nice pool good staff breakfast was decent

gym very small and equipment out of order.

rooms were clean, modern and comfortable. wifi was ok.

small parking space

there is no gym and sauna. breakfast needs to be enhanced

space,staff was excellent location great breakfast good & facilities gym,spa & swimming pool on

and accommodating (drinks delivered to pool, willingness to help us coordinate alternative spa services, helping

unfortunately the spa facilities were unavailable during our stay

spa was under renovation which was disappointing as it was top of the list of things i wanted to do

additionally, the kitchen was out of quite a lot when we called to order room service and the bar was quite

the spa that was attached was also nice

spa center closes too early

swimming pool is open

breakfast options were limited and gym equipment surprisingly below par for a 4 star facility but otherwise

the free shuttle transfer from the airport was a godsend arriving at 0440 in the morning, and the night

quiet and breakfast okay

misunderstanding, but at night i mentioned what time i had to go back to the airport and airport shuttle was

breakfast was delicious

the breakfast is well presented and good value for money. the woodwork is great

nice rooms, friendly staff, good breakfast

breakfast menu was on point and covered everything

the price, a swimming pool is a must

no room service after 10.30pm

wifi was not a great experience

that it has no pool

everything was under construction so the pool and the spa were unavailable

gym sparse

the pool was not clean and the water was cold.

gym not equipped

staff was very friendly, especially bismarck who worked at the pool bar

breakfast was very good, spa was good

close to airport . spa was great

also when i asked for lemon for my tea, i was told to go to the bar that lemon is not an option on the bar

its pet friendly! all the staff were very helpful when i traveled with a small dog.

i had a wonderful massage and the the breakfast buffet was phenomenal

the spa was always closed every time i came down to try and get a massage

loved the spa at the hotel

actually i sent mine to the kitchen for a re-heat - for some bizarre reason they can't seem to keep the bacon

fact that the swimming pool was out of service for the whole duration of my stay (one week)

excellent customer service. comfortable rooms. quick room service. good food.

breakfast buffet was ok, but not as good as some places in similar price range.

breakfast was not rich. the menu was so minimal. there is need to add a few dishes.

i liked that they had a spa on the property.

great pool and bar

beautiful swimming pool with very relaxing atmosphere, lovely little play park for the kids

room service was fast and courteous. the grounds are beautifully kept.

services were world class services my rental truck had a flat tire in the morning at the hotel parking and they

breakfast wasn't as written on their menu

food at the pool restaurant was good (specially the tilapia) and the egusi soup, the pool was also clean but

the breakfast is very good

pool filtration needs to be improved

the breakfast was not complimentary which was a bit disappointing especially because the restaurant and

they were able to grant me a very late check out with my evening

nobody picked when i was calling for room service so i had to go to the hotel bar.

a large beautiful pool with cabanas, great, great food at jam rock jamaican restaurant, professional staff

the parking are small

i was not given receipts for room services and laundry and got ripped off

limited breakfast option

breakfast was not part of the room cost, i only discovered this while already checked-in (next

the place was quiet and not noisy breakfast was good but came in late on the 3rd day

was informed that due to the ongoing renovation works, kitchen services were not operational and therefore not

restaurant and pool were not working; location requires transport to go anywhere

they give all nformationen continental breakfast is omelette with bread and milo, hot water served for me in

excellent service! great location by the airport. good price! wifi available.

breakfast was toast and egg

we had a very nutritious free breakfast and quite a stable wifi for 24 hours

finally the breakfast bread slices were without butter

wifi had strong signal in the room

no parking available due to a conference

wifi was a bit spotty sometimes but overall decent

gym could have been better and cleaning of gym should be on daily basis.

they have a shuttle included in the price

i like the breakfast and everything

breakfast was perfect, and food was like homemade food so delicious

staff really nice and considerate. breakfast was very good for it to be included.

breakfast

enjoyed the breakfast and the food very much especially the fried yam with fish

the spa was awesome

i also had one of my best massage at the spa (from lawrencia)

staff, breakfast, facilities

the drivers of the shuttle were the highlight of our stay.

i ordered a meal but there was no silverware in the kitchen so fortunately i carry plastic ware but it should

everything from the location , staff, gym to the breakfast and airport shuttle.

the breakfast was excellent and very varied.

everything from the location , staff, gym to the breakfast and airport shuttle.

the gym was pretty basic and the pool area will do

small in size so some amenities like gym and pool are very small

room service

breakfast was very okay.

breakfast was good. it should be served automatically.

kind and friendly staff. quiet and clean room and facilities. lovely pool and bar area.

the meals and juices are really incredible as well as the breakfast

do not have stable wifi, and it is frustrating

great breakfast

the pool

great pool rooms and restaurant

breakfast, wifi, location, decor

we had to ask for a key to the mini bar fridge 4 times, when we finally got it the fridge had old food from

breakfast was a bit simple but enjoyable

the food, drinks and pool side were all up to standard

the location, the breakfast, the weather, some of the staff members.

breakfast was not good - there was no constant water supply especially my last 2 days - kitchen was not working

their breakfast was in varieties and i was soo nice

use the swimming pool because there were literally 30 young kids jumping in the pool splashing water everywhere

and they said free breakfast but gave enough for one

breakfast and supper were both very good, adding to the overall positive experience

the gym is also used as a conference hall, hence i did not use the gym for 3 days out of the 5 i was

good location, parking, gym. nice staff. safe environment.

shower curtain was dirty. breakfast is poor

the breakfast was cold especially the bacon, and sausage

facilities around the pool were disappointing and the spa had no availability on the two days we were there

also had a spa facility i was hoping to use but didn t get time

no breakfast

broken soap dish and dirt carbonates in the kitchen

definitely not a hotel for kids or a family

the spa was great.

the spa is not a spa, it is basically a thai massage room so clients should expect a professional spa

liked the room service, breakfast food, housekeeping, location, airport shuttle, overall service, front desk,

tidy they keep the place and the room service was also good and the receptionist were so nice and polite, they

the other party with me made use of the tennis court and gym for morning workouts

would have been happier with steam bath in addition to the gym

room service was great & food was even better

no pool

wifi was terrible and the fitness was also pretty substandard, with a multi-gym which remained

very clean, amazing roof top bar and jacuzzi

excellent location, amazing pool, garden is amazing.

early check in, david was good and professional

beautiful setting, very private, pool also very private

pool chemicals were applied already in the early afternoon so it was not usable

very weak wifi

the balcony off the room was a nice place for relaxing and having breakfast the food from the restaurant was

pool smaller than photo suggests.

would be that they add a bar fridge in the rooms, have an ironing board and iron (they do have laundry services

swimming pool, excellent food

amazing breakfast and the host upgraded our room at no extra charge.

wifi was fast, pool was clean and good

the laundry guy damaged my t shirt and didn't tell me, found out when i was gone

breakfast, in my opinion, only lacks some kind of meat product

they could use a few pool lounge chairs around pool or have them available

breakfast was perfect, location perfect, serenity perfect, cleanliness perfect but staff

the breakfast was not fantastic

despite the rate charged for foreign individuals there is no breakfast

location and breakfast was good with friendly staff

not so much variety for breakfast

improve the restaurant, especially the breakfast and the waiters' customer care

pool area needs a bit of work to make it inviting

place was well looked after, the breakfast was nice too

my stay, i noticed that when large groups were present, the breakfast area struggled to keep up with demand

the location, ambience, politeness and efficiency of the staff, free breakfast, and hot shower.

the wifi was not adequate in my room and the cleaning of the bathroom can improve.

clean -nice amenities like full kitchen -a safe in the room, which was not mentioned in the description of the

complaints, just don t ask for laundry service, as it is incredibly expensive

maybe the wifi simcard modems should be changed to a normal router as they where not always working

central, spacious room with kitchen, friendly staff, clean, ac, calm

was a blessing in the hot climate, very comfortable bed, great shower and water pressure, wifi was reliable,