staff very friendly and helpful. comp shuttle is a very nice amenity.

free shuttle (private driver - escalade) available til 11:30pm, on site restaurant, room service, fluffy

food for dinner was not good the breakfast service was very slow the bar drinks were not

room service had maybe 3 or 4 entrees very disappointing with a in house restaurant

free shuttle (private driver - escalade) available til 11:30pm, on site restaurant, room service, fluffy robes

courteous staff and shuttle driver. comfortable bed and overall great place in downtown

comfortable room and beds. friendly staff. shuttle drivers soooo awesome! nice breakfast.

i need the shuttle for transport, and twice i was stranded when the shuttle didn t show up.

also a complimentary airport shuttle service to and from hotel on the hour - ring and book ahead so it can meet

was so nice from the people at the desk to the guys who drove me all around town in the hotel shuttle

shuttle to the bok center was a huge bonus

the stay, the shuttle from the airport never showed up

no shuttle

friendly staff and great breakfast.

restaurant and room service food was fantastic

shuttle service to area attractions

i was there on business at the bok center and the shuttle service was nice to have

clean hotel with convenient downtown shuttle and nice bar

decor, furnishings, valet, shuttle, and dining

the shuttle didn't answer to pick up so guests had to walk back in the cold

they advertise a shuttle service that was not available either time i needed it.

the location and the shuttle availability. breakfast and evening reception

shuttle bus was very dirty and the defrost didn t work

staff were very friendly and helpful, the front desk and the shuttle driver were especially pleasant

it also says airport location but it's actually a 20 min shuttle ride to the

the staff was friendly, except one man who was difficult talking about the airport shuttle

not have access to the airport shuttle

option were not enough to feed our kids before their event

great breakfast, my kids were delighted

the breakfast was delicious and had plenty to eat

shuttle service for the concert without asking although we didn't partake

called to make sure they had a shuttle to airport and they confirmed they did every hour

also, a big plus was the shuttle from the hotel to the casino as we were in town for a concert

for aiport pickup and was told their was no airport shuttle service during the mid day, had to take cab from

only thing that i dislike was it stated that they offer an airport shuttle and they do not so you need to try

shuttle 24/7

they sent the shuttle to the er to get us, even though it was 20 minutes away

the shuttle driver was willing to drive us someplace, but we didn t want to bother him

appreciated the shuttle that picked us up and dropped off the staff was friendly

staff were great. nice hotel and convenient shuttle.

whole reason i booked this hotel was for the shuttle to get my son to the airport

hotel shuttle quit at midnight

shuttle to airport, friendly helpful staff

we mistakenly assumed the airport shuttle ran earlier than 10 am, and when we called at 9 am, sunny personally

breakfast is a little lacking, but the owner is wonderfully accommodating, giving me rides and the