the shuttle was unavailable when we needed it.

the bus shuttle from the airport did not arrive at the reported time

facilities and cleanliness of the hotel shuttle bus service to airport

shuttle ran too late to catch our flight so we had to rent a car

was no shuttle service from o'hare but the hotel does have a relationship with american taxi at a flat

is difficult to find the shuttle at terminal 5, but this just because of the huge number of the parked machines

front desk staff was great to arrange shuttle pickup from o hare airport

hotel shuttle was convenient for connecting with subway/ train transportation to my event

free shuttle service , friendly staff and a very comfortable bed, clean room and nice cool lemon water

shuttle service to and from the airport is a great plus for this hotel

no shuttle to terminals

i still had to figure out how i can get there with a shuttle, which was like a 15 minutes wait and then another

shuttle needed

missing the shuttle bus to the hotel...

so easy for flying out of o hare early in the morning. no stress, no need for a shuttle.

only thing was the shuttle bus driver that ran to the airport all night would back into the parking spot after

the shuttle drivers were very accommodating and punctual

shuttle was very prompt

offered shuttle service to airport

i loved the pool the breakfast was good the shuttle service was great.

we use the shuttle service to the airport, the driver was awesome

free shuttle from airport, clean, good breakfast

the free airport shuttle was a selling point

their complimentary airport shuttle which starts very early in the morning was also very helpful

room was very clean , the breakfast was very good, the check out was very easy, they have airport shuttle, so

although i did not use it to navigate the city, the complimentary o'hare airport shuttle service was nice

no shuttle to airport o'hara

convenient for airport shuttle bus to airport not much else around the actual hotel though

hotel is only a short drive from o hare and offers a shuttle to and from the airport which was perfect and

free wifi and breakfast made this hotel the best price around the airport and the free shuttle was fantastic

location to airport, free shuttle, free coffee in the lobby at 5 am, helpfulness of staff

great shuttle service with courteous driver. super great mattress!!!

they have got shuttle service too which is very helpful

well appointed, attractive, comfortable room and furnishings; airport shuttle every 20 minutes

i found the bus shuttle to the airport extremely convenient because it ran frequently throughout the day

shuttle super convenient

the free shuttle runs every 15mins and takes about 10-15mins to the hotel

the shuttle service: four of us flew and we did not want to rent vehicles to get to the hotel

excellent price. easy shuttle.

was easy to get to, clean, modern and quiet, had a 24 hour airport shuttle that ran every 15 minutes, breakfast

clean nice staff great lobby and loved the restaurant for breakfast and shuttle to airport

airport shuttle drivers and staff were very friendly and helpful; truly an asset to the hotel

i arrived at midnight, and the airport shuttle was running, so i was able to reach the hotel safely and

the edward was conveniently located, had a complimentary airport shuttle, and included breakfast

the shuttles and fee parking are exceptional. nice gym and pool.

great breakfast. convenient to airport. shuttle service. great staff.

thing i m concerned about is shuttle time schedule with location: i was not sure about how often/where it will

close proximity with the airport and free shuttle service

no shuttle to arena during cold months.

very close to the car rental return at ord and great for getting to the airport quickly by shuttle

friendly staff ...shuttle was great.. clean and comfortable rooms

shuttle to the airport to have access to the train

was very clean and the shuttle service to the airport

24 hr shuttle.

staff are super nice it's a very convenient to have a shuttle to and from the airport

we took advantage of the shuttle service and driver was very nice

airport shuttle on time. staff friendly and efficient. room spacious and clean.

shuttle picked us up in exactly 7 minutes when it was expected

the same was true of the shuttle drivers, who were wonderful and made the experience even more pleasant

shuttle to ord is very dependable and pleasant

shuttle service ends at 10pm and breakfast starts serving at 6am

definitely worth the price for free breakfast & airport shuttle

that thry have a shuttle to and from the airport, snacks to buy and breakfast.

the free shuttle and prompt pick up at ord was so refreshing after a long day of travel.

snacks, shuttle, text message asking if i needed anything and they actually were responsive and helped with

easy airport shuttle, friendly staff

shuttle

the shuttle service to the airport was very convenient

clean, friendly and helpful staff, prompt airport shuttle, within walking distance to several restaurants

shuttle works until 5pm only

parking and shuttle service to the airport was perfect.

friendly, helpful, and made sure i knew about the shuttle getting me back to the airport in a timely manner

beautiful and so clean, the staff very friendly and helpful, convenient parking, and great shuttle (and driver

24 hour shuttle service to the airport for the train was nice

friendly staff and option to get a free shuttle from the hotel to airport

everything. shuttle to the airport.

free shuttle to and from airport. large room.

the 24 hour shuttle service to the airport.

shuttle took too long to pick up at airport.

comfortable bed, good wifi, excellent shuttle services, friendly staff

shuttle pick up in the night time can be a long wait.

excellent price, access to airport, and free shuttle

shuttle was excellent

convenient location with dining options nearby and an airport shuttle.

comfortable bed, quiet, good breakfast, easy airport shuttle

the shuttle service was convenient and dependable

, great location, shuttle to the airport

had a shuttle bus that took you directly to the train

shuttle service was excellent and right on time.

close to the airport, due to coronavirus shuttle bus didn t work but they make an exception for us

shuttle driver was on a video chat call the whole way from ohare to the hotel

the location was great, easy to get to the airport and the shuttle service was fantastic

shuttle to airport and full hot breakfast

shuttle at 5:30 am, complete hot breakfast at 5 am, friendly daytime receptionist and driver,

airport shuttle was very helpful

hotel staff and the shuttle bus drivers displayed a genuine professional and caring disposition

they have a shuttle that will pick you up and take you to the airport.

airport free shuttle

shuttle to ohare was perfect

super confortable and i love they have ( a shuttle) transportation from the airport to the hotel

free shuttle from the airport

very close to the airport; really quiet room; good air shuttle; great steakhouse downstairs;

shuttle bus runs at top and bottom of the hour

free shuttle service from/to chicago o'hare was excellent

check in very knowledgeable very clean excellent room for price punctual shuttle

shuttle to terminal 5

the airport shuttle is only available hourly.

arrived at the shuttle location on 11/9 at 8pm, and the shuttle did not pick us up in 10pm

shuttle worked well

staff was very friendly and let us know about the airport shuttle (as husband was arriving separately)

shuttle to ord was prompt at 5 minutes after every hour

prompt airport shuttle and reliable internet

most comfortable beds ever....great shuttle serice

airport shuttle

to blue line, free shuttle to/from airport

convenient to ord with their shuttle

the 24-hour airport shuttle and the breakfast.

appreciate the shuttle service

great deal and comfortable bed with shuttle to ohare included. would definitely come back!

staff was friendly free shuttle service to and from airport room was big free breakfast

great amenities in the room, excellent shuttle service to o'hare.

the service was good and the shuttle service was very good.

fyi the airport shuttle runs 24/7 every 15 minutes, so no taxi needed

the shuttle drivers drive crazy! lol

airport shuttle, toiletries provided, good customer service, nice rooms

was ok, location was perfect for a layover shuttle service was appreciated

great location and nice very comfortable room. great shuttle service to o hare.

shuttle was very convenient and on time

when calling to order the shuttle the staff was very helpful and nice over the phone

location, shuttle service, and tiffanys resturant located in the same parking lot as the hotel

it's fairly close to the airport and they offer a free shuttle to the airport.9

easy airport access with free shuttle.

front desk staff and shuttle driver was excellent for kindness and service.

we also appreciated the free shuttle service to the airport, train station, shopping mall and more

shuttle service from the airport came back to pick me up

shuttle to airport. food in restaurant was yummy.

24 hour free airport shuttle, friendly and helpful staff, great location, clean rooms

clean, nice rooms, good bed, friendly staff. every 15 min shuttle bus

i loved the shuttle to and from the airport.

airport shuttle service was very efficient

john made sure that when we arrived after a long night of driving in a winter storm the shuttle drove us to

the free airport shuttle was a wonderful amenity

unique character, seemed like a local hotel, not just another chain hotel courteous shuttle drivers of complimentary

great shuttle and helpful driver took us to the el.

the day we checked out, we asked for the shuttle to the airport but we had just missed it and the next one was

location, customer service, amenities, courteous and prompt shuttle service

the shuttle service, clean comfort rooms.

staff was very pleasant and helpful when it came to the shuttle bus

everything especially the friendly helpful restaurant staff...and the shuttle!

shuttle to airport 24/7 friendly, clean and helpful

the timely shuttle to and from the airport was a valuable plus for us

frequency of airport shuttle

the shuttle was frequent and quick

comcienece and loved having shuttle for airport

the airport shuttle was a major reason we picked this hotel

the price, free shuttle to the airport, and the staff.

airport shuttle they have too post online how it work and explain the shuttle available only on call me and

close to ohare, the free shuttle.

shuttle when call

motel offers shuttle to airport