my spa bath room was very comfortable with lots of lighting

paid a little extra this time for room with a spa bath and it was super comfortable, it just needs attention to

pool looked lovely but didn t get round to using

was overcharged by the bar for drinks that i didn't purchase.

the staff are helpful, the wifi works well, the pool is inviting, although pretty cold.

not like the spa suite that i had reserved

wifi is good, jacuzzi, size of the room, minibar.

good, secure parking for moto, elevator worked well, ac woked

also the wifi reception was weak

it was a one night filler stay....clean, good wifi

highly recommend this perfect hotel, rooftop bar and pool and sauna great location amazing place to stay

room, bathroom, rooftop pool, sauna, only breakfast could have been a little more varied but it was delicious

room, bathroom, rooftop pool, sauna, only breakfast could have been a little more varied but it was delicious

nice pool and good on site restaurant

late check out included

the location and the pool and spa were great. overall the staff very friendly.

from the pool chairs and the pillows and the cushions, dry sauna, wet sauna, jacuzzi, pool, spa with massage

great location , nice swimming pool and spa / jacuzzi ,

spa area with the turkish bath and the steam room in the pool and hot tub and a massage therapy

the parking

they assigned me a quiet interior room which was favorable after the work day. good breakfast.

very clean and good-sized room. i really liked the breakfast.

great breakfast buffet. convenient location.

really nice breakfast

breakfast was good

warm staff, balcony view, breakfast, large room

my room lacked a fridge, music from the bar was too loud the whole day

cold water in swimming pool, lot of homelessness around

the location was good. the breakfast was wonderful. the staff very kind.

pool and dry sauna

the staff at the restaurant was always kind and make us feel it welcomed at the breakfast time

did not have breakfast the second day, plus they do not have room service, neither the restaurant replied during

did not have breakfast the second day, plus they do not have room service, neither the restaurant replied during

hotel includes good free breakfast and the staff at the restaurant was very kind and helpful

it does have a pool and a turkish bath, but it is in a very small room that is not attractive at all to spend

the water in the swimming pool was murky

the only good things were the staff and the open air (with roof) restaurant for breakfast. (-) the breakfast

mattress so comfortable, bath functional and clean , great breakfast

parking should be more organized as cars can be block each other as it happened to me, where i have

great food, both breakfast and dinners !

the breakfast was 'made to order' and was ample and delicious

they gym needs an upgrade

pool, recreation and spa facilities are shockingly good

pool and restuarant

very attentive staff and a pool on the 2nd floor

pet friendly and great service

the wifi was down quite a bit and the room was very noisy

room with spa is not worth booking

not make an effort to change a room they just suggest to talk with the administrator i think the spa is different

the spa in the room malfunctioned both nights. it created a dirty mess on the floor.

price, cleanliness, locacion, accommodating staff, pool, spa.

hard bed no coffee making facilities furniture very chipped and scratched limited room service times broken door

wifi was terrible

clean, nice staff, and nice breakfast. good and safe location

good breakfast, with friendly personel and a lot of choice

the breakfast is the same every day and is served in small amounts

a full breakfast every morning with wonderful coffee and excellent service.

breakfast was excellent serve by a lovely friendly young girl

they let us hang around the pool for several hours before we took a night bus

no one could be out in the backyard by the pool or tv area after 22:00 hrs

hospitality very good rooms swimming pool and delicious home prepared food

the breakfast was very good

reasonably priced laundry service and mini-bar

wifi was horrible, i could not connect to a work meeting, not even in the first-floor workspace

great location adjacent to best mall in bucaramanga and in a safe location very nice room service menu

schedule for the gym and pool was too restrictive

good breakfast

location, pool, clean, good staffs

wifi not strong in the rooms no towels no hot water beds very very hard shower leaked into the

wifi wouldn t work in my room - not sure about strength in lobby or restaurant as i didn t try

there are a jacuzzi but not a pool.

first hot water shower in colombia, good wifi

great location excellent helpful staff nice spa bath

room service stops at 10 pm,

the swimming pool is a joke, very small and was dirty, nothing appealing to get in that small pond

all was great. was not able to use pool but next we will.

i'd recommend investing in-room telephones because the wifi was down a few times (phone data reception was very

golf, tennis, pool, squash, spa etc outstanding staff with top notch empowered customer service

spa facilities, unlimited golf, great location, friendly and helpful staff, this is by far the best

spa (sauna, steam room ) was in maintenance and nobody mentioned during booking.

the included breakfast was excellent

excellent hotel to relax en rest can spend time at the pool, gym or play golf great spa!

main draw of this hotel is the pool and health spa facilities

nice hotel with great swimming pool, modern rooms and excellent restaurant

breakfast lacked protein by 9am. yes, eggs. no mas.

great swimming pool and in a convenient location

i like swimming pool area, restaurants and room. the service was very nice

spa is the best

the grounds and area were superb, and the spa in the basement was phenomenal

excellent!! great spa also!

i just toured the spa and it looks amazing

chose to get a massage in the superb spa in the basement

astonishing view at the pool, and the chalets next to it, we stayed in the big house though, the staff were very

room and big beds pool and rooftop bar gold honey pineapple parking (not undercover) is right in front of the

the garden and pool area are absolutely beautiful and make it a wonderful place to relax

room and big beds pool and rooftop bar gold honey pineapple parking (not undercover) is right in front of the

room and big beds pool and rooftop bar gold honey pineapple parking (not undercover) is right in front of the

breakfast was super delicious