the shuttle service was terrible

note about shuttle

airport shuttle is very good - well organized, efficient, clean

place was the perfect place to stay the night before our cruise, they have a shuttle that will get you from the

we had free shuttle service from the airport and to the cruise terminal the next day

everything and great shuttle service

used the shuttle service quite a bit and drivers were so friendly, informative and helpful

shuttle service was great

hotel has friendly staff, a great location near the airport and boardwalk, and a free shuttle to nearby sites

shuttle bus a big plus

shuttle service, safety, exercise room

i love the shuttle service to the airport

the airport shuttle was extra convenient and the drivers were so nice

wish the shuttle service would have offered transportation to raymond james stadium.

services. gyy open 24/7 and bar/restaurant. shuttle service for the airport also.

wonderful staff! they was very helpful and the shuttle driver was very nice

shuttle to cruise port

having the free shuttle to the cruise ship port was the main reason for staying in this location

offered shuttle to cruise port and picked us up after our cruise

friendly staff shuttle driver was excellent!

offered a convenient shuttle to the port.

the room and the hotel itself were very nice. the shuttle service was most helpful.

depended on the shuttle for a ride home, 4 calls to the front desk, no answer

hotel shuttle provided for guest

they do have free local shuttle service within 3 miles which is nice but somewhat unreliable along with a $15

great staff and airport shuttle service. very clean. great location. pool was pristine.

clean,front desk staff was awesome, and both shuttle drivers were excellent

convenient location, airport and cruise shuttle is awesome!

airport shuttle prompt and driver is professional

the receptionists, cleaning crew, and shuttle drivers were great and personable

the shuttle driver was 20/10. love that driver. room was clean and all employees nice

shuttle to airport indispensable

great gym, cozy clean rooms, love the mall next door, convenient shuttle to airport

convenient for early flight. helpful shuttle bus drivers.

we enjoyed and took advantage of their complementary shuttle service

staff, the cleanliness, they said they had shuttle service to the cruise dock but they do not, bed bugs or some

offered an excellent suggestion for shuttle to port for our cruise

shuttle service to cruise port would of been appreciated.

and helpful cannot fault them, the location is in an area near the airport, the hotel has a shuttle service

most everything. clean, comfortable, nice to have airport shuttle.

the two minute walk to the shuttle to security.

a new employee got confused and told us we would have to park at the economy lot and take the shuttle back

it is in the airport building, do not need to get a shuttle to it.

would stay at a nearby hotel next time and take a shuttle

since we had an early flight we didn't have to get a shuttle to the airport

the shuttle was pleasant and took me where i need to go

extremely friendly and courteous shuttle driver

would be nice to have a shuttle to and from pie.

the airport shuttle driver, carlos, was very nice, welcoming, and professional

clean, friendly staff, location was great with a shuttle service to the airport.

appreciated the 4:45 am shuttle being on time

convenient and shuttle service was good

free shuttle

stayed there because they have a shuttle service to the airport

shuttle to the airport was included and they where able to hold my luggage when my stay ended and

they provided me complementary transportation service in their shuttle

i love that they offer free airport shuttle. they also offer cruise port shuttle for a low rate.

was very nice comfortable and clean they also had a shuttle bus that took us to several locations and picked us

our shuttle driver was super friendly and super helpful even running us to the liquor store at 11 pm

front desk and shuttle driver

next to everything and they have a shuttle service that will take you to surrounding places and the airport

the shuttle driver and service was great

very nice room. excellent shuttle service. nice to have a bar and restaurant onsite.

stay for smf, free shuttle to raymond james

the shuttle was the best the restaurant bar

the shuttle drivers were extremely friendly and the front desk was super helpful

with a wonderfully welcoming front desk staff (halley) , good breakfast, convenient shuttle

shuttle service was excellent

the hotel shuttle took us to the mall for an outing and came back to pick us up

great location, great breakfast, and a free shuttle within 3 miles. would definitely stay again.

spacious vinyl flooring not carpet shuttle service

i ended up leaving my car there for half of the price of airport parking and took the shuttle

everything and the shuttle service was great

it was clean and comfortable. the shuttle to tpa was on time.

the location and having an airport shuttle.

huge rooms for low price, convenient shuttles to cruise terminal, great continental breakfast, very close to

location was great - close to the airport with a free shuttle to and from the airport - but very quiet

location close to airport and shopping malls, friendly staff, airport shuttled great service

we were able to get a shuttle from the airport to the hotel for free

we used their shuttle to get to airport at about 5: am the next morning

shuttle hours are not suitable for all guests because of the cut off time of 10pm

cleanliness, had courtesy shuttle to airport

doesn't have 24 hour shuttle service

my check in experience. was exceptional. airport shuttle.

the shuttle was great too

location and a shuttle service to the raymond james stadium for the football game

shuttle service was outstanding, driver was helping dropping my kids and i off at the airport

was great about the hotel and staff from check in to the airport shuttle and even when asking for help finding

the shuttle driver was friendly and prompt

not know where to go for the shuttle at the airport

free airport shuttle was very helpful

location and friendly airport shuttle driver

restaurants, tampa convention and waterfront but most importantly near tampa airport (airport shuttle included

shuttle access 24 hours

friendly staff. shuttle from airport was convenient

helped me with the shuttle to and from the airport

great location from airport and the free shuttle service is

close to airport and has free airport shuttle. very clean and friendly

free airport shuttle bus and great food in the dining area

the airport shuttle starts earlier than other hotels in the area

location, airport shuttle, accommodation of delayed flight and very late checkin

the shuttle driver gave outstanding service during a very scary situation for us, as we've never

from the front desk to housekeeping to shuttle driver

hotel was very clean, the room was spacious, and it was located near the airport with a shuttle available

i also loved the location and their shuttle to/from the airport

we used the complimentary shuttle bus to and from the airport

shuttle service from the airport was great

clean hotel, friendly and helpful staff. hotel has airport shuttle and offered free breakfast

very convenient close to airport with free shuttle.

shuttle service to surrounding area except to/from airport

service is the very good it was very close to the airport the shuttle service worked very well the only thing

large rooms, comfortable beds, fantastic free shuttle service, good breakfast, location convenient to the

we d asked for the airport shuttle to collect us but unfortunately this didn t happen we paid for an uber

arrived late into tampa airport and shuttle bus came out to pick us up

not quite walking distance to the mall, but the shuttle will take you there for free!

shuttle hours to airport

drinks at the hotel bar were a little pricey. shuttle service seemed limited.

the pool deck was under construction, and a shuttle was provided to use the neighboring hotels pool

shuttle bus can get you to lots of places

a great shuttle to and from the airport.

from check in to shuttle, everyone was outstanding, friendly and very helpful

the free shuttle to busch gardens and the free breakfast. the beds were comfortable.

very clean and comfortable !front desk staff and shuttle drivers were outstanding!

no shuttle

right across the street and even has a shuttle

i wish the shuttle services were displayed/advertised better for anyone staying (maybe through email

from james providing helpful recommendations to the free shuttle

website said airplanes shuttle but didn't have one

cleanliness, the friendly staff, the shuttle service and the over atmosphere of the property

airport shuttle is not currently running

sent a shuttle that picked us up in less than 10 minutes after our connecting flight was canceled

wish i had cash to tip shuttle

free airport shuttle

was not available until after we left on the shuttle for our flight

staff, early check in, value for room, breakfast, airport shuttle

convenient shuttle to busch gardens

we appreciated the shuttle to busch gardens

we walked to busch gardens,but they did have a shuttle service

the free shuttle to and from the park is awesome

great location, shuttle to busch gardens

the free shuttle to busch gardens was excellent and the shuttle driver was so kind

the shuttle to busch gardens and adventure island was a major plus

indicated there was a shuttle and i needed a shuttle to the airport

had key problems and miscommunication regarding the shuttle

shuttle to and from busch gardens was exceptional

it took awhile for the shuttle to pick us up.

shuttle to the airport was quick and easy

walking to bahama breeze next door was huge plus after long day, modern, and shuttle to airport was very welcome

great location and appreciate the shuttle to the cruise terminal. excellent staff.

affordable, clean hotel close to the airport, reliable airport shuttle.

shuttle from airport quits at 10 pm so we had to take a taxi

i wish the free shuttle had longer running times; as such, had to utilize uber early morning

shuttle bus was convenient. breakfast was good. beds were comfortable.

and excellent professional help at check in and during stay also, the airport shuttle was quick and

free shuttle and breakfast

location to busch gardens with free shuttle

great room great friendly check in/out staff great breakfast great shuttle & driver

friendly, clean, shuttle and location

lunch option and shuttles should go farther than they do and especially an airport shuttle would be great and

also the shuttle took us where we needed to go