believed it was a tru disney hotel but its not , its a partner so you still have to take a shuttle to the parks

hope you have the shuttle bus to universal as a lot of hotels which are much cheaper than you.

covid did not allow an airport shuttle.

modern room , comfortable bed , close to disney parks (shuttle bus available), well maintained surrounding

lobby cafe, adults pool, kids activities, friendly staff

its less than half the price, but the shuttle service is a pain, and you dont get the express passes

complimentary shuttle to vocano bay

location, the check in and out process, convenience of having a boat shuttle to city walk, express passes

the early entry and free shuttle mean you get everything done before the crowds

direct access tom universal park via short walk or on boat shuttle service

the wonderful staff, movies, waterpark and the rooms loved it, the convient free shuttle from hotel to universals

shuttle service to disney from the hotel

arcade was small, no complimentary breakfast or shuttles to the airport.

didn t like that no one knew about shuttles , iride , and etc about how too get to sea world .

close to food and shopping and a shuttle bus to universal parks was great

don t tell you but they charge 5 dollars a person for the shuttle

nice to have shuttle take us and pick us up

the 3 shuttles a day to disney isn't enough so we drove ourselves.

loved the breastfast, shuttle to and from disney

free shuttle is very restrictive

no shuttle service to universal parks

shuttle service that was advertised was not convenient to use, you had to book 24 hours in advance

the free shuttle that was offered

the complimentary shuttle bus didn t show up to collect us from disney - again not the hotels fault

shuttle bus left 7

shuttle bus service to the disney parks could be improved, more services would be appreciated as it

hoped to take the hotel shuttle but the departure time was only 10 minutes prior to disney opening

was absolutely exceptional from the location to disney world, a free shuttle, the room was clean and spacious,

fantastic shuttle service

i will say we missed the complimentary shuttle to disney, but that was our fault

loved the location and the shuttle to the parks

shuttle bus some times over crowded mainly on way home but the drivers was super friendly and if

free shuttle bus to disney and universal, however it s only a 30 minute walk to universal

free shuttle to parks

only $ 6 dolls, and we can eat everything, there are restaurants and shops in the hotel and free shuttle to

beautifully decorated, boat shuttle from the hotel to the city walk and other places at universal so there

good ferry/ shuttle to theme parks and availability with frequent intervals

water taxi wasn t running due to weather so was a long walk, as didn t want to wait for the shuttle bus as

water taxi didn t run if there was lightning anywhere near the area, though there is a backup shuttle bus

there were long waits for the water shuttle and not enough room on the first boat, but overall we appreciated

no airport shuttle

the shuttle was easy to use

free shuttle to attractions

i appreciated the shuttle

conveniently placed on international drive. shuttle bus to universal was an added bonus.

and lastly they offer a free shuttle to and from the theme parks (every hotel does) and it was always either

they have shuttles to the parks in name only

the best thing about the hotel was the shuttle.

shuttle only runs once a day

the wifi could have worked. breakfast provision would be good. shuttles to park were too crowded

only thing that i didn t like about it was that i couldn t figure out the shuttle schedule, but it was ok

free parking and good location. shuttle buses to attractions.

great location in the heart of international drive with free shuttle to universal and disney

hotel shuttle was great

they also provide scheduled shuttle to parks too

that a continental breakfast was included as well as a shuttle bus to universal studios

was near to universal studio, they provide shuttle service to & from universal studio

shuttle to universal for halloween nights and pick-up

advertised shuttle to universal and continental breakfast but do not do these

are under renovation however it did not affect my stay,it was clean but due to covid there is no shuttle to the

the hotel has a shuttle service to universal and disney which was one of the reasons we chose to stay there

there is also a shuttle to universal from the hotel

location! it was very clean! pool is nice and big. love that we got a free shuttle to universal.

a shuttle service available to universal so you can leave your car was a super bonus

only thing is i wish they had a few more time slots available for the shuttle and complimentary breakfast would

our room, the disney shuttle, the ac, the location.

location, friendly staff, late check-ins without hassle, free shuttle to certain amusement parks

shuttle service was

and if i'm forced to say, i would like them to increase the number of shuttle bus service

free shuttle from icon park to busch gardens tampa by mears and on bus stop

location, the shuttle to universal was perfect, breakfast good

location,shuttle bus,staff

to the waterpark and shuttle service

was very close to universal studios, the shuttle was great to get there

excellent, very clean rooms, nice pool and hot tub, good breakfast, prompt shuttles to universal

the free shuttle to the parks was fantastic

we were given the wrong information with the shuttle from the front desk

shuttle to/from universal city walk

shuttle to universal studios

free shuttle to universal studios

the shuttle buses to the park is through a 3rd party company and they're quite rude and often late to

also, i think there should be one more shuttle pickup from

they do run a shuttle service to universal, but we never used it as we were moving to the portofino later in

shuttle bus stop 14 right outside

free shuttle service is just once in the morning and night, not super convenient

shuttle they advertised dod not go to and from universal studios all day, 0745-12 then again

shuttle never came

free shuttle to & from universal orlando. very good free breakfast. room comfortable.

had to go to hotel next door to get tickets 2 shuttle to park: it only goes out in morning we got there at 2 pm

there are no shuttles to take customers to and from the airport.

location & shuttle service were very helpful

no shuttle

the walk was about 15 to 20 minutes but way more enjoyable than waiting for a shuttle

was happy the restaurant was close to the hotel and the travel desk was in the hotel and provided shuttle to

there was no shuttle to or from the airport.

was nice and clean had a shuttle to universal studios

shuttle rides limited availability

no shuttle to parks due to covid, but the parks are walking distance

love that there's complimentary breakfast and shuttle

to covid 19 the breakfast buffet and shuttle were not available but our stay was amazing

also the free shuttle to universal saves on parking and walking

the free shuttle to universal was an added bonus

location and free shuttle to universal.

shuttles only run about 5 times a day (5 to the park and 5 back)

i didn't realize you had to schedule shuttle and they only run 3 times there and back per day

and they offer you free shuttle to parks upon reservation

check shuttle time as well

shuttle ran at limited schedule times

very clean and good breakfast, nice big pool and free shuttle to theme parks. great price!

shuttle to the parks for free makes it a lot easier

fee and shuttle times to theme parks were limited (we were unable to take advantage of it)

hotel advertised shuttle service, but did not elaborate

the free shuttles to disney and universal studios was great

the grill not being open; limited hours of operation. need to broaden shuttle service

have their own shuttle service to the parks - they have contracted with another company and bus goes from one

shuttle to the theme park only runs once a day at 0900 and only one pick up from the park at 1800

shuttle service is not always on time - so keep it in mind

the location and the shuttle service to universal park was nice and convenient.

even if not using the shuttle, taxis are cheap due to close proximity

with the shuttle service to both universal and disney, it was perfect

- shuttle service to universal studios was so handy

i can think of other than i realize the shuttle to universal was a bonus but and it would ve been nice if it

they have a shuttle to transport you to and from, and they have a universal rep right at the hotel for tickets

cleanliness of the room, location to universal being within walking distance and offering a free shuttle,

shuttle timing to/from parks a bit far apart between runs

was perfect perfect location for universal & outlets, near disney parks free shuttle helpful

staff, really big beds, pool, gym, breakfast, shuttle to the theme park

shuttle services to the parks, hotel located close to universal parks, great location, gas station,

lobby could be extended into dining area. limited shuttle times.

location, breakfast, shuttle service, proximity to theme parks, etc, was greatly appreciated.

the staff was great, the breakfast was good and the shuttle to universal was very handy

tip you can walk and take the free shuttle to universal from surfside and back

the shuttle times.

didn t like and wasn t satisfied with the shuttle bus schedule to universal studios i think it left too

they also have free shuttle services running, which picks you up right at the entrance

regular, free shuttle to universal studios

shuttle was over packed a claustrophobic

very well located to universal + free shuttle

shuttle service should run at least until 945p closer to when the parks closes, which is at 10pm

shuttle service has to be scheduled before check in time for later in the day

i liked that it had a pool and that they had a free shuttle service to the theme parks.

a great option is a shuttle bus to universal

shuttle bus to universal is great

the free shuttle service to the parks was a huge plus, saving time and hassle

clean,shuttle service,walking distance to universal