great staff on desk, breakfast,and shuttle

booked the airport shuttle the day prior to my arrival

very clean and tidy. the shuttle was great too.

very clean. airport shuttle and allowing to park on site for entire trip is outstanding.

very clean room with mini fridge,microwave and internet. indoor pool as well

manager did not like it when i reported a pool pizza party with at least thirty people and noisy kids at the

was a very nice stay free parking restaurant on site very convenient location

the bar tender made the absolute best drinks complimenting balance and its finest

loved everything, rooms and staff. great place. room service is top notch.

rooms are clean, spacious. room service is great

went to concert and we got shuttled to and from

she was able to give me directions on how to get the hotel shuttle and was prompt to greet us when we arrived

thank you for providing shuttle to the arena

the hotel is sold out, management needs to do better about scheduling additional front desk/valet/shuttle

location was very convenient also the fact you had a shuttle to the venue

the hotel shuttle doesn't go to the airport.

missed prepaid breakfast and almost missed shuttle to the airport

loved the hotel shuttle the best

the beds were so comfortable. they provided complimentary shuttle service. hotel was very nice

offer a shuttle to the airport

see above. there was no valet or apparent shuttle service.

the free shuttle to the arena was a life-saver

free shuttle to and from airport

clean, quiet, perfect location downtown, spacious room, great restaurant downstairs, airport shuttle (from

the concierge was wonderful. shuttle was a godsend.

qline shuttle stop was across the street which made getting to/from the arena convenient

beautiful and allows pets

dinner and helping take them to the staff that was cleaning and they brought ice cream out for my kids to thank

room, free breakfast, dinner, and drinks, hot tub, pool, etc.

friendly staff. clean. breakfast and happy hour were very good. pool and hot tub were relaxing.

no shuttle service even though website stated they had one

very bright lights in the parking lot shining in the windows at night

it was clean, nicely decorated, very good breakfast, and comfortable!

the breakfast was not refreshed. food was cold and there was barely any more left at 7 am.

didn't have the breakfast but it smelled good. the staff was great and i loved my room.

was also able to return the rental car at night, and simply walk back to the hotel, and take the shuttle in the

i was very grateful for the shuttle service to my flight at the airport.

loved the proximity to airport and the free shuttle to hotel and back to airport

to airport for early flight shuttle was there within 5 minutes to take us to airport at 3:00 am

shuttle picked us up at ict at 1:30 am (after a long day of flight delays) and was greatly

shuttle service said they did not run before 8 so i made other plans then i seen it running.

hotel airport shuttle runs inconsistently

airport shuttle doesn't run until 8am during the weeekend.

needed a shuttle to the airport and chose this hotel based on the location and shuttle service

airport shuttle is a big bonus. breakfast was good.

staff very friendly, room clean. fast easy shuttle to airport.

courtesy shuttle to/from the airport was convenient, and hotel staff were friendly and efficient

the rooms were spacious, clean and the airport shuttle gentleman was very kind, and helpful

they even have a free shuttle

shuttle bus service is excellent and the atm availability is superb.

the airport shuttle starts around 7:00 am, so if you have an early flight, you might need an uber

toilet was loose and they aren't up front when booking about their airport shuttle hours

shuttle only runs on my runs on weekdays

the shuttle out of the hotel.

airport shuttle

the shuttle to the airport reeked of cigarette smoke and her trunk was full of junk and very dirty

like to have known airport shuttle not included after trip unless you stay that night as well

location & shuttle service

good staff, nice rooms, free shuttle, free parking.

com and on their website did not reflect their policy of only providing shuttle service to the airport on the

good breakfast, convenient location to airport. excellent shuttle service.

close to airport with a shuttle

i don't know if there was a shuttle or not, but i had a car that i had to park at the terminal, so if there

beds, clean modern room, variety of included breakfast items, airport shuttle, convenient to highway and airport

clean shuttle to airport

both shuttle bus drivers were friendly and courteous

we brought our kids on a weekend getaway and the pool was closed for painting

the pool was open and there were several patios to hang out

we brought our kids on a weekend getaway and the pool was closed for painting

kids, being able to swim is high on the list when selecting a place to stay

the shuttle was a good bonus to the hotel

and dated decor, broken toilet in our first room (we had to be relocated), fitness center didn t have lights

i assume theft is a common issue with these younger inner city kids