the spa was just right and the pool area was very relaxing

the pool is beautiful, heated and kept clean

suites we've stayed with not enough bathroom space tub needs to be updated and the vanity and kitchen areas were

was on the first floor and the blackout curtains didn't shut fully allowing in light from the parking lot and

liked how it s free parking, the room was nice and comfortable, and the staff let us have a late checkout

nice and big rooms. high speed wifi. free parking. atm machine available

free parking. acceptable $25 hold on my card. and a cookie!

great location, great breakfast, friendly staff, free parking

breakfast was great. we enjoyed the gym. and overall the rooms and public spaces were excellent.

the door didn't shut well, wifi was spotty, tv reception was poor

would have liked a spa onsite and i m curious about my bill being $167 and the charge to my card was $199

really enjoyed the pool and spa facilities

they offered room service and there was a bar and restaurant in the lobby

food in the bar could be stepped up a notch

i did not like that they could not provide room service.

took full advantage of the spa bath. very relaxing and enjoyable.

i had a 'spa bathtub, more towels should have been already in the room without having to request more

close proximity to restaurants and airport. allowed early check in.

breakfast and shuttle is also provided

wifi was not working.

and spa were both warm however both needed cleaning with a considerable quantity of leaves in the water

rooms and nice pool

everything was convenience around an excellent food bar was great

beer at cheaper prices than the bar and was in competition with the vendor running the bar and kitchen

late /early morning airport shuttle. easy check in

space was very nice the spa jets a little weak pool and cabana areas were beautiful the smell of

pool was kind of dirty and small

its age in a few ways - the bathroom/showers haven't been fully updated the pool filter was either not on the

i informed room services and they promptly sent up a maintenance team

everything was clean, room great size pool and gym amazing. the shuttle guys very professionals

the gym is not kept up

no on site laundry facility

no nothing at all they even gave my kids to be meals because of the ac issue

location and shuttle service

the possibility of opening the windows, and working out in the gym

we wanted a room so our kids could watch the planes and we got it

pretty good gym

plenty of options if kids were hungry

the breakfast it s just 3 options

i think families with sound-sensitive kids would need to close the door with kids on the outside before flushing

i would have liked the gym, spa and hot tub within the facility

room service expensive and incomplete

gratuity was included for room service automatically

and had an ev charger

swimming pool not heated/ or broken pool heater.

loved the spa tub. beautiful bathroom.

the spa tub was great

free breakfast was outstanding

clean, good breakfast, beautiful pool, close to restaurants

just the parking

was dirty spa tub in room had green stuff on vents requested a smoking room because option was there only to

checking was very easy. breakfast was ok nearby the airport. the staff was very friendly

rooms were clean. beds were comfortable. staff was great. pool was nice.

more components to the gym.

gym has treadmill, elliptical machine and all around resistance exercise machine but no free

staff and lots of amenities, such as ice, spa pool, and complimentary beverages

no longer a spa

there looked to be a nice park across the street with swans and paddleboats that i would have loved

i am also grateful that even though the parking lot was full they went out of their way to secure a spot

if there was a swimming pool or a restaurant, it could easily be a 4* hotel for the quality of service from

friendly staff, nice breakfast, great pool and accomodatiob

also we liked that there was room service only by request, so we were not bothered

the pool was the best part

and i've never been told that i have to call room service to have my room cleaned

please explain how to connect to the wifi by check in, it is not self explanatory.

fresh place, beautiful colors, happy staff, city view, clean pool....can't ask for more...

large bedroom, with a lounge area and a kids area, nicely decorated.

clean, fabulous staff, no pet fee!

the pool and bar area was modern and comfortable

i liked the fact that they are pet friendly.

plenty of space. in room spa tub. top notch security.

the pool,fitness center and spa kept us relaxed and fit for our stay in orlando.

spa service good but again v pricey and no relaxation area

sadly, we didn't have an opportunity to utilize most of your amenities, such as spa or pool area due to work

staff was great from the door to the spa and everywhere

the location was perfect and the breakfast had just the right touch

pool closed kinda early but i can t complain.

was right next to laundry room for staff and could hear them early in the morning

slightly early check in

easy check in, clean room, location, and breakfast before check out was great.

wish shuttle service was offered on sunday for shows at the kia center

good common areas and awesome hotel gym.

pool area is small, but we made the most of it

i loved the free laundry

the pool needed attention

excellent breakfast

breakfast was very good sadly the afternoon social was not available

comfortable bed and great kitchen/bar in room.

rooms were a great size and being pet friendly was an added plus

available however when requested front desk they were very helpful to provide for us from the kitchen (my ice