staff was amazing from the front desk with laura to the shuttle driver ray

free shuttle to and from the airport

app message goes to an unmonitored email address so my request for a shuttle pickup went unanswered and i had

then found out the restaurant was closed, so he offered us transportation via the hotel shuttle that was

loved the shuttle bus and the grounds

clean nice staff outdoor pool shuttle to airport

shuttle service was very handy to go around

shuttle not 100% available

gym facility could have been more spacious

beautiful, and a nice small swimming pool

had to remind staff of previously added shuttle service

shuttle service was an added bonus

friendly shuttle drivers and front desk staff

we appreciated having the airport shuttle service and the breakfast is very good.

airport shuttles not available between

parking, would have preferred covered parking

the pool is very small

the water from the pool was really cold

it would be nice if the bar would've been open during the weekend

i liked the free breakfast. pool area was nice.

location, just in front of the airport, the shuttle service available 24 hrs and hotel personnel were super nice

great location, shuttle service is a plus. breakfast was great.!

sent several inquiries before as well as the day of our arrival, asking about their shuttle service, but no one

locations being so close to the airport and having a shuttle

the breakfast was exceptional, and the staff was super friendly.

free shuttle

good, complimentary shuttle great, rooms/suites large and well air conditioned- staff are superb there

the staff were wonderful and i appreciated the free shuttle to the airport.

shuttle limitations

we had an event close by and the shuttle was available to take our group to the wedding

no early check in option. no shuttle for 2 days

free breakfast, free hotel shuttle to airport

friendly staff coupled with great amenities,food,beverages,shuttle

waited for one hour in the airport for the shuttle bus to pick me up eventually after making many phone calls

great location and fantastic pool. breakfast was unbelievable.

airport shuttle was advertised (reason i selected this hotel), they don t offer transportation until

you are not permitted to take breakfast out of restaurant area

the pool and great customer service

also someone kept knocking on the door at night when we woke up for breakfast there was a feminine pad stuck

clean, excellent breakfast

breakfast was good and plenty of choices.

breakfast was great

indoor pool, friendly staff, very clean, has a nice lounge with bar and family games to play

i didn't have the breakfast, but the limited complimentary options kinda sucked.

the breakfast was sooooo good!!! it was very cozy and it felt safe!!

the availability of the shuttle was a god

i liked the availability of the shuttle and location of the hotel.

i noticed they had a shuttle van (maybe two), but didn't use it, since i drove

i love that the shuttle will take you anywhere within a 5 mile radius

was very accommodating, we were shuttled to the venue of the concert within minutes of asking for service

the staff in amazing . kind and caring . always shuttles me from airport . amazing manager .

not disparaging the staff - a shuttle for close in transportation to surrounding area.

breakfast was amazing! front desk woman was super sweet and accommodating!

breakfast was great and the hotel was very clean with great, friendly, and helpful staff

pool was a little dirty, kids were diving, and was a little bothered by it as my toddler was in the

2 bedroom suite with kitchenette was very spacious. like staying in a mini apartment.

breakfast close at 9 am on christmas eve.

pool was great

hour and dinner are included in the price - in addition to breakfast

there was damage to a kitchenette cabinet

shuttle service was wonderful

the staff was very helpful, and we especially loved the shuttle that dropped us off and picked us up from the

free shuttle was greatly appreciated

pool needs remodeling.

getting the wifi was tricky. a.c. was hard to fine tune. the breakfast was really sad.

i wish the bar would have been open

my kids and ourselves loved the pool area and mini golf area

the location was excellent. i didn t make it to breakfast.

the mini golf and pool

the mini golf for the kids and the rooms

room service was good

excellent price and breakfast and room

the guard who opened the parking lot door was very attentive and has a great attitude

parking was secure

breakfast

not use the pool or hot tub

amazing breakfast. wonderful staff, good amenities, it was very clean.

the pool and hot tub were very cold and not useable.

soon as you enter the hotel you are greeted and welcomed and the room is cozy and comfortable the pool is

no microwave in the room, we did need it, people smoking at the swimming pool, didn't like that either

bad quality of internet and they use disposable plates and knives their airport shuttle service is never available

loved that they had a shuttle to the airport

a very new business hotel with good a/c and nice small rooms and attentive staff airport shuttle is available

the location and they don t have shuttle .

my friends called the hotel and said no shuttle service

since the listings indicated that there was an airport shuttle available i went along with the reservation

the breakfast every morning, it was delicious

i liked that my car was in a safe place because the parking lot is gated

fitness room, and very near to a big shopping mall in reynosa

really loved the fenced in parking lot with the guard, and the breakfast