chose this hotel for its location and the offering of an airport shuttle even though it is more expensive than

helpful staff; clean, modern room; comfortable bed; complimentary water; airport shuttle

the hotel was able to accommodate my early arrival, helped coordinate an airport shuttle, and always greeted

were told an airport shuttle was available if requested with 24 hour notice, needing the service i complied but

pool access was very limited, hot tub was not working

very clean and maintained facility. shuttle to the airport was very convenient.

should have a lifeguard in the pool!

could have a few amenities that are complementary like a coffee or tea bar in the morning

the pool was a little chilly, but it wasn't busy and my daughter had fun

toilet did not flush correctly, hot tub in pool area was not working

have stayed in room 123 with my wife and three kids

location, pet friendly

got moved to another room only to have a guy with a gun have the swat team there and all the kids freaking out

wifi won t work fridge inop. coffee maker inop.

room was very clean, staff was very pet friendly and all accommodations were excellent.

pool was extremely cold

pool and no notice before hand about that

robes in the room and the pool area was functional and bright

pool wasn't cleaned up from the night before, an overflow of old towels, no clean ones available,

wish the room service is regular and we need to request for it

location and shuttle service

we used the shuttle service for an event which was very convenient

they were very polite and helpful. the shuttle was so nice to have available

i loved that they offered the free shuttle to the venue.

downtown location, excellent shuttle service and the food was a real surprise

was close to the des moines airport and offered shuttle service on the hour to catch you plane

good place to stay, with shuttle to nearby dsm airport, quiet location

shuttle driver, fd receptionists very helpful and frim

the shuttle proximity, the pool, hot tub and sauna

park and fly location with shuttle to airport.

the shuttle service and our driver yessir is top notch with knowledge of places to visit within the des

the shuttle picks up and drops off at the airport, comfy bed, staff that goes above and beyond, and a

attempted to take the hotel shuttle to the airport for my 7:30am flight (i was assured it was reliable)

hotel had an airport shuttle, which i love, and the hotel is connected to the convention center

husband has temporary mobility issues so use of the shuttle to help us get around downtown was a huge plus

the shuttle is service was great

location was great and the shuttle was helpful. the breakfast was yummy.

location, clean,'friendly staff and shuttle was a definite bonus.

the shuttle doesn t run early enough

size of the room and the shuttle bus was nice to take

garage was handy, shuttle was nice to take advantage of and farmers market was just a few blocks away

edwin was the best shuttle person we could ve asked for. so accommodating.

the parking facilities is right next to the property, the shuttle service was so convenient, and staff were

the free shuttle service was also a plus and the staff was super

it was beautiful we had shuttle service

shuttle on time

quick shuttle service to dsm airport

close proximity to airport with shuttle service. very clean and excellent friendly staff.

able to leave our vehicle while away and have the shuttle to and from the airport was a bonus

we used the shuttle to and from the airport and were very happy with the convenience this provided us

the shuttle from the airport was perfect and convenient

shuttle was fast and efficient

great staff, nice rooms, location handy to airport, good shuttle service to hotel/airport

returned rental car at night, got shuttle, and than in the morning for the airport

near des moines airport with 24 hr/day shuttle service and parking

very friendly staff and management convenient location free shuttle to and from airport

very convenient location and airport shuttle. room was spacious and very comfortable.

the shuttle from the airport was a mere 5 minute wait and i arrived after 12:30 pm

everything worked well in the room and the shuttle was very prompt

they were great i also loved the shuttle to the airport

only a two minute drive to the airport with 24 hour shuttle service

nice staff , clean room , good location , they have airport shuttle service , strongly recommend

ease of shuttle to airport

very convenient to the airport. easy to get to with the keck shuttle.

so close to the airport and the shuttle was so easy to use

airport shuttle was very easy and convenient.

room close to the pool ud83dude42 van shuttle for my husband to get to airport!!!

i phoned the hotel to inquire about the shuttle service someone answered promptly and gave me good information

the shuttle early the next morning was very efficient and quick

i appreciated the shuttle bus taking me to the airport at 5 am

the shuttle was dirty and the staff seemed distracted

my plane got into des moines at 12 am so i missed the last shuttle to the hotel and had to pay for a taxi

shuttle to airport.

maybe make the shuttle run on sundays. we ran into a snag because of that.

free shuttle, nice toiletries. spacious room, close to airport

the helpful shuttle, thank you.

they also had a shuttle to the wells fargo areana as we were in town for

and being poolside wasn't what we would of chosen, but the price, location, and shuttle made it worth it

and park and shuttle was an enormous benefit

the free shuttle was great and picked me up within 5 min of request

to the airport, we had an early morning flight, there was food and coffee ready at 4:00am and shuttle was on

breakfast, no airport shuttle due to covid

shuttle to the airport for a 6:00 a

included airport shuttle system is a huge plus, all we had to when we landed in the des moines airport was talk

the airport shuttle was beyond understanding shuttling back and forth while i was trying to get it sorted out

no shuttle to airport after 9 pm

advertised free shuttle to airport well they would do that but you can't park there

is an airport hotel with an airport shuttle but you can't leave your car there

commuting to the airport was a breeze for our early flights, and the hotel shuttle was at the ready - friendly

also, the airport shuttle was down, however they provided free taxi service to the airport