desk which we appreciated and good location only 15 minutes away from the universal+ they have shuttles to all

the shuttle services was a bit inconvenience

service was great, bed was amazing, free shuttle was handy, free apples a nice bonus.

the free shuttle service was terrible

free shuttle to disney!

shuttle schedules are very poor and there is no one on time, something times 1-2hrs behind schedule

no shuttle to galard palms (their parent company).

arrival after driving 20 hours, i found out that the hotel did not offer free shuttle service to disney parks

there wasnt free shuttle to theme parks...as i thought

they had more frequent shuttles to disney

the shuttles that go to the parks are limited to certain times

from the brilliant staff to the free shuttle buses and the pool, all of it was incredible

i really enjoyed the hot tub and the shuttle buses was very helpful and useful

thing is that it would have been nice to have a shuttle to disney

the shuttles are definitely a major benefit to staying here also all the pool and hot tub were so clean

the hotel offers a shuttle to disney parks for free

there one thing which is a problem is that they have very limited time slots for the shuttle that takes you to

i wish they had shuttles to the airport

transportation or shuttles to be more often.

only thing that i didn t really like was the shuttle situation

good location near disney with free shuttle

the free shuttle to disney is great

more frequent shuttles to and from disney

shuttle service- you only get dropped off at hollywood studios and have to wait for a bus from

was an awesome addition, but the hotel is so close to the parks driving is easy too if the shuttle times don't

shuttle schedules.

computer sucked only one shuttle to parks

shuttle schedule to parks

too far from airport for shuttle

loved the shuttles, but i didn't really like that they only picked up and dropped off once per day per park

we used the shuttle to disney (just a warning though - check shuttle times before you go because we should have

one of the big plus was the free shuttle to disney since we were coming for that purpose

disney shuttle was very unreliable to return to the hotel

shuttle service for the disney parks, while it is a great service, it was rarely on time

no true shuttle bus to disney

beautiful, clean hotel. offers shuttle to disney theme parks, so convenient location.

quiet resort with free shuttle to disney parks

shuttle service could be more frequent, without the 2 hour midday break

ways hotel simply because the former is on disney property and while this hotel is nearby with shuttle service

there's no point in staying at a disney hotel with their shuttle bus system

shuttle was only available later in the morning and returning earlier in the evening, so no good

employees were so nice and they had shuttle services.

the location is about 25-30 drive from universal and they only have shuttles to disney- so keep that in mind

good location, free shuttle to disney parks & good air con.

the shuttle bus to disney. breakfast was better than what i expected.

the hotel technician offered to drive me to a point 10 minutes away for my shuttle bus to the airport, in his

great location. free shuttle to and from airport. nice breakfast

have a kiddie pool that i was able to let my one year old & three year old play safely without having to have

parking could be tight.

a lady came to my door to ask for access to the laundry room

all staff we encountered, shuttle bus drivers certainly included, were excellent; all anyone could ask from

clean spacious rooms courteous staff shuttle to disney starbucks downstairs!!!

they offer complimentary shuttle to the parks and disney springs but we found the times it went to be limited

more shuttle times would have made our stay and park travel more enjoyable or easier taxi or uber

they should have a shuttle to the airport

there is a free shuttle bus everyday to disney epcot

staff; huge outdoor swimming pool; a nice little shop in the lobby for basic food items; free shuttle to disney

was little far from reception and other facilities, so had to walk little more to catch the shuttle, the morning

extremely limited shuttle service to 2 parks on weekends only

free shuttle to hollywood studios

shuttle, free shuttle, clean rooms, ability to hold luggage for a late flight, friendly staff

the shuttle to the parks were essential

issue was that they don t do shuttles to the waterpark

proximity to disney is excellent, their shuttle service is fab

cheap, free breakfast, theme park shuttle

disney shuttles only ran once a day.

the shuttle service never showed.

shuttle bus is not exclusive for this resort

5, for those without cars, could use more than the 1 time for free shuttle to come and go - check that with

was no shuttle to anything but the major theme parks

the shuttle bus only go to certain parks and not all. this was not said before renting the room.

shuttle times weren't always great if you wanted to see the fireworks or get to the parks for rope

the free shuttle was really useful, the staff were friendly and the amenities were really great.

very convenient location, easy shuttle use

free shuttle, great value nice room

location, free breakfast, free shuttle to disney themes parks.

the free shuttle to and from disney was a fantastic addition

free shuttles to parks not at great times (only 4 buses total each day, so don t rely on that)

two beds good in size. not too far from disney parks with free shuttle.

no shuttle service.

wish there were more than two pick up and drop off times for the shuttle to the disney parks

free shuttle to and from disney and universal

wish it offered more shuttle times.

shuttle service didn t works well

good breakfast, the pool, clean rooms, great location and useful shuttle to theme parks.

make sure to make reservations for your bus shuttle they have the night before

the shuttle bus times are a bit iffy, so if you want to get in early, should take uber.

free shuttle to the parks

perfect cleanliness, delicious breakfasts, a cool pool that worked until 11 pm and the free shuttle to the

i loved that it was plenty of things to do with my grands & that you have shuttle to the parks

shuttle routes are a bit limited

the only complaint would be that the shuttle service does not go to all the theme parks

shuttle service

and instead of rented a car we shuttle and lyft which was reasonable and totally safe

week and weekend and the location is ideal for anyone going to theme parks resort offers shuttle service with

easy and very efficient shuttle service to disney and universal studios good amenities close by all within 5

only complaint was do not count on shuttle to disney

shuttle bus has to be booked - if you take the early

very inconvenient to take shuttle across the way

had to get a shuttle to the other side or drive to enjoy the rest of the amenities

we even took the shuttle from hotel to parks a couple of times

have a shuttle to all of the major theme parks

shuttle to parks if your want to use it

park shuttle times were odd and only left in the morning and at night

we had a first floor next to everything, breakfast was great and free shuttle

the shuttle to disney didnt have room for strollers

no shuttle to the park, i had to drive for what it seemed like a mile to get from the front desks to

i liked that they had a free shuttle to the theme parks - although if you went early you had to return before

close to amusement parks with free shuttle service

my fiance and kids absolutely loved it

flexibility with shuttles to disney world since they only leave twice a day and come back way before the fireworks

free shuttles to disney world were one of the reasons i selected this hotel but ended up being

the hotel staff couldn't provide me with the correct shuttle or check-out times information when i asked

2) charging $7 per person for a shuttle to disney is as cheesy

shuttle from airport

the shuttle would not wait a minute past the pick up time.

hotel should change shuttle service

has a shuttle to main theme parks

it really has nothing to do with the hotel because it is actually the shuttle service they use that pick up

just one morning shuttle to disney

the shuttle ride back from universal one day was 45 minutes which was a bit long with two tired kids

there was a shuttle service provided but i never used it since the times and parks didn t coincide with my

hotel is wonderful, the only problem we had was with the free shuttle times and routes, they don't work very

good customer service from the concierge desk and very nice to have free park shuttles to avoid the traffic

only negative is the shuttle service