towels at the pool were fluffy not

beds were comfortable, staff was friendly, breakfast was great & had lots of options

it was a waste of time, plus the wifi didn t stay, i had to re login in each day

the parking pad was slick and slippery with the snow.

breakfast was nice considering restrictions, there were hot and cold offerings

the pool was ice cold

staff, no room service, no one licks the phone

wouldn't work at all, couldn't set a wake-up call, couldn't order room service or get info from the concierge

pool wasn't cleaned up from the night before, an overflow of old towels, no clean ones available,

pool was extremely cold

friendly airport shuttle service, very clean room, nice and fancy facilities, nice restaurant and breakfast,

great look & feel - nice pool

more breakfast variety

we had a room that opened to the pool and loved the fact that we could get back to our room quickly

service, very clean room, nice and fancy facilities, nice restaurant and breakfast, swimming pool, bar and cozy

the hotel was able to accommodate my early arrival, helped coordinate an airport shuttle, and always greeted

were told an airport shuttle was available if requested with 24 hour notice, needing the service i complied but

helpful staff; clean, modern room; comfortable bed; complimentary water; airport shuttle

chose this hotel for its location and the offering of an airport shuttle even though it is more expensive than

there was bacon for breakfast

shuttle driver, fd receptionists very helpful and frim

good place to stay, with shuttle to nearby dsm airport, quiet location

shuttle to airport to leave was easy to arrange, room was clean and quiet

got in late, picked up via the shuttle with very little wait time

shuttle drivers were also awesome

the pool was amazing!!!!

they are renovating now- it did get a bit noisy and the pool area in in work

the kids were well behaved, but there was a lot of noise until midnight

in our room the carpet was fraying, shower tile looked like it had been repaired badly, no exhaust fan at all

pet friendly

we used the shuttle to and from the airport and were very happy with the convenience this provided us

able to leave our vehicle while away and have the shuttle to and from the airport was a bonus

when i called the hotel for the shuttle

shuttle on time

close proximity to airport with shuttle service. very clean and excellent friendly staff.

everything worked well in the room and the shuttle was very prompt

convenient location to the airport, shuttle service, paroptions.

was very quiet, and the shuttle to the airport was just what we needed at an affordable price

the shuttle from the airport was a mere 5 minute wait and i arrived after 12:30 pm

loved the shuttle to the airport convenience too

i appreciated the shuttle bus taking me to the airport at 5 am

airport shuttle was very easy and convenient.

very clean!! all staff friendly and helpful! shuttle service to the airport was great!!

the shuttle early the next morning was very efficient and quick

the receptionist could give us a dinner recommendation, she also shared that they had shuttle service to a

maybe make the shuttle run on sundays. we ran into a snag because of that.

my plane got into des moines at 12 am so i missed the last shuttle to the hotel and had to pay for a taxi

free shuttle, nice toiletries. spacious room, close to airport

hotel has a shuttle for airport but we didn t know that so we paid for a cab

the shuttle was dirty and the staff seemed distracted

breakfast, no airport shuttle due to covid

couldn t get shuttle to airport

and their shuttle picked me up and dropped me off

items from the free breakfast bar were available to eat on my way to the airport on the hotel shuttle at 3:30am

to locate, accessible to a lot of stores and eating establishments thanks for the shuttle to the

beds were comfortable, great location!! shuttle was very nice and the driver was excellent!

the shuttle was a life saver to not have to find parking at the arena for the show and got us home safe

love the shuttle service

the free shuttle service is handy!

location and shuttle service

husband has temporary mobility issues so use of the shuttle to help us get around downtown was a huge plus

hotel had an airport shuttle, which i love, and the hotel is connected to the convention center

they were very helpful with questions and using the shuttle service was easy and so convenient

the shuttle picks up and drops off at the airport, comfy bed, staff that goes above and beyond, and a

included is a free shuttle that will take you anywhere within a couple miles, perfect for us

friendly staff and loved the shuttle service.

the shuttle staff were great! mike was very personable and accomodating!!

the shuttle service was more than helpful in getting us to and from the airport, and to and from the

airport shuttle made things super easy

the shuttle took us where we needed to go and the driver was great! friendly & knowledgeable