nice and clean inside pool

my kids and i was looking forward to the swim but we left disappointed

clean, new, breakfast included little

staff was very friendly and had full hot breakfast

our kids were looking forward to swimming and the pool was very cold.

comfortable bed, delicious breakfast, clean room and great service

the kitchen comes complete with the normal things, such as, kitchen towels, oven mits, dish soap, dish

t clear the rooms until you leave no daily clean up and all the dishes are taken out of the room/kitchen area

breakfast

breakfast was not available due to covid 19

the gym is very small only 3 machines and not enough equipment but you can enjoy the indoor pool if you

the buffet breakfast was above and beyond what you typically get

i also liked the fact that when i went out at night to the car, i saw a security vehicle in the parking lot

the happy hour, the dvd player, access to dvds, my room, the full size refrigerator, the kitchen utensils, the

wifi issues

only disappointment was that they listed a 3 mile radius shuttle, but there was no shuttle available

the swimming pool was colder than i had expected.

that you had to pay for parking

pool and spa were nice addition even though we only had 1 morning to enjoy

came for a few days with my kids for local attractions

great staff, nice breakfast, comfortable bed.

k-cup coffee maker not working. wall thin. could hear small kids across the hall.

pet friendly

i think it was a room they allowed pets in

it was a good place to be with kids and halfway between our destination.

manager did not like it when i reported a pool pizza party with at least thirty people and noisy kids at the

our room was spacious and fresh with a view of the pool and the city

not aware of the pool being renovated but staff made arrangements with a sister hotel for our

the room service food was amazing, pricey but worth it not to fight the crowds

swimming pool and spa were closed for renovation

very clean and tidy. the shuttle was great too.

very clean. airport shuttle and allowing to park on site for entire trip is outstanding.

great staff on desk, breakfast,and shuttle

booked the airport shuttle the day prior to my arrival

everything was great clean rooms courteous service pool clean. i'll be back

pet friendly,

wifi signal was very weak

never got room service during 3 night stay

the black out shades mean you either get no light or a view of the parking lot

parking is far from main entrance and makes access difficult

missed prepaid breakfast and almost missed shuttle to the airport

the hotel shuttle doesn't go to the airport.

bartenders, very friendly shuttle drivers, great staff overall

offer a shuttle to the airport

the beds were so comfortable. they provided complimentary shuttle service. hotel was very nice

the free shuttle to the arena was a life-saver

free shuttle to and from airport

the concierge was wonderful. shuttle was a godsend.

see above. there was no valet or apparent shuttle service.

clean, quiet, perfect location downtown, spacious room, great restaurant downstairs, airport shuttle (from

great location. wish the shuttle bus service could have been an option.

traveled with 2 young kids for the weekend, we stayed one night and reserved a king bed suite

why does the pool have to close haha

traveled with 2 young kids for the weekend, we stayed one night and reserved a king bed suite

the outdoor space was excellent, we brought 9 kids between all of us and they were able to play and stay

qline shuttle stop was across the street which made getting to/from the arena convenient

no bacon for breakfast and too many little kids using hot tub

the gym was well equipped for an adequate workout away from my home gym

the spa area was nice with a large swimming pool and two hottubs

the breakfast and evening complimentary kick-back reception are both wonderful

great location and the shuttle makes it worth every penny!

shuttle which shuttled us to the event but then went to explain to us that the airport has priority

loved everything from all the staff chuck & joe the shuttle drivers and the front desk staff outstanding

the hotel is sold out, management needs to do better about scheduling additional front desk/valet/shuttle

location was very convenient also the fact you had a shuttle to the venue

no shuttle service even though website stated they had one

very bright lights in the parking lot shining in the windows at night

eliptical in fitness center was poor.

loved the full size refrigerator. decent size rooms and pool area. good variety of breakfast.

like everything except the swimming pool i thought it said heated indoor pool

the airport shuttle starts around 7:00 am, so if you have an early flight, you might need an uber

shuttle only runs on my runs on weekdays

airport shuttle

and it had a shuttle available

the shuttle out of the hotel.

courtesy shuttle to/from the airport was convenient, and hotel staff were friendly and efficient

was close to the airport and had a courtesy airport shuttle

staff very friendly, room clean. fast easy shuttle to airport.

the staff was very nice, i would also recommend leaving your vehicle at the hotel and use the shuttle to the

shuttle bus service is excellent and the atm availability is superb.

we paid a small fee to keep our car there while out of town and they had our airport shuttle ready and waiting

airport shuttle is a big bonus. breakfast was good.

shuttle service said they did not run before 8 so i made other plans then i seen it running.

positive things about my experience at this hotel, starting with the gracious and conversational shuttle bus

hotel airport shuttle runs inconsistently

location & shuttle service

com and on their website did not reflect their policy of only providing shuttle service to the airport on the

very clean , friendly staff , and shuttle service.

the shuttle to the airport reeked of cigarette smoke and her trunk was full of junk and very dirty

was friendly, airport shuttle is an amazing amenity, rooms were clean

both shuttle bus drivers were friendly and courteous

breakfast staff does a good job

the pool & hottub were a little smaller than the pictures lead you to believe

and the pool was a bit small

i usually like to leave a bathroom light on at night for kids and crack the door

the shuttle was a good bonus to the hotel

and dated decor, broken toilet in our first room (we had to be relocated), fitness center didn t have lights

i assume theft is a common issue with these younger inner city kids

clean shuttle to airport

hotel was very accommodating & shuttle us from & to airport

beds, clean modern room, variety of included breakfast items, airport shuttle, convenient to highway and airport

i don't know if there was a shuttle or not, but i had a car that i had to park at the terminal, so if there

airport shuttle cheaper parking clean room

so close to the airport you could walk if you wanted to but why when there is a shuttle

loved the proximity to airport and the free shuttle to hotel and back to airport

i was very grateful for the shuttle service to my flight at the airport.

great hotel right next to airport with free shuttle service.

shuttle to airport and allowed to leave my car there for the 9 days i was on my vacation