towels at the pool were fluffy not

beds were comfortable, staff was friendly, breakfast was great & had lots of options

it was a waste of time, plus the wifi didn t stay, i had to re login in each day

the parking pad was slick and slippery with the snow.

breakfast was nice considering restrictions, there were hot and cold offerings

the pool was ice cold

staff, no room service, no one licks the phone

wouldn't work at all, couldn't set a wake-up call, couldn't order room service or get info from the concierge

pool wasn't cleaned up from the night before, an overflow of old towels, no clean ones available,

pool was extremely cold

helpful staff; clean, modern room; comfortable bed; complimentary water; airport shuttle

the hotel was able to accommodate my early arrival, helped coordinate an airport shuttle, and always greeted

chose this hotel for its location and the offering of an airport shuttle even though it is more expensive than

were told an airport shuttle was available if requested with 24 hour notice, needing the service i complied but

no pool.

friendly airport shuttle service, very clean room, nice and fancy facilities, nice restaurant and breakfast,

we didn't care for having to pay 9.99 for breakfast so we went elsewhere.

spacious room,amazing bathroom with walk in shower, nice pool, spa and fitness area.

i love this hotel!! super clean, friendly staff, great breakfast.

parking was abundant

also, this hotel does not have a hot tub, kids do not eat free

arrival and she charged me again, completely ruin my trip, because that money was to go to my kids for school

on-site fitness center was decent

pet friendly

there were hundreds of soccer kids running the halls until after 1 am and no one did anything

the shuttle driver was exceptionally friendly and truly inspiring, which made the stay even more

was close to the des moines airport and offered shuttle service on the hour to catch you plane

shuttle driver, fd receptionists very helpful and frim

the shuttle proximity, the pool, hot tub and sauna

good place to stay, with shuttle to nearby dsm airport, quiet location

we used the shuttle to and from the airport and were very happy with the convenience this provided us

able to leave our vehicle while away and have the shuttle to and from the airport was a bonus

when i called the hotel for the shuttle

shuttle on time

close proximity to airport with shuttle service. very clean and excellent friendly staff.

everything worked well in the room and the shuttle was very prompt

convenient location to the airport, shuttle service, paroptions.

was very quiet, and the shuttle to the airport was just what we needed at an affordable price

the shuttle from the airport was a mere 5 minute wait and i arrived after 12:30 pm

loved the shuttle to the airport convenience too

location and shuttle service

beds were comfortable, great location!! shuttle was very nice and the driver was excellent!

love the shuttle service

i loved that they offered the free shuttle to the venue.

staff members went above and beyond, especially the shuttle drivers

i appreciated the shuttle bus taking me to the airport at 5 am

they had a shuttle that was

i phoned the hotel to inquire about the shuttle service someone answered promptly and gave me good information

room close to the pool ud83dude42 van shuttle for my husband to get to airport!!!

the shuttle early the next morning was very efficient and quick

shuttle to airport.

really loved how shuttle would take and pick you up anywhere with in about a 3 miles radius!!

hotel has a shuttle for airport but we didn t know that so we paid for a cab

the shuttle was dirty and the staff seemed distracted

free shuttle, nice toiletries. spacious room, close to airport

hotel had an airport shuttle, which i love, and the hotel is connected to the convention center

included is a free shuttle that will take you anywhere within a couple miles, perfect for us

have been nice if the shuttle had run until bar time (2 a

they were very helpful with questions and using the shuttle service was easy and so convenient

the shuttle service and our driver yessir is top notch with knowledge of places to visit within the des

breakfast, no airport shuttle due to covid

and their shuttle picked me up and dropped me off

to the airport, we had an early morning flight, there was food and coffee ready at 4:00am and shuttle was on

to locate, accessible to a lot of stores and eating establishments thanks for the shuttle to the

have to schedule the shuttle

friendly staff and loved the shuttle service.

the shuttle staff were great! mike was very personable and accomodating!!

the shuttle service was more than helpful in getting us to and from the airport, and to and from the

airport shuttle made things super easy

the shuttle took us where we needed to go and the driver was great! friendly & knowledgeable