no shuttle either

pool was a bit cold for being indoors in the summertime.

the decor, the service, easy checkin, room size, gym, complimentary hot breakfast

acres of free parking. breakfast was very good.

very clean, lots of parking,well maintained outside, clean lobby, great location for convenient traveling around

no airport shuttle. we would have gladly paid for this option were it available.

prior to reservation to find out about picking up shuttle from airport i was wrongly informed not truthful about

pool, hot tub nor shuttle have not been working for months but was not mentioned in any online info

needed the shuttle to take me to subway but the driver said it was too far

shuttle not available

the staff we encountered were all polite, helpful, and able to answer all questions competently

lobbi and gym

pool was small and too heavily chlorinated.

for the price it was great. lounge area was very nice and the staff was good with kids.

parking, cleanliness, interior design, ease of checkin and checkout, friendliness of staff,

shuttle service in to waltham where you can catch the train in to boston although we found it

staff at the front desk were very helpful and friendly, as well as the shuttle driver

great facilities, free shuttle service into town

location with respect to boston centre and the absence of a shuttle service to the closest t stations

and the limited shuttle service was conducive to our travel plans

room was very comfortable and clean. reception staff and courtesy shuttle staff were fantastic.

fortunately there is a mall very close by, either by walking or by shuttle, that has a huge variety of restaurants

the room was huge, it had a full kitchen, bed was super comfortable, bathroom was beautiful, everything was so

a little bit annoyed there were dozens of kids constantly in it i wasn t able to use it once

clean, friendly staff, good breakfast.

shuttle was nice to have although they will only take you within a 4 mile radius

location to lahey and to shopping areas; very friendly staff from housekeeping to front desk to shuttle drivers

a free shuttle bus will take you within a 4km radius which is enough for the local mall

i also was very pleased with the shuttle service that gave me rides to/from the hospital

super-friendly staff excellent breakfast reliable shuttle

free local shuttle was great

shuttle to local train to boston very convienent

is not a shuttle despite what says in the description

no airport shuttle and about a mile from public train to downtown

whole point of booking there was the shuttle to the train station but we couldn't use it due to the lahey clinic

very clean, friendly staff, free shuttle to/from cambridge

free shuttle to harvard square is amazing

desk staffs and shuttle driver, bartenders are very nice, courtesy

the hotel website stated there was airport shuttle service but i called the night before to find out that wasn

it's in a busy place and no where around to walk to - but not a problem thanks to the shuttles!

shuttle didn't run on the weekend.

shuttle service

they expended 150% to meet my needs including a free shuttle to the train, assistance with transportation

clean. great design. free shuttle. free breakfast.

location, service shuttle up to 5 miles, great staff.

gym / pool / computers for quest use

room they assigned was loud next to laundry mat for the entire hotel

00 pet fee was excessive

charged $70 for pet cleaning fee upfront, no refund.

had to get help to open the fitness room since many kids were misusing and running around pool and fitness area