we have to pay extra for moving to non smoking area

she assisted us and assigned a smoking room

the only room available was a smoking room, and it reeked of smoke

breakfast basic

ice machine broken coffee pot broken no breakfast as advertised no hair dryer tv didnt work

old acs in the room are very loud, the smoking rooms are on the back side where construction was being done and

booked a nonsmoking room, signed waivers for no smoking in the room and yet we ended up with a room that

we were also put in a smoking room, but the kids were tired & so was i

non smoking room but still had nicotine stains on the toilet and walls

suppose to be nonsmoking reeked i d smoke and they blamed us and denied any one smoking in the room - lied

sign posted in door stated no wifi, no ice machine.

first pet free and good pricing through booking.com

no wifi but was advertised

no charge for pets

blood stains on the sheets no wifi dirty towels