large airy rooms most with views of the pool and or sea

our stay we ordered room service; the food was great though it was inconsistent in quality mostly with the foods

with the breakfast buffet

the breakfast room service was great

end kitchen appliances in the suite

didnt like that you need a shuttle to go to rooms and back to the aquanick and they take long

however the shuttle system runs smoothly and we never had to wait more than 5 min

the only downsides are the lack of a decent beach and the use of a shuttle

everything from the shuttle service, the swim out pool, the characters, etc exceeded our expectations

did not like the fact that you have to take a shuttle to access the resort

more inclusive options are a great addition i used the airport shuttle, aqua nick x 2 and beach club access

basically want you to use the other property s restaurants and it can take forever to get a shuttle to go all

re trying to get to the el dorado plan to walk 15+ mins rain or shine because getting a golf cart shuttle is

not enough options to eat with kids

resort was at 80% capacity, it felt completely empty, with no atmosphere or activities for the kids

golf cart/shuttle service was very unreliable and hard to get, the seaweed was bad (but this is not the fault

there is no free airport shuttle

how you can shuttle between the 3 resorts.

by name) >prompt and courteous service >problem resolution timeliness a big plus >cancun airport shuttle service

>shuttle wait times >lack of clarity about the details of reservations and activities >high pressure

room service for food and drink often took longer than we would've hoped

i loved because it was adults only.

the spa experience was nothing short of incredible pure relaxation

room service could be a little slow and no designated bar for palafitos

the outdoor shower, huge jacuzzi, private pool on our deck, private tanning deck with sea stairs into the ocean

its nice place, confortable, walking distance from terminal 3 airport cancun and shuttle service

proximity to airport, free shuttle from airport

there is an airport shuttle so if you arrive anywhere other than terminal 2 take it

also, the shuttle driver was 10 min late

one night stay after a 10 hour flight, very clean and comfy rooms , hotel shuttle from the airport made our

very clean the have free shuttle service to the airport

good location next to airport shuttle 24h

proximity to airport shuttle to airport

shuttle was excellent

staff free airport shuttle swimming pool clean rooms

free airport shuttle is a big plus given the cost of taxis

their shuttle will get you to and from the airport and to a car rental agency way cheaper than a cab

super helpful staff and free shuttle to and from the airport whenever you need

option near the airport with a free airport shuttle that collects at point 26 in the parking outside the terminal

hour shuttle to and from airport

a new hotel, they are having a few teething troubles,great but if they provided a shuttle service into town for

there is free shuttle bus from the hotel to the beach at particular time

the hotel could consider a shuttle back to the hotel as well, the expenses for taxi back to the hotel adds up

would be great if they offered an airport shuttle ud83dude01

super convenient to have a hotel shuttle (although only working at certain