it seemed pretty small for the size and the shuttle/valet parking was in the spaces closest to the door

love the shuttle service provided. the staff was very accommodating and professional.

placed near the hotel elevator bank which had a humming sound like a elevated train or airport shuttle

guess the only thing that was an issue was the pool it was super hot in there and when we got to are room we

tv should be updated that you can access streaming services especially with kids

newer, clean with health center and pool.

the pool wasn t open to guest

wifi (both free and paid) does not worked (dropping connection every like 2-3 mins) in my room and

didn't like that we had to pay 10 per vehicle for parking, the pool is small and there was no hot

where on their website did it mention their evening bar and food service was going to be out of order do to the

shuttle and drivers help full ness. the

heated pool was not heated wifi was not free or secure (see service fee) very poor insulation (windows

very nice lounge areas, a starbucks on site, room service and a massive pool

imagine you are slicing into a lack of lamb and then a group of kids in swimwear goes right by your table

i took my kids there for the first time for labor day weekend, and they absolutely loved it

of amenities like soap, no shower cap, told there would be evening shuttle service to dinner,then there was no

were very helpful and friendly always and shuttle took me to the mall and to run errands all the time

the gym was decent

the room service food wasn't tasty, too salty.

kinda pricey and the hotel bar closed early in my opinion

the swimming pool opened at 5:00 am. the shuttle service was excellent!

that there is no pick up shuttle from o'hare airport

shuttle is limited and wasteful

shuttle from the airport would be great

paid extra to have breakfast included but because i needed to use room service, i got nothing for it

hotel advertises a shuttle which is why i chose the hotel

look forward to seeing the swimming pool in summertime and renovations on the fitness center

they need to remove the ridiculous columns and revise and update the outdoor rock waterfall area -parking was

good location. very comfortable beds. friendly and helpful staff. easy parking.

went to spend the night away escaping from my little yoing kids because i am a burnt out mama

booking website said there was free local shuttle service

no shuttle

need more food choices and room service

my kids told me that someone said room service and opened the door

was able to accommodate an early check in when we found ourselves arriving considerably earlier than expected

it was so bad that my kids wanted to leave

how about a second bar of soap for the shower

the amenities are always well kept, especially the pool and hot tub

next to the elevators and i could everyone using the elevators and it was until midnight that my kids were able

room service lots of restaurants within walking distance easy highway access

the free airport shuttle was a selling point

for money, close to airport with shuttle transfer to and fro

room was very clean , the breakfast was very good, the check out was very easy, they have airport shuttle, so

free shuttle from airport, clean, good breakfast

their complimentary airport shuttle which starts very early in the morning was also very helpful

the shuttle drivers were very accommodating and punctual

arrived at midnight, and the hotel provided a complimentary shuttle from the airport to the hotel

i also liked the free airport shuttle and the pool and hot tub

i loved the pool the breakfast was good the shuttle service was great.

shuttle was very prompt

on night of check in for shuttle service to event as of the am they said they do not travel to that area

parking is behind the hotel with access only thru the front.very busy over the easter weekend.

the parking area was big so we didn t have problems finding a parking lot

the kids enjoyed the indoor swimming pool

i was particularly impressed with the wonderful breakfast.

location and free shuttle to the airport

shuttle was very helpful as they even arranged for me out off thir operating hours

the price, free shuttle to the airport, and the staff.

second thing is a shuttle

airport shuttle. nice driver

they could no provide a shuttle driver or get me a cab

staff was so great! good breakfast and shuttlebus very convinient

shuttle

rich breakfast, nice shuttle service.

a reasonable cleaning policy, the amenities include a basic but working and inexpensive guest laundry and a safe

the shuttle van not commuting to the train station, but it wasn t that bad

booking site says there is a airport shuttle but the hotel cant provide service beyond 5miles

also the best part is the shuttle service that the hotel provides

could of used improvement were a few more options for the breakfast buffet at $12 and having the shuttle start

location was a bit isolated. but they had a shuttle

shuttle picked us up from the airport

lots of great options in the morning and they even had a free shuttle bus service to the airport that runs

shuttle to airport and full hot breakfast

shuttle driver was on a video chat call the whole way from ohare to the hotel

24/7 bus shuttle service

the shuttle was unavailable when we needed it.

facilities and cleanliness of the hotel shuttle bus service to airport

the shuttle was not at the airport on the hour every hour as advertised

was no shuttle service from o'hare but the hotel does have a relationship with american taxi at a flat

shuttle ran too late to catch our flight so we had to rent a car

location, free shuttle, nice staff

24 hr shuttle.

free 24-hr airport shuttle service was great, and so were 24-hr free coffee station and free continental

friendly staff ...shuttle was great.. clean and comfortable rooms

sign up for the airport shuttle

i had to take my luggege by my self because of the fact that the belboy is the shuttle bus driver so

no weekend shuttle service.

free shuttle to the train station

kind of far from the airport, therefore no shuttle bus service, which was rather disappointing.

i also didn t like how we couldn t use the shuttle from and to the airport because it wasn t running

excellent price. easy shuttle.

front desk clerk was not friendly and clear about where to go in the airport to catch the shuttle bus

and the hotel shuttle

the shuttle service: four of us flew and we did not want to rent vehicles to get to the hotel

was a nice lobby area for relaxing and enjoying your delivered dinner the very frequent airport shuttle was very