the shuttle driver was willing to drive us someplace, but we didn t want to bother him

appreciated the shuttle that picked us up and dropped off the staff was friendly

customer service, and the shuttle driver very nice.

staff were great. nice hotel and convenient shuttle.

they sent the shuttle to the er to get us, even though it was 20 minutes away

the staff was friendly, except one man who was difficult talking about the airport shuttle

not have access to the airport shuttle

didn't have any kind of welcome book that had wifi connections, tv guide etc....

great breakfast, my kids were delighted

the milk at breakfast was spoiled.

no shuttle

shuttle to the bok center was a huge bonus

the stay, the shuttle from the airport never showed up

everything was clean, and the room service was great

was closed and no room service on sunday

staff super friendly! free shuttle anywhere in the city.

suggested great places to eat and offered free shuttle so we didn't have to find our own parking while out

decor, furnishings, valet, shuttle, and dining

hotel was convenient to the cox center and the shuttle service and drivers were amazing

the shuttle service was great

the shuttle driver!!! he was incredible!!! the bed was very comfortable.

it was in a good location and the staff was great! the shuttle driver was great!

the waters, and they arranged for an airport shuttle for me for when i checked out

comfortable room and beds. friendly staff. shuttle drivers soooo awesome! nice breakfast.

the front desk staff was rude and the shuttle drive didnt want to work...other that it was great

free shuttle (private driver - escalade) available til 11:30pm, on site restaurant, room service, fluffy

staff very friendly and helpful. comp shuttle is a very nice amenity.

food for dinner was not good the breakfast service was very slow the bar drinks were not

free shuttle (private driver - escalade) available til 11:30pm, on site restaurant, room service, fluffy robes

room service had maybe 3 or 4 entrees very disappointing with a in house restaurant

shuttle bus was very dirty and the defrost didn t work

staff were very friendly and helpful, the front desk and the shuttle driver were especially pleasant

they advertise a shuttle service that was not available either time i needed it.

the location and the shuttle availability. breakfast and evening reception

it also says airport location but it's actually a 20 min shuttle ride to the

we mistakenly assumed the airport shuttle ran earlier than 10 am, and when we called at 9 am, sunny personally

shuttle to airport, friendly helpful staff

hotel shuttle quit at midnight

whole reason i booked this hotel was for the shuttle to get my son to the airport

many facilities and amenities were unavailable (i.e. laundry, pool, gym)

also, a big plus was the shuttle from the hotel to the casino as we were in town for a concert

expecting a shuttle to the airport but they did not offer also no room delivery had to pick up at the bar

staff was awesome and they had free shuttle to casino

called to make sure they had a shuttle to airport and they confirmed they did every hour

shuttle service for the concert without asking although we didn't partake