shuttle picked us up at 1am

booked this hotel because of the airport shuttle service and it was excellent

shuttle was excellent, they even took me to and from the company i was visiting

complimentary shuttle services which is a great bonus for non spanish speaking travelers

shuttle service and customer service was just great

poor shuttle bus service not 24/7

overall cleanliness excellent breakfast buffet!

breakfast was good, i think it can be somewhat better, but the room, the room was great, very comfy

as son i exited my car the security was asking if i really needed to park on a handicap parking space

breakfast quality was good

the rooms on the homewood side have kitchenettes and feel a bit nicer

there's a mall across the parking lot with lots of food options and a soriana (similar to walmart or target)

the parking process.

they've got a solid gym, a small outdoor basketball court, and a small outdoor pool

staffs are very nice and they provide shuttle service after midnight

we appreciated the free shuttle to the airport

shuttle from and to airport is excellent. great breakfast!

stuff and shuttle was great

good shower, shuttle service and swimming pool

shuttle to the airport was great

i requested a shuttle from the airport to the hotel and they were there within minutes

liked that it has 3 restaurant options nearby and the ease of shuttle to the airport every 30 min

the shuttle service was reliable to and from the airport

the room service food was good and speedy

i suggest you have a sign up list for the shuttle so everyone can respect their turns.

the hotel is very close to the airport and the free shuttle was timely.

location close to airport, and free shuttle. very professional staff and i

great value, clean room and bathroom, close to airport with shuttle

it has shuttle service to the airport

near to airport ! shuttle.

hotel is well located for the airport and the shuttle service is excellent

24 hour airport shuttle!!

the recepcionist was kind, shuttle bus and parking service was great also!

the shuttle was really convenient too

i liked how close to the airport it was and the free airport shuttle.

they have shuttle service to the air port every 30 min

organised a shuttle pick up from the airport for us

free airport shuttle, restaurant next door, a short walk to a 7 eleven and comfortable bed.

they offer free shuttle to and from the airport, small breakfast included

location, really near the airport and they also have a shuttle to it (every 30m ca

location and shuttle services to airport

location, friendly staff, dining options nearby and free parking.

good breakfast and nice staff

room service was closed at 8 pm.

airport shuttle is not available all the time we had to catch a taxi from there to the

shuttle availability could be improved, i did not know we had to get reservation for that even if

the location, the free shuttle to the airport and it was very clean

shuttle bus

airport shuttle more or less 24 hours

location and facilities from parking to hotel

paid for breakfast using booking but something went wrong and i pay at the hotel for

breakfast wasn't included and it was quite pricey for mexico (almost $200 usd)

due to people smoking outside late at night, and it was confusing to access the hotel from the parking area

good breakfast

i like their services, breakfast, and shuttle facilities

convenient location, decent parking

limited breakfast selection. lumpy pillow

location, several restaurance walking distance, gas station was just 3 block a way, breakfast and caffe was very

convenient location, decent parking

wifi quality so bad

bad gym area with a lot of mosquitos

swimming pool and gym are available but not in good condition

also the pool and gym (the whole 5th floor) is disgusting (planned to use them but we did not)

the wifi is so bad :(

working on the night of july 4th, was competent enough to resolve the problem that i had with the parking card

the breakfast is delicious

the breakfast is good, they have free parking the location is very good.

the breakfast is good, they have free parking the location is very good.

some of the food of breakfast was rotten and even they changed it, the first impression was not nice

limited parking

the breakfast is simple and there were some things missing. the pillows in my room were not good

the wifi and power were not always running, breakfast was not of good quality

breakfast isn't much, but attached to a restaurant with great breakfast for modest charge

weren't enough towels, hallway noise, the breakfast had a schedule of 8am and thr were not ready and the coffee

the elevator smell horrible and ther is an indoor pool with glass cealing, not a good idea in a city as hot as

the guests that there is a problem with the wifi and the water situation as well

the laundry service

the front desk staff and the guard at the parking lot

convenient, good breakfast