large airy rooms most with views of the pool and or sea

our stay we ordered room service; the food was great though it was inconsistent in quality mostly with the foods

with the breakfast buffet

the breakfast room service was great

end kitchen appliances in the suite

didnt like that you need a shuttle to go to rooms and back to the aquanick and they take long

however the shuttle system runs smoothly and we never had to wait more than 5 min

the only downsides are the lack of a decent beach and the use of a shuttle

everything from the shuttle service, the swim out pool, the characters, etc exceeded our expectations

did not like the fact that you have to take a shuttle to access the resort

more inclusive options are a great addition i used the airport shuttle, aqua nick x 2 and beach club access

basically want you to use the other property s restaurants and it can take forever to get a shuttle to go all

re trying to get to the el dorado plan to walk 15+ mins rain or shine because getting a golf cart shuttle is

not enough options to eat with kids

resort was at 80% capacity, it felt completely empty, with no atmosphere or activities for the kids

golf cart/shuttle service was very unreliable and hard to get, the seaweed was bad (but this is not the fault

there is no free airport shuttle

how you can shuttle between the 3 resorts.

by name) >prompt and courteous service >problem resolution timeliness a big plus >cancun airport shuttle service

>shuttle wait times >lack of clarity about the details of reservations and activities >high pressure

big pool, nice and comfortable bed, shuttle to the airport every hour, just love it

place and free shuttle

free shuttle was a bonus

free airport shuttle was excellent as easy to use

very comfortable bed and great shower. delicious breakfast and a shuttle to airport.

room service could be a little slow and no designated bar for palafitos

every single thing about our stay was above and beyond, from the room service for every meal if we wanted (the

room service for food and drink often took longer than we would've hoped

himself and our evening butler, aldo, which became our go-to for everything from ordering room service to

and aldo went above and beyond surprising us with a private six-course dinner and a romantic breakfast in

our server at the restaurant is great, front desk staff helpful, and i appreciate the shuttle service

its nice place, confortable, walking distance from terminal 3 airport cancun and shuttle service

we had a connection in the morning and there was a free shuttle provided by the hotel that took us to our

shuttle picked us up from terminal 4 in the rain

did use their shuttle service aswell

staff free airport shuttle swimming pool clean rooms

good location next to airport shuttle 24h

shuttle was excellent

you call the number for a shuttle pickup from the airport, the choices of different phone extensions (reception

very clean the have free shuttle service to the airport

close to airport and good service with airport shuttle , so less hassle

it was nice to have parking at no cost and shuttle to the airport

the room, restaurant, courtyard, lobby, staff, shuttle service and baggage locker.

free airport shuttle is a big plus given the cost of taxis

island 3 hours from cancun and decided to stay at this hotel for the convenience of having free shuttle

the hotel has a shuttle service which is prompt and reliable

easy to find, close to the airport with shuttle services running every 20 minutes and 50 minutes past the hour

highly recommended. shuttler to the aiport every 30 minutes, breakfast and restaurant excellent.

the hotel is convenient to the airport, which is why i stayed here, with an airport shuttle

free shuttle to the airport.

pools , quality breakfast , updated rooms , and an excellent air conditioner - bonus was the free shuttle to

there is free shuttle bus from the hotel to the beach at particular time

the hotel could consider a shuttle back to the hotel as well, the expenses for taxi back to the hotel adds up

shuttles do not go in the afternoon, so you need a taxi

would be great if they offered an airport shuttle ud83dude01