the beds were so comfortable. they provided complimentary shuttle service. hotel was very nice

bartenders, very friendly shuttle drivers, great staff overall

missed prepaid breakfast and almost missed shuttle to the airport

offer a shuttle to the airport

the hotel shuttle doesn't go to the airport.

free shuttle to and from airport

the concierge was wonderful. shuttle was a godsend.

the free shuttle to the arena was a life-saver

clean, quiet, perfect location downtown, spacious room, great restaurant downstairs, airport shuttle (from

see above. there was no valet or apparent shuttle service.

qline shuttle stop was across the street which made getting to/from the arena convenient

personal pet peeve- the room door for handicapped rooms should not close automatically

but i think should be policy for parents to control their kids

breakfast, dinner and drinks are a welcoming sight for a mom traveling with 3 kids

the breakfast and happy hour were generous and

the hotel is sold out, management needs to do better about scheduling additional front desk/valet/shuttle

she was able to give me directions on how to get the hotel shuttle and was prompt to greet us when we arrived

great location and the shuttle makes it worth every penny!

location was very convenient also the fact you had a shuttle to the venue

loved everything from all the staff chuck & joe the shuttle drivers and the front desk staff outstanding

no shuttle service even though website stated they had one

the breakfast was meh, the waffles were great but the eggs and sausage tasted funky

did not like that it was advertised that there was a inside heated pool but when we got there it was closed

breakfast sausage was rubber, eggs not cooked all the way, not much to choice from for what we paid

the breakfast was not refreshed. food was cold and there was barely any more left at 7 am.

shuttle only runs on my runs on weekdays

the airport shuttle starts around 7:00 am, so if you have an early flight, you might need an uber

toilet was loose and they aren't up front when booking about their airport shuttle hours

and it had a shuttle available

airport shuttle

they had phone problems. courtesy shuttle to airport was delayed half hour.

was close to the airport and had a courtesy airport shuttle

the staff was very nice, i would also recommend leaving your vehicle at the hotel and use the shuttle to the

staff very friendly, room clean. fast easy shuttle to airport.

the rooms were spacious, clean and the airport shuttle gentleman was very kind, and helpful

positive things about my experience at this hotel, starting with the gracious and conversational shuttle bus

airport shuttle is a big bonus. breakfast was good.

hotel airport shuttle runs inconsistently

we paid a small fee to keep our car there while out of town and they had our airport shuttle ready and waiting

airport shuttle doesn't run until 8am during the weeekend.

very clean. airport shuttle and allowing to park on site for entire trip is outstanding.

booked the airport shuttle the day prior to my arrival

very clean and tidy. the shuttle was great too.

great staff on desk, breakfast,and shuttle

some of the older kids were unruly with the younger kids, no hotel

com and on their website did not reflect their policy of only providing shuttle service to the airport on the

like to have known airport shuttle not included after trip unless you stay that night as well

location & shuttle service

bed, adequate facilities, and easy to get to, thanks to the complimentary airport shuttle

they have a free, 24-hour shuttle service to the airport, which was awesome as my mother had to be at the

both shuttle bus drivers were friendly and courteous

the pool & hottub were a little smaller than the pictures lead you to believe

pool was small and even though it was indoor, it was too cold

staff was very hateful to the kids and followed us around the hotel

kids, being able to swim is high on the list when selecting a place to stay

the shuttle was a good bonus to the hotel

and dated decor, broken toilet in our first room (we had to be relocated), fitness center didn t have lights

i assume theft is a common issue with these younger inner city kids

clean shuttle to airport

close to airport with a shuttle

i don't know if there was a shuttle or not, but i had a car that i had to park at the terminal, so if there

courteous staff and airport shuttle personal were great

hotel was very accommodating & shuttle us from & to airport

could easily find a parking spot and it was in a great location.

the lobby bar closed too early.

rooms ,pool & bar were great

the only small issue we have ever had was a single bar manager that contradicted another employee for letting

ordered room service breakfast and there was hair in the eggs.

shuttle to airport and allowed to leave my car there for the 9 days i was on my vacation

great hotel right next to airport with free shuttle service.

shuttle picked us up at ict at 1:30 am (after a long day of flight delays) and was greatly

i was very grateful for the shuttle service to my flight at the airport.

so close to the airport you could walk if you wanted to but why when there is a shuttle