and fantastic breakfast

the indoor pool and spa was under renovation and could not be used

in fact one day after room service, the door was not fully closed

it would have been nice if the on premise restaurant had an outdoor, pet friendly spot

starbucks hours are shortened due to covid and no more room service

coffee maker and wifi always works

the pool was just the right temperature and the jacuzzi

the wifi connection was very poor.

parking lot was too small

the location, rate, pool, amenities.

tobacco smell in the room was rather awful (i knew there was no non-smoking rooms left, yet the smell was

at the hotel they said they didn t have one but the next day the maid had pushed one out of her laundry room

parking was so tight but that was not bug issue

laundry on each coner auto zone and liquor store and a awesome mexican restaurant in front

like the free breakfast, comfy beds, & the nice welcoming staff

clean, comfortable, easy access to dining,and universal studios, free parking.

3 nights clean every day, very friendly, but what i liked was the attention that reinita gives at breakfast,

the pool was acclimated so the water wasn't cold 3

continental breakfast and late check out

breakfast.

only two items that were not marked as top rated were the neighborhood and the pool

the pool and spa are nice and clean

loved the pool and spa pool. very clean and relaxing

there is a nice pool and spa in the facility and a cute little courtyard

we enjoyed the spa and pool

it was disappointing especially if you are travelling with kids and smells that

thought we was expose to get the spa those are only certain rooms

the parking lot is super small. other than that, no complaints!

no pool, and rooms are outdated.

our family of 4 with kids in their 20s appreciated the spacious family room with fridge and microwave and plenty

the parking and early check in was available

wifi wasn't working

room was very bland and looked as though it may have been a converted laundry room

the bed was on the hard side and wifi was a little slow, but other than that we enjoyed our stay

no one at desk never got wifi code

the price was good for the room the parking was small but was able to manage

bathroom and shower made me feel like i was in a spa resort and both my partner and i loved the ceramic flooring

i explained it was probably because its also a spa (depth and heat, not spiders)

the room was huge. the bed was amazing. we even had a full kitchen and patio off our room.

smells like a pool and feels damp

wifi was free

spa tub to small and it took 10 min for water to get hot

was good for me and my kids 11,13 for one night

he saw we had 5 adults and little kids so he gave us a room with an extra bed

my kids loved the breakfast

parking lot

grounds are so pretty, the spa was amazing and the bed was super soft and i had a wonderful sleep

spa was very exclusive and a premier experience

fireplace

the pool area and service are always good

pool area was just ok

great food from the restaurant/room service

nice little gym

it's conveniently located. the staff is exceptional. the room service food is decent.

wifi.

the pool, the views, the staff and really just the climate. incredible hotel.

the property offered spa services, a hot tub, sauna etc

pool and staff

the grounds and the architecture where spectacular. service excellent. we loved the pool area.

attended a party in bungalow one - (where howard hughes used to spy on girls at the pool from the upstairs

couldn’t sit at the bar and have a bloody mary in the morning