the beds were so comfortable. they provided complimentary shuttle service. hotel was very nice

bartenders, very friendly shuttle drivers, great staff overall

missed prepaid breakfast and almost missed shuttle to the airport

offer a shuttle to the airport

the hotel shuttle doesn't go to the airport.

free shuttle to and from airport

the concierge was wonderful. shuttle was a godsend.

the free shuttle to the arena was a life-saver

clean, quiet, perfect location downtown, spacious room, great restaurant downstairs, airport shuttle (from

see above. there was no valet or apparent shuttle service.

qline shuttle stop was across the street which made getting to/from the arena convenient

personal pet peeve- the room door for handicapped rooms should not close automatically

but i think should be policy for parents to control their kids

breakfast, dinner and drinks are a welcoming sight for a mom traveling with 3 kids

the breakfast and happy hour were generous and

the hotel is sold out, management needs to do better about scheduling additional front desk/valet/shuttle

she was able to give me directions on how to get the hotel shuttle and was prompt to greet us when we arrived

great location and the shuttle makes it worth every penny!

location was very convenient also the fact you had a shuttle to the venue

loved everything from all the staff chuck & joe the shuttle drivers and the front desk staff outstanding

the bar tender made the absolute best drinks complimenting balance and its finest

they also have a well stocked bar and make a decent drink

rooms ,pool & bar were great

the bar tender that night was awesome!! keep her around!

beautiful lobby and free parking.

booked the airport shuttle the day prior to my arrival

very clean and tidy. the shuttle was great too.

great staff on desk, breakfast,and shuttle

very clean. airport shuttle and allowing to park on site for entire trip is outstanding.

i also liked the free wifi

the airport shuttle starts around 7:00 am, so if you have an early flight, you might need an uber

the shuttle out of the hotel.

shuttle only runs on my runs on weekdays

airport shuttle

and it had a shuttle available

no shuttle service even though website stated they had one

hot breakfast the turkey was rubber and need more options like biscuits and gravy or bacon or something

loved the full size refrigerator. decent size rooms and pool area. good variety of breakfast.

pool was small

there was only 1 waste basket, which was in the bathroom. need to have one in the kitchen.

the staff was excellent and the shuttle service was a blessing to get to our trip.

staff very friendly, room clean. fast easy shuttle to airport.

was close to the airport and had a courtesy airport shuttle

the staff was very nice, i would also recommend leaving your vehicle at the hotel and use the shuttle to the

to pay a fee to leave vehicle in parking lot and when we checked in and asked about a shuttle the lady desk

location & shuttle service

like to have known airport shuttle not included after trip unless you stay that night as well

shuttle after the korn concert never picked us up

bed, adequate facilities, and easy to get to, thanks to the complimentary airport shuttle

com and on their website did not reflect their policy of only providing shuttle service to the airport on the

shuttle service said they did not run before 8 so i made other plans then i seen it running.

positive things about my experience at this hotel, starting with the gracious and conversational shuttle bus

airport shuttle is a big bonus. breakfast was good.

hotel airport shuttle runs inconsistently

airport shuttle doesn't run until 8am during the weeekend.

both shuttle bus drivers were friendly and courteous

hotel manager cooked an awesome sausage egg and cheese sandwich for breakfast!

breakfast was fresh , and many options, the pool and gym working excellent, the room was clean and

i usually like to leave a bathroom light on at night for kids and crack the door

the chlorine in the pool was so strong it burned the eyes, it needs more ventilation.

the shuttle was a good bonus to the hotel

and dated decor, broken toilet in our first room (we had to be relocated), fitness center didn t have lights

i assume theft is a common issue with these younger inner city kids

near airport and shuttle bus to and from.

beds, clean modern room, variety of included breakfast items, airport shuttle, convenient to highway and airport

i don't know if there was a shuttle or not, but i had a car that i had to park at the terminal, so if there

courteous staff and airport shuttle personal were great

clean shuttle to airport

shuttle to airport and allowed to leave my car there for the 9 days i was on my vacation

great hotel right next to airport with free shuttle service.

shuttle picked us up at ict at 1:30 am (after a long day of flight delays) and was greatly

i was very grateful for the shuttle service to my flight at the airport.

so close to the airport you could walk if you wanted to but why when there is a shuttle