flight arrived very close to midnight so i called the holiday inn to confirm that the shuttle was operating and

the shuttle only helped certain people

being able to park and get shuttle was great

proximity to the richmond airport & free shuttle to & fro.

hotel is the real deal squeaky dutch clean, nice breakfast, good price and an airport shuttle

staff, accommodations, coffee, flexibility, airport shuttle, friendly, everything was great

when we called for the shuttle we were told that it didn't run after midnight but would start up again at 4 a

and shuttle were great

airport shuttle bus is free and called for the guest service

shuttle driver was extremely unprofessional

nice staff. decent breakfast. free airport shuttle was great.

the early shuttle service

really appreciate the complimentary airport shuttle at 4 a.m.

location and their shuttle service! awesome stay, great food!

liked the pool & hot tub

shuttle service to airport and ability to leave car at hotel

very clean and the staff very nice, and the shuttle driver was on point

there were rooms available, shuttle was waiting and the front desk attendant was excellent upon checkin

shuttle service and front desk personnel top notch!,

the manager, front desk staff, facilities guy, shuttle driver and bistro/bartender all had a great attitude

it was near the airport with free shuttle.

the staff is welcoming and their shuttle is perfect

staff always friendly. great breakfast. shuttle to white oaks mall.

airport shuttle was efficient and easy

hotel provided shuttle service to the airport.

airport shuttle clean room restaurant on site- waiter was outstanding

the park and shuttle deal is great

the staff and shuttle drivers were excellent

was visiting from los angeles california everything was great the shuttle ride the customer service i even got

the shuttle could start earlier

shuttle service

desk rep that checked me in was very kind and my shuttle bus driver was friendly

shuttle to the airport and free parking for our vehicles was so awesome and we will stay again the

it allows you to park your vehicle while traveling and get shuttle service to the

i had to take the airport shuttle which left at 4:30 am and it was right on time

was a miscue on my airport shuttle pick up time

i needed to get to the airport the next morning and they even provided shuttle bus service

nice room close to airport. shuttle to take to airport or local restaurants

the friendliness of the staff and availability of shuttle service on 24 hour basis to airport.

the shuttle driver was very thoughtful

great workout room. clean rooms and great shuttle driver!

close to good restaurant and shopping. have airport shuttle . staff very helpful

clean, large room, great gym has a pool, in shopping centre and restaurant area, free shuttle to airport, friendly

clean and quiet. the shuttle was prompt and pleasant

close to the airport. free shuttle

that it didn't have a shuttle to transport if it rains and parking deck prices are to high.

the location and the shuttle service, richard was fantastic.

also, the fact that a shuttle only runs from 7 am-7pm is crazy

richard/drove the courtesy shuttle/ was also great

valley parking only the bar wasn't very cozy

the shuttle driver was very knowledgeable of the restaurants close by and went in to check on wait

shuttle service and drivers were great getting to and from the theater that afternoon and dinner

free shuttle was fantastic

great weekend in great city. loved the shuttle service and biking!

staff was helpful, loved the shuttle, spacious room the pool was clean but not immaculate.

front desk could have told us about the shuttle when we walked in

shuttle within two miles of the hotel is good, but would appreciate if it operated a little later

the staff particularly the shuttle drivers were warm and friendly

place did not do room service even though it had a menu and qr code

pool is tiny but ok for kids

very convenient to vcuedical center, and the shuttle was a bonus

we were very impressed to find the hotel provided a shuttle ride to nearby restaurants

distance to everything we wanted to see and do and if you need a ride they had a complimentary shuttle

the shuttle service was a great bonus along with the pantry which was my favorite part

shuttle service was great andrew, arron, and andre were great and very helpful and extremely polite