free shuttle was excellent. drivers were helpful. front desk staff were great. great views

distance to everything we wanted to see and do and if you need a ride they had a complimentary shuttle

we were very impressed to find the hotel provided a shuttle ride to nearby restaurants

very convenient to vcuedical center, and the shuttle was a bonus

shuttle service was great andrew, arron, and andre were great and very helpful and extremely polite

shuttle service and drivers were great getting to and from the theater that afternoon and dinner

the location was great and the shuttle service were a wonderful addition to the property.

they even have a shuttle service for free

staff was helpful, loved the shuttle, spacious room the pool was clean but not immaculate.

the shuttle for the hotel was very helpful

front desk could have told us about the shuttle when we walked in

the staff particularly the shuttle drivers were warm and friendly

shuttle within two miles of the hotel is good, but would appreciate if it operated a little later

staff did not bring silverware with room service.

everything was nice, however towards the evening there was a family who was extremely loud with kids (there

also, the fact that a shuttle only runs from 7 am-7pm is crazy

richard/drove the courtesy shuttle/ was also great

that it didn't have a shuttle to transport if it rains and parking deck prices are to high.

the location and the shuttle service, richard was fantastic.

lobby offers convenient breakfast and had a nice bar area

the shuttle didn t go 8 miles only went 5 miles!

i particularly like that that hotel is pet friendly with a one time fee of $50

handicapped parking was alright, but not ideal

was concerned about the pet policy

there was no laundry service or washing machines available.

location and shuttle service were the only favorable points for me while choosing this hotel

great workout room. clean rooms and great shuttle driver!

shuttle service was on time and available when needed

clean and quiet. the shuttle was prompt and pleasant

shuttle bus service

we utilized the shuttle to the airport and that was so helpful for us

close to the airport airport shuttle the hotel was very nice and staff was extremely helpful

clean, comfortable beds, shuttle to airport on time

i needed to get to the airport the next morning and they even provided shuttle bus service

nice room close to airport. shuttle to take to airport or local restaurants

it allows you to park your vehicle while traveling and get shuttle service to the

shuttle service

i had to take the airport shuttle which left at 4:30 am and it was right on time

between reception and shuttle driver could have been more timely

desk rep that checked me in was very kind and my shuttle bus driver was friendly

i loved the shuttle to the airport and the price.

staff always friendly. great breakfast. shuttle to white oaks mall.

shuttle to the airport was great

hotel provided shuttle service to the airport.

courtesy shuttle was ready when we needed it

there were rooms available, shuttle was waiting and the front desk attendant was excellent upon checkin

very clean and the staff very nice, and the shuttle driver was on point

it was great having the free shuttle available to go to dinner at a nearby restaurant and to get to the airport

shuttle service and front desk personnel top notch!,

the manager, front desk staff, facilities guy, shuttle driver and bistro/bartender all had a great attitude

the park and shuttle deal is great

airport shuttle 15 mins late

had to take the shuttle from the airport at 1:30 am when the shuttle quits running at 1 am

shuttle very convenient

the room was lovely, staff professional and welcoming and the location with shuttle and parking for the duration

location and their shuttle service! awesome stay, great food!

nice staff. decent breakfast. free airport shuttle was great.

really appreciate the complimentary airport shuttle at 4 a.m.

the early shuttle service

didn t like that the pool was not open that was why i was staying till monday doing could go in hot tub and

the person was not helpful and hung up on me when i inquired about having the shuttle pick us up at the airport

shuttle bus driver should learn that many rental car customers have to check in at the counters

microwave refrigerator shuttle service to airport free snacks given at front desk cleanliness of the overall

convenient shuttle, close to airport, friendly staff, comfy bed

i also liked the staff working to coordinate shuttle service to the airport at 4:00am

and shuttle were great

staff, accommodations, coffee, flexibility, airport shuttle, friendly, everything was great

when we called for the shuttle we were told that it didn't run after midnight but would start up again at 4 a

shuttle driver was extremely unprofessional

airport shuttle bus is free and called for the guest service

comfort, cleanliness, proximity to airport, shuttle service

flight arrived very close to midnight so i called the holiday inn to confirm that the shuttle was operating and

the shuttle only helped certain people

being able to park and get shuttle was great

in via car easy out to airport via shuttle at 4 o'clock in the morning

staying overnight here for an early flight is perfect, the airport shuttle is great too

was very close to airport, the shuttle was on time, and it was very relaxing (we got the 1-bedroom unit and it

keep pool area more cleaner

kids we re getting complaints from playing in the pool, rooms over pools should be sound proof

breakfast was a great plus some days it would be a little different like the style of the eggs to