no parking no wifi in the room

we were not informed of the rooftop bar service or the wifi on arrival so only saw the information at checkout

wifi access limited and no lift for heavy suitcases - not a problem, just need to be aware if this

no wifi in the rooms only downstairs - the signal downstairs was adequate

not really a complaint, but wifi does not work in guest rooms. a minor inconvenience.

the receptionist recommended the bar la carcel for dinner - excellent advice

no wifi signal in the room (room 12)

couldn't get wifi to work, but maybe that was me, i didn't check with staff.

wifi didn't really work at all, even in the lobby

wifi was practically unusable in the room, ok in the reception area

no hot water, no breakfast facilities told bar across the rd but it didnt open till 10am

wi-fi was not available in our room, and hardly working in the bar area the tv was disconnected after one hour

the food in the rest/ bar was awesome - a must

desk the whole time we were there chatted with us, provided helpful recommendations, and gave our kids little

the cafe / bar was great with a good choice

for this but i immediately unplugged the headache inducing plug in air 'freshener' (sic) swimming pool was

fantastic location, beautiful roof top bar with views and comfortable beds.

/ shower screen too small so whole bathroom gets wet / handheld shower could not be hung up / kitchen cabinet

pool access advertised in property description this area was completely off limits

the spa was less desirable could have more facilities

was good size for three adults, the spa was great, the food was delicious and nice variety overall a great long

not as described in info and had the appointment changed last minute not allowing to visit the spa also

and spacey villas with comfy beds, great gym and spa facilities, only 2 minutes away from jerez circuit

spa and patio area overlooking golf course.

think the spa should be included for hotel guests (except for treatments of course)

spa staff are great too and so are the restaurant we'll definitely be booking again

waste all morning because we couldnt go to the spa early

stunning accommodation, spa on site, great breakfast!

-bed -room -best all inclusive we ve ever had- food was outstanding - spa - pools - stunning views around

the wifi is strong

there is a bar right next to the hotel, but with the closed windows the noise didn t disturb us

the leather material on the headboard was flaking off and the wifi didn t work.

there is a small bar in the hotel, and one on the corner opposite which has outside seating

there was a communion party around the corner so there were kids smoking pot and breaking glass bottles in the

a breakfast where you have to pay extra for cheese, ham or eggs is simply unacceptable

location and the permises are great, as the set up for dinner and the idea of breakfast in the terrace in front

pool needs refurbishing

great location and plenty choice for breakfast

we felt very well looked after and really enjoyed breakfast on our terrace and the lovely lunches and dinners

inside spa is 10 for the day and treatments are available

absolutely lovely place. dinner great breakfast great. spa fantastic.

the spa was great

location and friendly staff good massage and spa facilities

pool and spa were lovely

our room was very comfortable and clean, with a well equipped bathroom with spa bath, heating lights &

the pool is beautiful and relaxing

great room service

24 hr room service does exist, but the options available outside of kitchen hours could be slightly

lovely swimming pool with choice of beds and shade

we had a massage in the spa and it wasn't very good at all. the lady didn't apply any pressure.

lovely relaxing atmosphere, there is an outdoor pool surrounded by palm trees and an indoor pool/spa for cooler

a spa with beauty treatments would have been good

is a small, very compact city, space is at a premium so i expected the spa to be average but they have managed

indoor pool was great for the kids at this time of year

an added bonus of on-site parking and spa facilities, should you choose to use them

spa closed for six months during the winter.

spa and jacuzzi wasnt open, had weird times and seemed to be via appointment only so cant just go

the spa was also nice

spa was 10 euros extra to use, but it was very quiet and peaceful perhaps because it isn't included

restored former palacio. friendly staff. room had a spa bath. had a good soak!

wifi, bed, hot water, cleanliness, price all was good

wifi was working ok although it dropped a couple of times

we had a bit of troubke connecting to wifi but it worked fine once connected.

there is a bar in the hotel and we were told its opening hours but it appeared to be closed all the time

wifi didn t work in room (only the lobby), breakfast was a bit basic and slightly overpriced

there is a very nice bar a few doors away with outside seating and very friendly staff and great tapas

good wifi and clean

great location, staff were very friendly. wifi was a good connection in room and good speed.

cherry on the top was the breakfast

allowing dogs in the breakfast room especially on the chairs

no breakfast available for those departing early.

it lacked a desk or writing table in the room and the wifi was unstable one day.

we took the breakfast there too and it was such good value for money

pool too small to swim in

the garden bar is relaxed and the roof top pool was welcome if the heatwave of june

the bar staff in the garden were inattentive. we were not shown the location of pool and gym

the rooftop pool and gym - better not have them at all, they were small and just disappointing.

the rooftop pool and gym - better not have them at all, they were small and just disappointing.

the pool was out of action being winter but the spa and sauna were also turned off and we would have had to

in the center of the town; good restaurants and cafes nearby; nice little pool, mini gym and spa on the rooftop

spa is

location and the pool were excellent as well as the spa that's included in the price

there is a nice bakery across the road which opens at 07:30 on weekdays - perfect for breakfast if you are not

the pool area was nice and the roof top bar had great selection

no mini bar; no room service,

small pool and rooftop terrace - plus small gym with some quality equipment

in an ideal world would be able to order more food to the pool area

limited room service, no view from our room

close to cathedral and tio pepe bodega was ideal small spa room great for couples smart toilet was a nice addition

don t be misled by the suggestion that the hotel has a swimming pool (or even pools), spa and a gym

pool is also non existent

and tio pepe bodega was ideal small spa room great for couples smart toilet was a nice addition pool area with

room service was great

spa facility not included in our rock-bottom price

bar prices a little bit high but the view was good

wonderful staff there and the roof top terrace with bar service was beautiful

property is beautiful - old andalusian house with great bar on the rooftop (excellent views)

wifi was good

the huge bathroom was lovely and had a spa bath but a shower would have been more useful.

there was a lovely spa bath but a separate shower would have been great

spa music in lobby very irritating and lift a tad slow.

pool not open when it was perfectly possible

there was a small bar at the hotel where you could get a drink at any time

you have to pay extra to use the spa facility

there was a complimentary spa toiletries kit, some lovely soft towelling bathrobes and slippers to get comfy

fabulous hotel. enjoyed the free swim in the spa pool. great breakfast

very spacious room with all amenties

the spa is magnificent and the rooftop pool and sun lounge area a welcome retreat

the wifi was consistent which is by no means always the case

wifi connection was so bad, the tv remote was dirty and the tv was out of work

stunning hotel, really helpful staff, excellent bar and restaurant, how this isn't 4 star i don't know ud83dude

the new rooftop terrace was a lovely way to spend a sunny afternoon especially as the terrace bar is now open

excellent location very friendly staff and really pet friendly

on-site spa provided welcome opportunity to sooth away sore muscles

the wellness spa (sauna, steam room & small pool) is lovely & can be booked in advance for private use at a

my husband & i used the workout room, steam bath and spa pool daily

nice and clean spa with sauna

didn t use the spa but at 25 per person for 50 minutes, that s very expensive

location was amazing! the beer spa was a lovely bonus, well worth a visit.

this hotel is supposed to pride itself on wellness and spa and they don t even offer water

the hotel is beautifully located right on the beach, with a serene bali-spa theme that adds a calming touch to

didnt use the spa so cannot comment

facilities and services not available or undergoing maintenance at this time of year like spa and on site swimming

spa circuit was well worth doing

great location, nice spa and massage facilities.

i liked the location, the spa and the help and friendliness of the hotel employees

great beaches and a really nice place to stay at. their spa is excellent also.

the best was the confort of the room, and the spa downstairs which i repeated twice

the sevice i also like the spa at the hotel next-door

the room was ready and very clean, the pool was easy to get to and chairs were comfy

there was a bar in the lobby, close to the pool

lobby bar closed? probably due to low season. nice bars and restaurants around hotel.

almost nonexistent wifi on 5th floor (seems it s only a problem on this floor.j

there was a stunning small pool too on the next level

cocktail bar was very good too

great location and very comfortable and a beautiful view from the pool

only boutique hotel with amazing roof terrace and pool looking over the cathedral

location, the facilities, the staff were excellent, how pet friendly the hotel was

charge for the spa considering the pool was closed and parking charge

clothes storage space good

i had the thermal spa and it was

great facilities and spa area

indoor pool is a spa pool only-not for swimming

we had a room near the spa on the bottom floor and did experience some drain odour on occasions

the spa was excellent

the massage spa not open on weekends

the temperature in the spa was slightly low so we got

hotel staff very accomodating, breakfast included, spa for free