food was good and they provided free shuttle to the airport and the louder than life festival we were going

booked the hotel for the airport shuttle, however once i arrived at the airport & needed the shuttle, i called

my airplane didn't get in until after 10 pm, no shuttle service was available from the hotel

shuttle service to the airport was advertised

provided a great hot breakfast, that was kept very clean and organized, shuttle service free

es the shuttle service is amazing)

gorgeous lobby area, super bartenders, helpful staff, close to downtown sites, free airport shuttle, well

i would love it if they ran a shuttle after concerts

the shuttle to the airport is excellent and 24 hrs

staff. liveliness of bar scene. hotel to airport shuttle. proximity to town.

shuttle available at airport when we arrived

free breakfast and nightly reception, free shuttle to airport

shuttle available from or to the airport, poor breakfast is only ham sandwich which i dona

no airport shuttle available on arrival

due to traffic and the street being essentially blocked, the shuttle driver dropped us off a block away from

and you have a shuttle

both of our airport shuttle bus drivers were kind and prompt. we appreciated them.

also the hotel shuttle to the expo center was an amazing service that we did not expect, but it made our travel

location, awesome staff, shuttle

they had a shuttle take us there

i love the fact that even after we checked out, the hotel provided shuttle service to and from the theme

front desk staff and shuttle driver were very friendly. bed was comfy.

the free shuttle to kentucky kingdom was also a huge bonus

free shuttle service to anywhere within 5 miles of the property. clean room and large.

desk personnel up on arrival very accommodating; dining room staff very cordial and shuttle service drivers were

the guy at the front desk made sure we got a shuttle early in the morning to the airport

were shuttled to and from the fair/expo center which was very helpful so we did not have to pay for

was great, location to the expo center was perfect, the shuttle service to the expo and to the airport back and

was no airport shuttle advertised or listed

shuttle service to the bourbon & beyond event

close to airport. provided a shuttle to the airport.

hotel was convenient. fitness room, shuttle to airport, etc. all met my expectations.

shuttle service. late check in.

i love that they have an airport shuttle also

proximity to the event we were attending and having shuttle.

i got in late on the first night and the driver of the shuttle offered to take me to the store for supplies

our stay there and the free shuttle to the fairgrounds was great

the staff was great! breakfast was good with many options. 24hr shuttle within 3 miles

was all good--great having the shuttle available all the time

the shuttle service was quick

easy access to airport plus airport shuttle. nice and welcoming staff.

hotel is very close to airport, and the shuttle service was quick and the driver was friendly

room size, nice beds and bathroom and nice breakfast. friendly staff and shuttle to airport .

24 hours shuttle service on demand. it was clean very nice hotel.

shuttle pu at airport was quick

the hotel also provided 24 hour shuttle to the expo center daily

24 hour shuttle

and last thing, the shuttle bus was very very convenient and the drivers very friendly and accommodating

so i needed a place with a restaurant, pool, free shuttle to the airport, near the airport (less than 5 minutes

the shuttle to and from the expo center & restaurants the drivers were amazing !!!

shuttle on demand

we were there for a volleyball tournament, and the shuttle service to and from the convention center was

the shuttle takes you to the airport as well as a selection of local restaurants

friendly staff , clean facility, good breakfast selections, shuttle service was very convenient

the hotel shuttle was easy to use

free airport shuttle and friendly helpful staff.

staff - desk, shuttle driver, etc

airport shuttle was extremely prompt, especially at 1:00am after a long day's travel

the shuttle was awesome, drivers super nice

very close to airport, 24 hour shuttle, 3rd party parking on site.

they also offered shuttle service to the show

friendly staff, useful shuttle.

no shuttle service to the sos

needed a ride to the airport at 345am and since the shuttle service was not operating at that time, the gentlemen

phone number in my reservation didn't work for some reason so i was unable to call for shuttle pick up when i

everyone was extremely friendly and they offered a free shuttle to grocery stores and restaurants close by

staff has always been friendly and helpful including the shuttle bus service

they still have the shuttle up to take you to the grocery and airport, i love the fire place i have in my room

location near to the louisville airport, literally 5 minutes from airport via shuttle free parking for guests

staff was great, shuttle service fantastic, beds comfortable, clean and very cozy.

just wished they would do the shuttle to the expo center

very nice to have the shuttle from the airport.

wish had a shuttle to churchill downs

they have a free shuttle to the airport and there's an outback across the parking lot

location near airport, free shuttle, restaurant nearby

hotel shuttle never arrived to collect us from airport as promised, and shower leaked.

had to pay an uber to transport my family to the hotel because they had no one to drive the shuttle to the

shuttle wasn't running so hotel had to call ubers. worked out fine but it was unsettling.

the front desk staff was very helpful. and the shuttle was a plus,

it was clean. staff was friendly. shuttle to the airport

by the time i got one, we were running late and missed the airport shuttle

i also liked the full size refrigerator and kitchen utensils

2 people could not fit well in the kitchen area at the same time

the pool closed at 10

air was off when we got there so room was hot. pool area was dirty from the night before.

inconsistencies with advertised shuttle service and rollaway beds not actually being available room service

safe and pet friendly

breakfast in booking but couldn t prove it so we didn t get breakfast which disappointed the kids

has plenty of parking but side doors don t have access to get in(good for security)

the bar right next door was pretty pricey