nice and clean, and the breakfast was excellent. pool area was very clean and nice.

they had wide variety of choices for breakfast

parking was alright, but i think as it's right next to captain jacks, drunks also park there

the outside parking was convenient

delicious breakfast got our mornings off to a gr8 start

we had a spa tub room, it was great, very large room

downfall was there wasn t change available for vending machines and to do laundry

no breakfast for my kids to eat

breakfast was adequate, but underwhelming!

everything except the small pool.

pool and spa were nice, breakfast sandwiches we purchased at the front desk were good

spa tub was a treat and worked good

tv was not connected to a signal, but we really didn t need it with pool and spa available.

couldn t stay connected to wifi

at the pool if you need to use the restroom in the pool area make sure to take your key card with you

spa in suite

how big the spa tub is. it's really big very nice. people were nice there.

and obviously pool and free breakfast would be nice during normal times

staff was friendly & there's onsite laundry

more options for breakfast are needed

the spa in the room was better than expected

we paid for the spa tub room ad there was no plug for the tub-we had to go hunt one down

spa bath in room

we end up switching rooms (to another spa room) that spa jets didn't work( which he told us before hand) but

booked it specifically for the in room jacuzzi/spa tub

the spa was not working and the

breakfast was bad; pool and spa not great

clean, nicely kept, great pool area!

great breakfast and night staff.

another plus is that the hotel is pet friendly and the first floor is dedicated to pet parents and their pet

spa wasn't hot. they billed me for my stay before i even checked in.

breakfast food was terrible, broken glass in parking lot

breakfast sucked

parking good

friendly staff and the facilities were clean and the pool was awesome and all is well

coffee hot water was not working. temp of spa tub was same as pool.

in the mornings as the staff would come to work they would allow the door to laundry room to slam

parking was tight coming in!

the breakfast. the price was good. the pool and hot tub was nice.

wasn't anything i didn't like well one thing the pool and the jacuzzi could have been a lot

spa tub in room

the spa area was fun!

the spa was a great size and the hotel staff were friendly

the room was clean and ready for us when we arrived. kids loved the pool area.

pool

the beds were comfy and the pool/spa area was great

the bar area what extreamly cold!!

friendly staff, to tub, pool, comfortable beds, great shower pressure, plenty of elevators short wait

this hotel had a wonderful gym and the restaurant was enjoyable.

not all) hotels at a different lower price point include this

from the room, i called for room service, i called the front desk multiple times and the majority of the times

didnt like that the bottles of heineken that i ordered came open from the bar when i went to pick them up

the swimming pool and bar are not open due to covid-19....that part sucks!

the swimming pool and bar are not open due to covid-19....that part sucks!

pool and workoutroom was not available during my stay

i thought that the hotel had a spa & there wasn't

guest laundry, no vending machines and breakfast could be a little better (no oatmeal/cereal option, only

kids enjoyed the ability to be at the mall within 5mins

plenty of room for the kids to play in the room and comfortable

the choices available at the breakfast bar were perfect

did not have sufficient on site parking available, had to park in a nearby field

i liked the breakfast area. the staff let us use it for a family gathering (a short time).

the pool/room were awesome

very close to the airport and getting the shuttle was simple

room was great and the breakfast was really good. staff was pleasant.

no hot tub or spa as advertised

had so many great things for the kids to do

the environment and activities for the kids

kids entertainment, make it ng sure masks were on everyone and

clean, fun atmosphere, decorated well, tons of interactive things for kids, bar in the waterpark

the spa was closed and so was breakfast

tub/ spa room was uncared for

spa does not work pool too much chemical used inside caper no cleaning disappointed small room

in morning, realized room 106 is in a bad location and across from workers doing laundry and door was open with

fast check in and complimentary breakfast

the spa and restaurant was not open so we had to leave the property

like a resort as you have multiple restaurants to choose from, beautiful grounds, a glorious spa and fabulous

the spa is top notch also the pool is great

sauna and hot tub were only accessible if you purchased a spa service.

the prices of the spa are very high, however, and that might deserve a second look

spa was closed because of covid

the spa area looked very nice but was closed every time we tried to go there

spa shower!!

the spa shower was my absolute favorite!

kids toys were in shower

chilly pool, spa broken

it's clean and safe. breakfast is included.

needed to use the airport shuttle offered by the hotel

loved that there was a laundry room available.

spotty wifi in lobby

left early from the room, was the worst hotel i have stayed at, the spa was brown water, the pool was yellow

of spa tubs and the rooms

very nice, nice swimming pool, hot tub ...beds are cozy

the pool was dirty

to call down to the front desk to get the code for wifi when usually you can find it on your key card envelope

start button in spa tub was missing so i almost gave up on trying to use it

that the spa was out of order

the spa pool was down the entire 4 days of my stay.

our living room had no lights besides over the spa bath which was very annoying at night time.

the spa bath was not working room 106

had a spa tub in the one bathroom that was connected to the bedroom

the pool and the spa were great and not crowded

no service for room, pool, spa during covid restrictions. but we knew this ahead of time.

of the staff from from desk, coffee shop, all restaurants, spa and casino were helpful and

pool and spa is a huge draw for us

pool and hot tub

no grab bars inside shower. kids yelling and the loud echos in the pool area.

there was also an awesome lounge chair which one of the kids decided to sleep on instead

didn t like how the parking lot wasn t plowed at all during the snow storm which made it hard to get in and

lager room space and everything is in the room.. nice environment good parking space.