the swimming pool is amazing!!!!

visitor laundry facility was not working.

the wifi works great and there are free parking lots right in front of the entry

kids running on the hallways, etc

the wifi works great and there are free parking lots right in front of the entry

nothing other than the cost of the spa treatments was quite high.

the pool was cool but so refreshing

not properly designed for any kind of retreat - commercial type laundry working right below the rooms

a small thing: the pool has no lights at night (although this may be done on purpose because of the insects)

the pool is excellent as well as the opportunity to have a massage and yoga

excellent and accommodating staff, charming public areas, lovely rooftop plunge pool and spa tub

theres no spa and the restaurants are way to expensive for what they

the pool/spa and location

wifi in room not great but everywhere else perfect

the gym was very stuffy with no airflow

good location, upstairs bar was nice

took them two days to get their internet connection working and to have wifi

the elevator smells strong kitchen smell from restaurant on 5th floor

rooftop bar and grill has excellent food and a good view

wifi only in lobby, windows high in wall, no breakfast..only choices starbucks and burger king.

zen spa facilities and restaurants

lovely spa services

zen spa was also great, relaxing and the therapists very helpful

we were overcharged a small amount by zen spa and it s been over a week since our stay and we haven t been

i booked a 55 min massage at their spa for my birthday

the spa is located off the main property, and so is the fitness center - a couple of minutes of walk

we made them at the desk directly with the spa and two days in advance

loved the spa massage

hotel has nice amenities such as a spa, several on-site restaurants and the staff were excellent

the beach/pool area

rooms are nice and the rooftop pool area is nice too

n/a - everything was great, loved the decor, breakfast, art work etc.

only thing i can say that was bad was the living room and kitchen had a lot of wasted space

the bar in the hotel is amazing

ins, so much care and concern went into how we were getting around, turn/down -room service, sightseeing, food

spa tub but no hot water available

they also offered other breakfast items

from the moment i arrived, javier at the bar was the best

parking on site

i liked that it was in a calm and quiet area. the jet tub and access to a pool!

a really nice gym

multiple pools and a swim up bar is a plus

is nice because has slide for kids and bar in pool,beach on side is nice too

multiple gorgeous pools facing the ocean, one with a slide for kids and one more isolated for adults, all a

there were a private beach and one swimming pool with a bar in it, another pool with salt water, a jacuzzi

verbiage at spa discounts is confusing.

wifi was down the 1st night, limited things to watch on tv

the food was great the pool and lagoon view were great

i love the pool area and bar

rooms were dirty, had ants, bedroom door kept getting jammed, wifi didn t work in the rooms

the parking is not free as advertised and i was woken up by a guest yelling in the parking lot because

is centrally located with some parking spaces

was hoping for a spa and gym

rooftop pool and hot tub

the rooftop pool and bar are definitely highlights, offering a perfect spot to relax while enjoying a drink

the breakfast is good but the prince is much

food , amenities, the pool area . rooms are perfect

the spa is extraordinary, an over the top experience

lounge like adriana, the front desk like ana b, gabriel, michael, alejandro, veronica, and the spa

top spa in san juan

everyone was so nice and helpful. beautiful hotel and room. spa was amazing. beach is beautiful.

spa prices

i wish the spa was in the hotel. but it s only a block away which is not bad.

the spa was closed

beach service enviance pool gym spa bar casino club restaurants do miss acai bowls though

wish they had a spa / salon inside the hotel instead of having to leave the property to get a massage

room service was available, timely and delicious

the wifi was very fast, which was a positive aspect

excellent free wifi. very good staff. free breakfast was more than adequate. very good security.

are going thru a major renovation so there was no breakfast area

rooms are super comfortable, the night staff was so helpful, location was great, pool was nice.

the pool and the pool table were really fun and there's also a piano in case you want to use it

the spa staff were skilled as well as polite, and even provided tips on where to find the best

my fiance dropped of key to the room at the spa to give after my appt

there were no spa appointments available

there is a chinese reasturant in the casino. food is horrible.

friendly staff, cleanliness, food, service, location, gym

access to the main marriott for beach, spa and gym

no complimentary coffee bar or breakfast

top pool and bar was amazing

the rooftop was gorgeous and there were access to towels and a gym

the pool is located on the roof deck and it's beautiful

the pool area is very nice, they have ping pong for the kids

quiet room and comfortable bed, has a nice gym.

gym was awesome, good equipment

so if sleeping 4 adults or bigger kids, it may pose a small issue

breakfast was good too

breakfast included

the casinos and beaches are close to the proximity to walk

hot breakfast

very safe and secure, continental breakfast, very clean

breakfast was disappointing, it consisted of coffee, orange juice (artificial) and a sandwich with

the spa pool is awesome

spa pool was a nice bonus we weren t expecting

great spa pool, right outside our room. comfy bed. good quality food, although quite pricey.

elevator, no room service, paint pealing all over no coffee in room charged us for coffee booked 2 nights and

false info is a pet pev of mine

convenient to the beach, good restaurants nearby, great welcoming & informative staff, and the parking was

it was just enough space to feel comfortable but still social distancing and the pool at night is very romantic

the cleanliness of the rooms and accessible features like the pool and coffee.

was a bit small, as was the pool, but we were prepared for this and it didn't negatively affect our stay

very small pool but who needs the pool with the ocean a block away

parking

we also liked that the property was in a gated community and had plenty of safe street parking

having a kitchen with snacks was a plus if you were hungry

for example, the kitchen for a chef is at a high level in terms of visual beauty, but the cheap ones are already

the decor of the entire property and the sanctuary room and the fact that the kitchen is vegetarian & vegan,