shuttle picked us up at ict at 1:30 am (after a long day of flight delays) and was greatly

was also able to return the rental car at night, and simply walk back to the hotel, and take the shuttle in the

so close to the airport you could walk if you wanted to but why when there is a shuttle

loved the proximity to airport and the free shuttle to hotel and back to airport

the women working the front desk helped us arrange a shuttle to the concert as well as to get picked up

good breakfast, convenient location to airport. excellent shuttle service.

courteous staff and airport shuttle personal were great

near airport and shuttle bus to and from.

clean shuttle to airport

hotel was very accommodating & shuttle us from & to airport

the shuttle was a good bonus to the hotel

and dated decor, broken toilet in our first room (we had to be relocated), fitness center didn t have lights

i assume theft is a common issue with these younger inner city kids

both shuttle bus drivers were friendly and courteous

staff was very hateful to the kids and followed us around the hotel

the pool and hot tub are small.

staff was very hateful to the kids and followed us around the hotel

pool and hot tub i've seen at a hotel

the shuttle to the airport reeked of cigarette smoke and her trunk was full of junk and very dirty

bed, adequate facilities, and easy to get to, thanks to the complimentary airport shuttle

very clean , friendly staff , and shuttle service.

like to have known airport shuttle not included after trip unless you stay that night as well

location & shuttle service

positive things about my experience at this hotel, starting with the gracious and conversational shuttle bus

airport shuttle is a big bonus. breakfast was good.

we paid a small fee to keep our car there while out of town and they had our airport shuttle ready and waiting

airport shuttle doesn't run until 8am during the weeekend.

shuttle service said they did not run before 8 so i made other plans then i seen it running.

the rooms were spacious, clean and the airport shuttle gentleman was very kind, and helpful

courtesy shuttle to/from the airport was convenient, and hotel staff were friendly and efficient

staff very friendly, room clean. fast easy shuttle to airport.

to pay a fee to leave vehicle in parking lot and when we checked in and asked about a shuttle the lady desk

they even have a free shuttle

the airport shuttle starts around 7:00 am, so if you have an early flight, you might need an uber

airport shuttle

toilet was loose and they aren't up front when booking about their airport shuttle hours

and it had a shuttle available

the shuttle out of the hotel.

no shuttle service even though website stated they had one

breakfast sausage was rubber, eggs not cooked all the way, not much to choice from for what we paid

friendly staff, very welcoming, very clean and comfortable rooms, great breakfast,

there was only 1 waste basket, which was in the bathroom. need to have one in the kitchen.

room was really cute, the pool was bigger than most, it was very quiet, and the staff was very friendly

qline shuttle stop was across the street which made getting to/from the arena convenient

what a deal dinner and drinks and breakfast included. the staff was extremely friendly.

breakfast, dinner and drinks are a welcoming sight for a mom traveling with 3 kids

$14 parking fee, $50 pet fee

pool could have been a touch warmer, but the kids still had a blast

provided a shuttle to and from the intrust bank arena (to the concert we were attending)

great location and the shuttle makes it worth every penny!

thank you for providing shuttle to the arena

went to concert and we got shuttled to and from

shuttle which shuttled us to the event but then went to explain to us that the airport has priority

the free shuttle to the arena was a life-saver

clean, quiet, perfect location downtown, spacious room, great restaurant downstairs, airport shuttle (from

the concierge was wonderful. shuttle was a godsend.

free shuttle to and from airport

see above. there was no valet or apparent shuttle service.

offer a shuttle to the airport

loved the hotel shuttle the best

the beds were so comfortable. they provided complimentary shuttle service. hotel was very nice

missed prepaid breakfast and almost missed shuttle to the airport

bartenders, very friendly shuttle drivers, great staff overall

great staff on desk, breakfast,and shuttle

very clean. airport shuttle and allowing to park on site for entire trip is outstanding.

very clean and tidy. the shuttle was great too.

booked the airport shuttle the day prior to my arrival

they checked somebody in with some kids in the kids were screaming up and down the hall and they happen to be

the room service food was amazing, pricey but worth it not to fight the crowds

could easily find a parking spot and it was in a great location.

the bar tender that night was awesome!! keep her around!

room service breakfast also very good

the lobby bar closed too early.