the pool is absolutely beautiful

if you have kids this is definitely not a family hotel

is too short to really swim; the gym is really small, not good for a new hotel

bedroom on the first floor where bar music and conversations can be heard

location , lobby / bar set up is exceptional very palm beachy vibe , it s luxurious and comfortable the

the shuttle buses are in great condition

of our stay was the staff, they were friendly, kind, very accommodating and even let us use the shuttle to the

the shuttle to get from the airport to the hotel is not easy to arrange

free shuttle to the airport which is only mins away

free airport shuttle was a plus

staff was very helpful .close to airport and the shuttle service

shuttle picked us up at the car return and shuttled us to the hotel for the night and then to the

shuttle service

they were quick to pick me up at the airport with the free shuttle

the guy who drove the shuttle bus with the gray hair is the best

location good shuttle service needs to focus on customer service for guest arriving; departing and ensuring

great location, nice front desk members. love the canopy shuttle. love art around the hotel.

the food was amazing and the free shuttle car was a bonus

no room service.

decorated, comfortable beds, great rooftop pool and bar area

because we didn't have access to the gym, pool, restaurants, hotel shuttle, etc

shuttle was never available because it was charging or they said it s not available until 11:00

missed cleaning once, and hotel shuttle does not allow advance arrangement is not good!

parking fee was too high. garage and shuttle staff could be friendlier.

location friendly staff clean comfortable room the market food is fantastic, and love the free shuttle service

little shuttle car around town

free shuttle service around the city was excellent

no airport shuttle due to covid and no open bar on site either.

person checking us in was very short with us and didn t tell us they had a free shuttle

property has a free shuttle for going about town

free airport shuttle, perfect

they also over free shuttles to varies spots in the area including but not limited to the airport

of getting to hotel via shuttle and proximity to airport

the shuttle driver has a winning attitude

very comfortable room shuttle available to

shuttle bus to the airport runs on a schedule but you can t reserve a time or spot the day before

excellent shuttle service from and too airport. restaurant staff very nice

breakfast and shuttle being included. - thank you

the beds, the shuttle to city place

shuttle bus

little bit away from main shopping and resturaunt area however hotel provides a shuttle bus which was very

bonus for us was the free shuttle service to our restaurant in city park

the shuttle to clematis street and the beach was convenient and available on demand

very centrally located. only three blocks, so a short walk, plus there is a shuttle also.

location; airport shuttle a huge plus

always having to book shuttle coming back. it would have been better always sending the shuttle.

they provided us with shuttle service to restaurant area in city center where we had a wonderful meal

great shuttle service for anytime we needed as well

shuttle fantastic

the shuttle service was excellent

the free shuttle service to town and the airport earned it a 10-star review

course, i wish that the shuttle van would take guest directly to palm beach island

the shuttle to hotel never arrived

the shuttle bus picked us @ the airport

dependable solid service. easy and quick check in. free shuttle to airport.,

airport shuttle was great

when we requested the shuttle to the airport, the concierge wasted no time to get us accommodated

breakfast was good, very close to airport and free shuttle

was very nice and clean. has free shuttle to and from pbi airport .

limited shuttle

the pool was a little small but otherwise 1000% would

pool is super cute and lovely, but the over-engineered disability chair is unnecessary - and is a

the pool is tiny, its opening hours limited

pool is non-existent with no sun and with a trafficted street on the other side of the bush

the pool is tiny.

were outstanding, including shuttle drivers

the shuttle driver on thursday being so professional and nice to the front desk every single one for

closeness to the west palm beach airport, the shuttle was great

free shuttle from airport was a great bonus. check in and check out was very smooth

the shuttle service was great as well

the only thing missing was the lack of the shuttle service due to covid i am sure.

i didn t like the outside pool area was filled with bird droppings

the bar staff was friendly and upbeat

laundry prices really helps in getting clothes done staff great

room service you have to request night prior...

free shuttle

convenient shuttle service to and from airport

i had great shuttle service from i believe his name was russell after a mixup with another double tree

helping staff free shuttle service good breakfast

the hotel provided a free shuttle which was super conveninent

the hotel also has a free shuttle that will take you within a 5 mile radius

would be nice to have a shuttle service or options less than $100

additionally, i asked the front desk if there was a shuttle to any restaurants since none are available at the

from the front desk, to the pool people, the servers, bar staff & cleaning crew

room service for breakfast was very slow

go cart shuttle service was good too

we thought it was a little closer to the beach but the freebie shuttle was most convenient to get us

they also had a free shuttle for use

the tv didn't work. now immediate wifi. staff left at 7pm

the wifi didn't work, and therefore, there was no access to any television channels either.